Windows 7 Blue screen of death help

buddy321813 · Apr 21, 2011

Computer blue screen crashes while playing Rift.

Link Removed

cybercore · Apr 21, 2011

Here you go:

040411-16754-01.dmp
THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT
FAILURE_BUCKET_ID: 0xEA_IMAGE_dxgkrnl.sys
Stack atikmdag, dxgkrnl

Update drivers:

---> ATI
atikmdag.sys Fri Apr 24 06:50:20 2009

Intel Matrix Storage
iaStorV.sys Wed Apr 08 12:54:58 2009

Realtek LAN
Rt86win7.sys Thu Feb 26 04:04:22 2009

Netgear Neutral Wireless
scmndisp.sys Wed Jan 17 04:25:59 2007

Conexant
VSTDPV3.SYS Wed Oct 15 20:32:04 2008

CRASH DUMPS

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\DMP\040411-16754-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16695.x86fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0x82a3b000 PsLoadedModuleList = 0x82b83810
Debug session time: Mon Apr  4 13:02:28.803 2011 (UTC - 4:00)
System Uptime: 0 days 16:34:32.644
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
.....
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur.
Arguments:
Arg1: 86d4fa48, Pointer to a stuck thread object.  Do .thread then kb on it to find
	the hung location.
Arg2: 00000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 00000000, Pointer to offending driver name.
Arg4: 00000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).

Debugging Details:
------------------

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

FAULTING_THREAD:  86d4fa48

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0xEA

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 8e683b22 to 82b17dfc

STACK_TEXT:  
8c994944 8e683b22 000000ea 86d4fa48 00000000 nt!KeBugCheckEx+0x1e
8c994988 8e67c34d 8c9949d4 00000000 8e676673 dxgkrnl!TdrTimedOperationBugcheckOnTimeout+0x2c
8c9949b0 8e242420 8c9949d4 00000000 00000000 dxgkrnl!TdrTimedOperationDelay+0xc9
WARNING: Stack unwind information not available. Following frames may be wrong.
8c994a00 8e23fdae 8e32fe13 8c994a94 00000bb8 atikmdag+0x24420
8c994a1c 8e338f85 86012000 8c994a34 86189998 atikmdag+0x21dae
8c994a74 8e3300e5 86189880 8e32fe13 8c994a94 atikmdag+0x11af85
8c994aa4 8e34034d 86189880 00000000 00000000 atikmdag+0x1120e5
8c994ad4 8e3412ad 00000000 86189880 8c994b08 atikmdag+0x12234d
00000000 00000000 00000000 00000000 00000000 atikmdag+0x1232ad


STACK_COMMAND:  .thread 0xffffffff86d4fa48 ; kb

FOLLOWUP_IP: 
dxgkrnl!TdrTimedOperationBugcheckOnTimeout+2c
8e683b22 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  dxgkrnl!TdrTimedOperationBugcheckOnTimeout+2c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ccf7981

FAILURE_BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys

Followup: MachineOwner
---------

DRIVERS

Code:

