Blue screen, hlep please?

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by SanGus, Aug 3, 2012.

  1. SanGus

    SanGus New Member

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    Hi

    I am having big issues with blue screens. The pc is pretty new, I build it myself, and I put windows 7 Pro.
    I am geting blue screens almost every day, I am getting crazy about this.
    I have installed windows debugger but it seems all crashes are comming from window 7 itself and I don't really know how to solve this.

    All crivers are ok and working, I hade AVG but I uninstalled thinking this was the problem so I have Microsoft Security Essential, even the system crashes during antivirus run. My PC is not over clocked.

    Here is one crash report:
    Loading Dump File [C:\Users\Gus\Desktop\080312-10420-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`0320f000 PsLoadedModuleList = 0xfffff800`03453670
    Debug session time: Fri Aug 3 20:18:16.139 2012 (UTC + 2:00)
    System Uptime: 0 days 0:20:07.933
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff800033ba9bc, fffff88003f07fc0, 0}
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
    Followup: Pool_corruption
    ---------
    4: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800033ba9bc, Address of the instruction which caused the bugcheck
    Arg3: fffff88003f07fc0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    ------------------

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP:
    nt!ExDeferredFreePool+100
    fffff800`033ba9bc 4c8b02 mov r8,qword ptr [rdx]
    CONTEXT: fffff88003f07fc0 -- (.cxr 0xfffff88003f07fc0)
    rax=fffff8a015264010 rbx=0000000000000002 rcx=fffffa800ca0bdf0
    rdx=ffdff8a015263010 rsi=fffff8a015265000 rdi=fffff8a015264010
    rip=fffff800033ba9bc rsp=fffff88003f089a0 rbp=0000000000000001
    r8=ffdff8a015263010 r9=fffff8a0152635c0 r10=0000000000000001
    r11=0000000000000000 r12=fffffa800ca0b280 r13=0000000000000000
    r14=0000000000000008 r15=0000000000000001
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
    nt!ExDeferredFreePool+0x100:
    fffff800`033ba9bc 4c8b02 mov r8,qword ptr [rdx] ds:002b:ffdff8a0`15263010=????????????????
    Resetting default scope
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    BUGCHECK_STR: 0x3B
    PROCESS_NAME: lsass.exe
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800033ba9bc
    STACK_TEXT:
    fffff880`03f089a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ExDeferredFreePool+0x100

    FOLLOWUP_IP:
    nt!ExDeferredFreePool+100
    fffff800`033ba9bc 4c8b02 mov r8,qword ptr [rdx]
    SYMBOL_STACK_INDEX: 0
    SYMBOL_NAME: nt!ExDeferredFreePool+100
    FOLLOWUP_NAME: Pool_corruption
    IMAGE_NAME: Pool_Corruption
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    MODULE_NAME: Pool_Corruption
    STACK_COMMAND: .cxr 0xfffff88003f07fc0 ; kb
    FAILURE_BUCKET_ID: X64_0x3B_nt!ExDeferredFreePool+100
    BUCKET_ID: X64_0x3B_nt!ExDeferredFreePool+100
    Followup: Pool_corruption
    ---------


    and a #2 report:



    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Users\Gus\Desktop\080312-9282-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`0320b000 PsLoadedModuleList = 0xfffff800`0344f670
    Debug session time: Fri Aug 3 19:16:33.618 2012 (UTC + 2:00)
    System Uptime: 0 days 4:30:28.788
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000005, fffff8000329332c, fffff88006c09a50, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    Followup: MachineOwner
    ---------
    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8000329332c, Address of the instruction which caused the bugcheck
    Arg3: fffff88006c09a50, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    ------------------

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP:
    nt!ObfDereferenceObject+2c
    fffff800`0329332c f0480fc11f lock xadd qword ptr [rdi],rbx
    CONTEXT: fffff88006c09a50 -- (.cxr 0xfffff88006c09a50)
    rax=0000000000000002 rbx=ffffffffffffffff rcx=ffdffa800ca83060
    rdx=00000000000007ff rsi=ffdffa800ca83060 rdi=ffdffa800ca83030
    rip=fffff8000329332c rsp=fffff88006c0a430 rbp=fffff88006c0aca0
    r8=fffffa800f8b40e8 r9=0000000000000000 r10=fffffffffffffffd
    r11=0000000000000000 r12=0000000000000000 r13=fffff8a0013f5ca0
    r14=0000000000000002 r15=0000000000000002
    iopl=0 nv up ei ng nz na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
    nt!ObfDereferenceObject+0x2c:
    fffff800`0329332c f0480fc11f lock xadd qword ptr [rdi],rbx ds:002b:ffdffa80`0ca83030=????????????????
    Resetting default scope
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    BUGCHECK_STR: 0x3B
    PROCESS_NAME: svchost.exe
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8000329332c
    STACK_TEXT:
    fffff880`06c09188 fffff800`03289769 : 00000000`0000003b 00000000`c0000005 fffff800`0329332c fffff880`06c09a50 : nt!KeBugCheckEx
    fffff880`06c09190 fffff800`032890bc : fffff880`06c0a1f8 fffff880`06c09a50 00000000`00000000 fffff800`032b5320 : nt!KiBugCheckDispatch+0x69
    fffff880`06c092d0 fffff800`032b4e2d : fffff800`034a469c 00000000`00000000 fffff800`0320b000 fffff880`06c0a1f8 : nt!KiSystemServiceHandler+0x7c
    fffff880`06c09310 fffff800`032b3c05 : fffff800`033d1638 fffff880`06c09388 fffff880`06c0a1f8 fffff800`0320b000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`06c09340 fffff800`032c4b81 : fffff880`06c0a1f8 fffff880`06c09a50 fffff880`00000000 ffdffa80`0ca83030 : nt!RtlDispatchException+0x415
    fffff880`06c09a20 fffff800`03289842 : fffff880`06c0a1f8 ffffffff`ffffffff fffff880`06c0a2a0 ffdffa80`0ca83060 : nt!KiDispatchException+0x135
    fffff880`06c0a0c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2

    STACK_COMMAND: kb
    FOLLOWUP_IP:
    nt!KiSystemServiceHandler+7c
    fffff800`032890bc b801000000 mov eax,1
    SYMBOL_STACK_INDEX: 2
    SYMBOL_NAME: nt!KiSystemServiceHandler+7c
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME: ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP: 4fa390f3
    FAILURE_BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c
    BUCKET_ID: X64_0x3B_nt!KiSystemServiceHandler+7c
    Followup: MachineOwner



    I really appreciate any possible help.
    I start to regret I moved from XP pro to W7 :-(

    Thanks
    /Gustavo
     
    #1 SanGus, Aug 3, 2012
    Last edited: Aug 3, 2012
  2. SanGus

    SanGus New Member

    Joined:
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    I attached the reports from the SF diagn. tool from your site.

    I hope this helps.
    Thanks
     

    Attached Files:

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