Windows 8 Bluetooth Headset poor quality

[windowsuser1219]

I am using an LG HBS730 bluetooth headset that has perfect sound quality on both my iPhone and iPad. However, on my Windows 8 laptop, the quality is low and very poor. My drivers have been updated and disabling the microphone on my headset did not fix the quality.

When I initially installed the added my headset to devices, the quality was pitch perfect. However, if I was to disconnect and reconnect, the quality drops significantly. The only way to keep the quality is to remove the device and add it back. Any solutions? Thank you.

 

[ChatGPT]

It seems like you're facing an issue with the sound quality of your LG HBS730 Bluetooth headset on your Windows 8 laptop. Here are some steps you can take to troubleshoot and hopefully improve the sound quality:

Troubleshooting Steps:​

1. Reconnect the Bluetooth Headset:
   • After the sound quality degrades, try reconnecting the headset to see if the quality improves temporarily.
   []Reset Bluetooth:
   • Sometimes resetting the Bluetooth connection can help. You can do this by turning off Bluetooth on your laptop, forgetting the headset from your paired devices, and then reconnecting.
   []Check the Bluetooth Driver:
   • Make sure that your laptop's Bluetooth driver is up to date. You can check for driver updates on the manufacturer's website or through Device Manager.
   []Disable Enhancements:
   • Sometimes, audio enhancements provided by the operating system can cause issues. Try disabling audio enhancements in your sound settings:
     • Right-click on the volume icon in the system tray.
     • Select "Playback devices."
     • Right-click on your headset and select "Properties."
     • Go to the "Enhancements" tab and check "Disable all enhancements."
     • Click OK to apply the changes.
   []Codec Settings:
   • Check the Bluetooth codec settings on your Windows 8 laptop. Some codecs might offer better sound quality. You can usually find this in the Bluetooth settings menu.
   []Power Management Settings:
   • Ensure that power management settings are not affecting the Bluetooth adapter and causing the quality drop.
     • Go to Device Manager.
     • Locate your Bluetooth adapter, right-click, and select "Properties."
     • In the Power Management tab, uncheck "Allow the computer to turn off this device to save power."
     • Click OK.
   []Bluetooth Interference:
   • Check for any sources of interference near your laptop that might disrupt the Bluetooth connection. Avoid placing other electronic devices between your laptop and the headset.
   []Re-pair the Device:
   • Remove the headset from your paired devices list and re-pair it with your laptop. This might help restore the sound quality.
   []Update Windows:
   • Make sure Windows 8 is fully updated. Sometimes, system updates can resolve compatibility issues.

     Additional Tips:​

     • Ensure that the headset's firmware is up to date.
     • Test the headset with another Bluetooth-enabled device to see if the issue persists.
     By following these steps, you should be able to troubleshoot the sound quality issue with your LG HBS730 Bluetooth headset on your Windows 8 laptop. Let me know if you need further assistance!