BSOD 0x00000124 hal.dll

#1
I keep getting this error. I have reformated the hard drive and installed a Fresh Copy of Windows 7 and still get this BSOD. Also the computer shutsdown but doesnt restart. I have to manually push the power button to get the computer to turn on. Any suggestions how to correct this problem. I have attached the dump file for review. Thanks!
 


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#3
I tried the memory diag tool. It stated I had no memory issues. I could deal with this error if the computer would just reboot on its own which it doesnt do. Any other ideas? Thanks
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Code:
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*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800db69028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT: 
fffff880`009f4b58 fffff800`02c2fa3b : 00000000`00000124 00000000`00000000 fffffa80`0db69028 00000000`be200000 : nt!KeBugCheckEx
fffff880`009f4b60 fffff800`02df2463 : 00000000`00000001 fffffa80`0db70a60 00000000`00000000 fffffa80`0db70ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f4ba0 fffff800`02c2f700 : 00000000`00000728 fffffa80`0db70a60 fffff880`009f4f30 fffff880`009f4f00 : nt!WheaReportHwError+0x263
fffff880`009f4c00 fffff800`02c2f052 : fffffa80`0db70a60 fffff880`009f4f30 fffffa80`0db70a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f4d50 fffff800`02c2ef0d : 00000000`00000008 00000000`00000001 fffff880`009f4fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f4d90 fffff800`02c22e88 : 00000000`00000001 fffff880`009ec180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f4dc0 fffff800`02cda4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f4df0 fffff800`02cda313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f4f30 fffff880`03e0bc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f1bb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------

1: kd> !analyze -v
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*                        Bugcheck Analysis                                    *
*                                                                            *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800db69028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT: 
fffff880`009f4b58 fffff800`02c2fa3b : 00000000`00000124 00000000`00000000 fffffa80`0db69028 00000000`be200000 : nt!KeBugCheckEx
fffff880`009f4b60 fffff800`02df2463 : 00000000`00000001 fffffa80`0db70a60 00000000`00000000 fffffa80`0db70ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f4ba0 fffff800`02c2f700 : 00000000`00000728 fffffa80`0db70a60 fffff880`009f4f30 fffff880`009f4f00 : nt!WheaReportHwError+0x263
fffff880`009f4c00 fffff800`02c2f052 : fffffa80`0db70a60 fffff880`009f4f30 fffffa80`0db70a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f4d50 fffff800`02c2ef0d : 00000000`00000008 00000000`00000001 fffff880`009f4fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f4d90 fffff800`02c22e88 : 00000000`00000001 fffff880`009ec180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f4dc0 fffff800`02cda4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f4df0 fffff800`02cda313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f4f30 fffff880`03e0bc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f1bb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
Hi,

I notice your system is overclocked:

CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3502

Please return to default values until cause of bsod is established. (it may be the overclock)

Your bios also needs updating:

BiosVersion = 3402
BiosReleaseDate = 05/07/2012

http://support.asus.com/download.aspx?SLanguage=en&m=P8Z68-V PRO&os=30

See how you go with updating and changing the above. Please post any further dmp files..
 


#5
Hi, I did exactly like you said. I didnt even realize that the cpu was being overclocked. I also updated the Bios to its newest revision. Im keeping my fingers crossed. :) Thanks for your suggestions. I will let you know how its going. If it should get a BSOD I will upload a new dump file. I also uploded a CPU report. Thanks again Kemical...
 


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Last edited:
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