Windows 7 BSOD - 0x0000001E - Help please :<

Joel Chantrell · Jun 12, 2013

Hey hey, I've been getting BSOD repeatedly for the past week whilst gaming and even just on youtube and browsing the net. I've tried to identify the problem but I've had enough of dicking around now >.<

I've attached screenshots of CPUID (6 of them for each tab) + files of my W7F Diagnostic Tool folder.

Thanks so much for your help in advanced.

Ps sorry I couldn't .zip the files, I have the compressed folder on my desktop but the uploader wouldn't allow me to upload it.. I also excluded the WindowsUpdate, EventApp, EventSys and MSINFO32 text files as it said it was an invalid file type and would not upload either.. but I can make it available if it's necessary!

EDIT: Mediafire of the .zip because I was unable to upload it here. http://www.mediafire.com/?xn3297443lqx5ox

Joel Chantrell · Jun 12, 2013

Bump 10char

usasma · Jun 13, 2013

If you are using a USB mouse and keyboard the PS2 mouse and keyboard errors are safe to ignore.

This device doesn't have drivers installed, please install them (most likely available from the PC manufactuer's website).

Multimedia Controller PCI\VEN_1131&DEV_7231&SUBSYS_180F1461&REV_CA\4&38A6C5D&0&00E2 The drivers for this device are not installed.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): ~~[DEL] DuplexSecure - FAQ [/DEL]~~ Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

I've also noticed issues (in the past) with ManyCam. Please test it by uninstalling it.

Memory dumps blame your Razer Lycosa drivers. Please:
- download a fresh set of the latest Win7 compatible drivers from the Razer website
- un-install the current Razer drivers
- install the freshly downloaded Razer drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

vrtaucbl.sys Tue Jun 10 21:43:58 2008 (484F2DDE)
Virtual Audio Cable (WDM)
http://www.carrona.org/drivers/driver.php?id=vrtaucbl.sys

lv302a64.sys Sat Jul 26 11:06:31 2008 (488B3D77)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=lv302a64.sys

LVUSBS64.sys Sat Jul 26 11:06:36 2008 (488B3D7C)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys

lvrs64.sys Sat Jul 26 11:09:02 2008 (488B3E0E)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

LV302V64.SYS Sat Jul 26 11:09:08 2008 (488B3E14)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=LV302V64.SYS

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
http://www.carrona.org/drivers/driver.php?id=hamachi.sys

