Windows 7 BSOD 0x00000124 hal.dll

Kenny16301

New Member
I keep getting this error. I have reformated the hard drive and installed a Fresh Copy of Windows 7 and still get this BSOD. Also the computer shutsdown but doesnt restart. I have to manually push the power button to get the computer to turn on. Any suggestions how to correct this problem. I have attached the dump file for review. Thanks!
 

Attachments

  • 111513-15116-01.dmp
    286.5 KB · Views: 370
I tried the memory diag tool. It stated I had no memory issues. I could deal with this error if the computer would just reboot on its own which it doesnt do. Any other ideas? Thanks
 
Code:
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800db69028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT: 
fffff880`009f4b58 fffff800`02c2fa3b : 00000000`00000124 00000000`00000000 fffffa80`0db69028 00000000`be200000 : nt!KeBugCheckEx
fffff880`009f4b60 fffff800`02df2463 : 00000000`00000001 fffffa80`0db70a60 00000000`00000000 fffffa80`0db70ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f4ba0 fffff800`02c2f700 : 00000000`00000728 fffffa80`0db70a60 fffff880`009f4f30 fffff880`009f4f00 : nt!WheaReportHwError+0x263
fffff880`009f4c00 fffff800`02c2f052 : fffffa80`0db70a60 fffff880`009f4f30 fffffa80`0db70a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f4d50 fffff800`02c2ef0d : 00000000`00000008 00000000`00000001 fffff880`009f4fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f4d90 fffff800`02c22e88 : 00000000`00000001 fffff880`009ec180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f4dc0 fffff800`02cda4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f4df0 fffff800`02cda313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f4f30 fffff880`03e0bc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f1bb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800db69028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT: 
fffff880`009f4b58 fffff800`02c2fa3b : 00000000`00000124 00000000`00000000 fffffa80`0db69028 00000000`be200000 : nt!KeBugCheckEx
fffff880`009f4b60 fffff800`02df2463 : 00000000`00000001 fffffa80`0db70a60 00000000`00000000 fffffa80`0db70ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f4ba0 fffff800`02c2f700 : 00000000`00000728 fffffa80`0db70a60 fffff880`009f4f30 fffff880`009f4f00 : nt!WheaReportHwError+0x263
fffff880`009f4c00 fffff800`02c2f052 : fffffa80`0db70a60 fffff880`009f4f30 fffffa80`0db70a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f4d50 fffff800`02c2ef0d : 00000000`00000008 00000000`00000001 fffff880`009f4fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f4d90 fffff800`02c22e88 : 00000000`00000001 fffff880`009ec180 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f4dc0 fffff800`02cda4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f4df0 fffff800`02cda313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f4f30 fffff880`03e0bc61 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f1bb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner

Hi,

I notice your system is overclocked:

CPUID: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3502

Please return to default values until cause of bsod is established. (it may be the overclock)

Your bios also needs updating:

BiosVersion = 3402
BiosReleaseDate = 05/07/2012

http://support.asus.com/download.aspx?SLanguage=en&m=P8Z68-V PRO&os=30

See how you go with updating and changing the above. Please post any further dmp files..
 
Hi, I did exactly like you said. I didnt even realize that the cpu was being overclocked. I also updated the Bios to its newest revision. Im keeping my fingers crossed. :) Thanks for your suggestions. I will let you know how its going. If it should get a BSOD I will upload a new dump file. I also uploded a CPU report. Thanks again Kemical...
 

Attachments

  • CPUZ REPORT.txt
    106.9 KB · Views: 377
Last edited:
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