start    end        module name
904cc000 904f8000   1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
8888e000 888d6000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8d614000 8d66e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
9053d000 9054f000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
88aef000 88af8000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
8e21e000 8e672000   atikmdag atikmdag.sys Fri Apr 24 06:50:20 2009 (49F1996C)
891bb000 891c2000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8d7e5000 8d7f3000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
886b5000 886bd000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
91ba1000 91bba000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
946c0000 946de000   cdd      cdd.dll      unavailable (00000000)
97374000 9738a000   cdfs     cdfs.sys     Mon Jul 13 19:11:14 2009 (4A5BBF12)
89195000 891b4000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
886ff000 887aa000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
89077000 8909c000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
886bd000 886ff000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
88d72000 88dcf000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
90530000 9053d000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
9738a000 97397000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8d769000 8d7cd000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8d7cd000 8d7e5000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8d75d000 8d769000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
89066000 89077000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
91aac000 91ac5000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
95eea000 95efb000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
95e0f000 95eea000   dump_iaStorV dump_iaStorV.sys Wed Apr 08 12:54:58 2009 (49DCD6E2)
91ac5000 91acf000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8e672000 8e729000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 22:37:53 2010 (4CCF7981)
8e729000 8e762000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:34:49 2011 (4D4A2259)
88b2c000 88b3d000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
88af8000 88b2c000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
88ddd000 88de6000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
89034000 89066000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
88f60000 88f91000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
9052a000 9052f280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
82a04000 82a3b000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8e762000 8e781000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
91a2d000 91a7d000   HdAudio  HdAudio.sys  Mon Jul 13 19:51:46 2009 (4A5BC892)
8909c000 89121000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
88e00000 88e08000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
904f8000 90510000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
88a14000 88aef000   iaStorV  iaStorV.sys  Wed Apr 08 12:54:58 2009 (49DCD6E2)
8d600000 8d612000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
90510000 9051d000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80ba2000 80baa000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
90064000 90098000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
88d5f000 88d72000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
887aa000 887cf000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
91b28000 91b38000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
91af3000 91b0e000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
8862c000 886a4000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
904bf000 904cc000   modem    modem.sys    Mon Jul 13 19:55:24 2009 (4A5BC96C)
91ae8000 91af3000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
9051d000 9052a000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
88988000 8899e000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
91bba000 91bcc000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
91bcc000 91bef000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
89121000 8915c000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
91a00000 91a1b000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
89018000 89023000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
888df000 888e7000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
88d34000 88d5f000   msrpc    msrpc.sys    unavailable (00000000)
8d753000 8d75d000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88fea000 88ffa000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
88b3d000 88bf4000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
90567000 90572000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
91b7e000 91b8e000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
90572000 90594000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
901de000 901ef000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8d6d7000 8d6e5000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8d66e000 8d6a0000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
8899e000 889dc000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
89023000 89031000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8d749000 8d753000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82a3b000 82e4b000   nt       ntkrpamp.exe Tue Oct 26 22:30:44 2010 (4CC78ED4)
88c05000 88d34000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
891b4000 891bb000   Null     Null.SYS     unavailable (00000000)
91b38000 91b7e000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
8d6a7000 8d6c6000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8891c000 8892d000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
888e7000 88911000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
88dcf000 88ddd000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
97205000 9729c000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
91a7d000 91aac000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
886a4000 886b5000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
9054f000 90567000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
90594000 905ac000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
905ac000 905c3000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
905c3000 905da000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8d708000 8d749000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
905da000 905e4000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
89000000 89008000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
89008000 89010000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
89010000 89018000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
887cf000 887fc000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
91b8e000 91ba1000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
88600000 88625000   Rt86win7 Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)
88f91000 88f9a000   scmndisp scmndisp.sys Wed Jan 17 04:25:59 2007 (45ADEBA7)
9729c000 972a6000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
88fe2000 88fea000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
95f24000 95f8e000   spsys    spsys.sys    Mon May 11 12:37:10 2009 (4A085436)
97323000 97374000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
972d4000 97323000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
972a6000 972c7000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
905e4000 905e5380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
88e17000 88f60000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
972c7000 972d4000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
88e08000 88e13000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
88de6000 88dfd000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8d6f8000 8d708000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
94690000 94699000   TSDDD    TSDDD.dll    unavailable (00000000)
889dc000 889fd000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
905e6000 905f4000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
91ae6000 91ae7700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8e7d7000 8e7e6000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
9019a000 901de000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
8e78c000 8e7d7000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
91acf000 91ae6000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
8e781000 8e78c000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
88911000 8891c000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
891c2000 891ce000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
891ce000 891ef000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
88f9a000 88fa3000   vmstorfl vmstorfl.sys unavailable (00000000)
8892d000 8893d000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8893d000 88988000   volmgrx  volmgrx.sys  unavailable (00000000)
88fa3000 88fe2000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
90018000 90064000   VSTBS23  VSTBS23.SYS  Wed Oct 15 20:30:15 2008 (48F68B17)
9040a000 904bf000   VSTCNXT3 VSTCNXT3.SYS Wed Oct 15 20:29:13 2008 (48F68AD9)
90098000 9019a000   VSTDPV3  VSTDPV3.SYS  Wed Oct 15 20:32:04 2008 (48F68B84)
8d6c6000 8d6d7000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
8d6e5000 8d6f8000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
891ef000 891fc000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8880f000 88880000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
88880000 8888e000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8d6a0000 8d6a7000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
94430000 9467b000   win32k   win32k.sys   unavailable (00000000)
888d6000 888df000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
91b0e000 91b28000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)
95efb000 95f1b480   WUDFRd   WUDFRd.sys   Mon Jul 13 19:50:44 2009 (4A5BC854)

Unloaded modules:
95f1c000 95f24000   mbamswissarm
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00008000
90000000 90018000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8909c000 890a9000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
890a9000 89184000   dump_iaStorV
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  000DB000
89184000 89195000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

buddy321813 · Apr 21, 2011

can you explain to me please how i would update those

cybercore · Apr 21, 2011

Go to your pc support site as well as to devices support sites, download and install updates.
Before installing an update, first uninstall the current driver and reboot.

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