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Wed Jun 12 10:11:33.876 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061313-26941-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:34:26.327[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x1E_nt!KiKernelCalloutExceptionHandler+e[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 12 08:46:58.251 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061213-23805-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:03:11.702[/B]
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by :[B]Lycosa.sys ( Lycosa+1c23 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x1E_Lycosa+1c23[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3192[/B]
  BIOS Version                  P01-B1
  BIOS Release Date             03/23/2010
  Manufacturer                  Acer
  Product Name                  Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 12 06:36:01.630 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061213-28407-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:05:42.692[/B]
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by :[B]Lycosa.sys ( Lycosa+1c23 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  javaw.exe
FAILURE_BUCKET_ID: [B]X64_0x1E_Lycosa+1c23[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3192[/B]
  BIOS Version                  P01-B1
  BIOS Release Date             03/23/2010
  Manufacturer                  Acer
  Product Name                  Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 12 06:29:34.928 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061213-27643-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 1:03:08.380[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!KiIdleLoop+32 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x1E_nt!KiIdleLoop+32[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 10 10:23:25.855 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061013-17082-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:31:08.916[/B]
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by :[B]Lycosa.sys ( Lycosa+1c23 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x1E_Lycosa+1c23[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3192[/B]
  BIOS Version                  P01-B1
  BIOS Release Date             03/23/2010
  Manufacturer                  Acer
  Product Name                  Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 10 08:52:22.010 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061013-16426-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:11:52.462[/B]
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by :[B]Lycosa.sys ( Lycosa+1c23 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0x1E_Lycosa+1c23[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3192[/B]
  BIOS Version                  P01-B1
  BIOS Release Date             03/23/2010
  Manufacturer                  Acer
  Product Name                  Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 10 06:48:45.441 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061013-17768-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:28:02.503[/B]
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by :[B]Lycosa.sys ( Lycosa+1c23 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x1E_Lycosa+1c23[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3192[/B]
  BIOS Version                  P01-B1
  BIOS Release Date             03/23/2010
  Manufacturer                  Acer
  Product Name                  Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 10 05:19:14.460 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\061013-24757-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:11:26.522[/B]
*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by :[B]Lycosa.sys ( Lycosa+1c23 )[/B]
BugCheck [B]1E, {0, 0, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0x1E_Lycosa+1c23[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3192[/B]
  BIOS Version                  P01-B1
  BIOS Release Date             03/23/2010
  Manufacturer                  Acer
  Product Name                  Aspire M5811
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Wed Jun 12 10:11:33.876 2013 (UTC - 4:00)**************************
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
iaStorV.sys                 Thu Jun 10 20:46:19 2010 (4C11875B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 12 08:46:58.251 2013 (UTC - 4:00)**************************
[COLOR=RED][B]vrtaucbl.sys                Tue Jun 10 21:43:58 2008 (484F2DDE)[/B][/COLOR]
[COLOR=RED][B]lv302a64.sys                Sat Jul 26 11:06:31 2008 (488B3D77)[/B][/COLOR]
[COLOR=RED][B]LVUSBS64.sys                Sat Jul 26 11:06:36 2008 (488B3D7C)[/B][/COLOR]
[COLOR=RED][B]lvrs64.sys                  Sat Jul 26 11:09:02 2008 (488B3E0E)[/B][/COLOR]
[COLOR=RED][B]LV302V64.SYS                Sat Jul 26 11:09:08 2008 (488B3E14)[/B][/COLOR]
[COLOR=RED][B]hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)[/B][/COLOR]
GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
tap0901t.sys                Wed Sep 16 02:02:43 2009 (4AB07F83)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
nvhda64v.sys                Thu Jan 28 09:24:54 2010 (4B619E36)
nvBridge.kmd                Tue Mar 16 03:26:37 2010 (4B9F32AD)
RzSynapse.sys               Wed Apr 21 03:53:21 2010 (4BCEAEF1)
tapoas.sys                  Sun Jul 11 20:31:59 2010 (4C3A627F)
[COLOR=RED][B]Lycosa.sys                  Tue Sep  7 23:01:26 2010 (4C86FC86)[/B][/COLOR]
VKbms.sys                   Thu Sep 30 12:16:33 2010 (4CA4B7E1)
ElbyCDIO.sys                Thu Dec 16 17:58:13 2010 (4D0A9985)
VClone.sys                  Sat Jan 15 11:21:04 2011 (4D31C970)
ngs64.sys                   Tue Jul 12 06:37:06 2011 (4E1C23D2)
nregsec64.sys               Fri Nov 11 09:55:41 2011 (4EBD376D)
ale_nf64.sys                Fri Dec  2 04:32:51 2011 (4ED89B43)
mcvidrv_x64.sys             Wed Dec 14 00:44:59 2011 (4EE837DB)
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
mcaudrv_x64.sys             Sun Jan 29 01:54:55 2012 (4F24ED3F)
e1k62x64.sys                Thu Feb  2 04:42:59 2012 (4F2A5AA3)
vasdDev.sys                 Mon Mar 19 03:11:16 2012 (4F66DC14)
RTKVHD64.sys                Tue Mar 27 05:01:50 2012 (4F7181FE)
nvlddmkm.sys                Fri Jan 18 08:22:15 2013 (50F94C87)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 10 10:23:25.855 2013 (UTC - 4:00)**************************
nvlddmkm.sys                Tue Mar 16 03:57:48 2010 (4B9F39FC)
[/font]

Windows 7 BSOD - 0x0000001E - Help please :<

Joel Chantrell

New Member

Attachments

Joel Chantrell

New Member

usasma

Fantastic Member

Similar threads