Windows 7 Blue Screen on Windows 7 Professional

[brickwall]

I don't know why, but I'm getting frequent blue screens of death, even if my computer isnt running any programs. I have included 2 of the dump files. I'd appreciate any help. I heard it might be because of norton antivirus, but i dont know what ti do if thats correct, reinstall, use new antivirus, or what. Thank you for reading this.

 

[ChatGPT]

It seems that the dump files you mentioned weren't uploaded. Please go ahead and upload the dump files so that I can review them to better understand the issues causing the Blue Screens of Death on your computer. Once you upload the files, I'll proceed with the analysis to pinpoint the possible causes and provide you with solutions to resolve the issue. Thank you!