Blue screen error!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by entis, Oct 23, 2009.

  1. entis

    entis New Member

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    my laptop keeps on crashing with blue screen error
    the details are here :
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1048
    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA80062F1050
    BCP3: FFFFF80000B9C518
    BCP4: FFFFFA80073A92A0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1


    am my config is: toshiba sattelite a 300 core 2 duo 1.83 GHz 64 bit ,4 GB ram, video card ati radeon hd 3400 series 256 Mb ram
     
  2. kemical

    kemical Windows Forum Admin
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    Hi entis,
    can you get into the laptop at all? If not, try booting into safe mode (press F8 when booting). Blue screens are almost always caused by driver/hardware conflict so either you need to sort out your drivers or if you have a system restore point..Use that..
     
  3. entis

    entis New Member

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    Yes i can get into my laptop,after the error it restarts and thats it!i had some problems with the webcam driver..and i disable it from the begining and now i get software instalation error on esset firewall miniports do u think that's the problem?
    and another issues when i tryed to install alchohol 120% i;ve got some error but reinsalling the app in compatibility mode solved the prob. so i dunno what to do next.
     
  4. kemical

    kemical Windows Forum Admin
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    Do you have a system restore point you could use?
     
  5. entis

    entis New Member

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    no i didn't set up restore point so can't use it:(
     
  6. kemical

    kemical Windows Forum Admin
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    If you boot up and press F8, you might if your lucky be able to use 'last known configuration'. Mind you if you have no system restore points then I doubt this will work...

    What did you mean by 'dsabling the webcam software'? Do you mean you un-installed it?
     
  7. entis

    entis New Member

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    from device manager i've selected disable option.
    i tryed what u said but still nothing no restore point and the other option was a complete sistem recovery.
     
  8. kemical

    kemical Windows Forum Admin
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    You could try re-enabling it but if that fails you could either re-install using the 'upgrade' method (that way all your files and folders remain intact or do a clean install making sure you find the correct versions for drivers..
     
  9. entis

    entis New Member

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    tryed the the upgrade method and at the final steps it said update could not be completed reverting changes someting like that. and that's why i choosed a clean install,did it!got the latest graphics card driver,web cam driver working ok no errors,created a full back up just in case and now i'll see if i get any errors crushes or not...and then i'll install alcohol 120%.
    thaks a lot for the support!
    i'll keep posting results!
     
  10. kemical

    kemical Windows Forum Admin
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    Great! Let us know how you get on..:)
     

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