BSoD - 1e

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Snejxjens, May 20, 2012.

  1. Snejxjens

    Snejxjens New Member

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    Hello there.

    I got a BSoD a few weeks ago, but chose to ignore it to see if more would pop up. Today, for some reason, I get BSoDs near instantly when I don't run in safe mode with the BCCode 1e.
    Here's the windows info it gives me on startup after a BSoD, if that helps:

    BCCode: 1e
    BCP1: FFFFFFFFC000001D
    BCP2: FFFFF80002CC722E
    BCP3: 0000000000000000
    BCP4: FFFFFA80047B0000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    I've attached a couple of minidumps, my dxdiag and a System health Report.
    My Anti-Virus program (AVG) didn't catch anything and my system is running fine in safe mode.

    If you need more info from me, just tell (but please include instructions if it gets complicated).

    Hope you guys can help me out :)

    -Sney
     

    Attached Files:

  2. Trouble

    Trouble Noob Whisperer

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    Update the driver for your Nvidia video card nvlddmkm.sys 8/19/2009 from here Drivers - GeForce
    Code:
    BugCheck D1, {58, 2, 0, fffff88007d472bf}
    Unable to load image \SystemRoot\system32\DRIVERS\[COLOR=#ff0000][U][B]nvlddmkm.sys[/B][/U][/COLOR], Win32 error 0n2
    *** WARNING: Unable to verify timestamp for [COLOR=#ff0000][U][B]nvlddmkm.sys[/B][/U][/COLOR]
    STACK_TEXT:  
    fffff880`02f227f8 fffff800`02c8b2e9 : 00000000`0000000a 00000000`00000058 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02f22800 fffff800`02c89f60 : 00000000`00000002 00000000`00000000 00000000`00200246 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`02f22940 fffff880`07d472bf : fffffa80`069d11f0 fffff880`07569a15 fffffa80`04f26010 fffff880`073bc798 : nt!KiPageFault+0x260
    fffff880`02f22ad0 fffff880`07d4737a : fffffa80`069d11f0 fffffa80`06fa3060 fffffa80`069d11f0 fffff880`073be39f : dxgmms1!VidSchiCheckConditionDeviceCommand+0x33
    fffff880`02f22b00 fffff880`07d421f1 : fffffa80`06bf8010 fffffa80`06c108e0 fffffa80`06fa3000 fffffa80`069d11f0 : dxgmms1!VidSchiCheckPendingDeviceCommand+0x3e
    fffff880`02f22b40 fffff880`07d41ce8 : fffffa80`00000000 fffff880`0000002e fffffa80`00000000 00000000`00000000 : dxgmms1!VidSchiProcessDpcVSyncCookie+0x399
    fffff880`02f22c00 fffff880`07d41c4c : fffffa80`069d59b0 fffffa80`06bf8010 fffffa80`051f9480 fffffa80`051f9aa8 : dxgmms1!VidSchDdiNotifyDpcWorker+0x80
    fffff880`02f22c50 fffff880`066c41cf : fffffa80`051f9480 00000000`00000002 00000000`00000000 00000000`00000000 : dxgmms1!VidSchDdiNotifyDpc+0x94
    fffff880`02f22ca0 fffff880`072a8add : 00000000`00000000 fffffa80`053ff000 fffffa80`051f9480 fffffa80`0526d000 : dxgkrnl!DxgNotifyDpcCB+0x77
    fffff880`02f22cd0 00000000`00000000 : fffffa80`053ff000 fffffa80`051f9480 fffffa80`0526d000 fffffa80`053ff000 : [COLOR=#ff0000][U][B]nvlddmkm[/B][/U][/COLOR]+0x6fadd
    Update both these RealTek drivers
    Rt64win7.sys 2/26/2009 Realtek servers seem intermittent so keep trying
    RTL8187B.sys 3/24/2009 Realtek same deal servers are up and down
    Code:
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    STACK_TEXT:  
    fffff880`03376de8 fffff800`02c89bbe : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`02ce870b : nt!KeBugCheck
    fffff880`03376df0 fffff800`02cbce4d : fffff800`02e968ec fffff800`02dd8f88 fffff800`02c13000 fffff880`03377d08 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff880`03376e20 fffff800`02cbbc25 : fffff800`02dd8f80 fffff880`03376e98 fffff880`03377d08 fffff800`02c13000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`03376e50 fffff800`02cccbb1 : fffff880`03377d08 fffff880`03377560 fffff880`00000000 fffff880`093bc530 : nt!RtlDispatchException+0x415
    fffff880`03377530 fffff800`02c91842 : fffff880`03377d08 fffff880`093bc530 fffff880`03377db0 fffff880`01869800 : nt!KiDispatchException+0x135
    fffff880`03377bd0 fffff800`02c8f99f : fffff880`03377db0 00000000`00000002 fffffa80`05885600 fffff880`00000000 : nt!KiExceptionDispatch+0xc2
    fffff880`03377db0 fffffa80`07019b50 : fffff880`01869800 fffffa80`07019b50 fffff800`02c89cb7 fffff880`01869800 : nt!KiInvalidOpcodeFault+0x11f
    fffff880`03377f48 fffff880`01869800 : fffffa80`07019b50 fffff800`02c89cb7 fffff880`01869800 00000000`00000000 : 0xfffffa80`07019b50
    fffff880`03377f50 fffffa80`07019b50 : fffff800`02c89cb7 fffff880`01869800 00000000`00000000 00000000`00000000 : tcpip!Ipv6Global
    fffff880`03377f58 fffff800`02c89cb7 : fffff880`01869800 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`07019b50
    fffff880`03377f60 fffff800`02c89c78 : 00000000`00000000 00000000`00000001 fffff880`03378000 fffff800`02c9e032 : nt!KxSwitchKernelStackCallout+0x27
    fffff880`093bc530 fffff800`02c9e032 : 00000000`00000000 fffff880`00000019 fffffa80`05888500 00000000`00000000 : nt!KiSwitchKernelStackContinue
    fffff880`093bc550 fffff880`01739c7f : fffff880`01786c44 fffffa80`046fb9b0 fffff880`093bc700 00000000`00000000 : nt!KeExpandKernelStackAndCalloutEx+0x2a2
    fffff880`093bc630 fffff880`01756f29 : fffffa80`06fef190 fffffa80`05711350 fffffa80`046fb9b0 fffffa80`04b74b00 : [COLOR=#ff0000][U][B]tcpip[/B][/U][/COLOR]!IppLoopbackEnqueue+0x22f
    fffff880`093bc6e0 fffff880`017585d5 : 00000000`00000000 fffffa80`05880160 fffffa80`04b74bfc 00000000`00000011 : [COLOR=#ff0000][U][B]tcpip[/B][/U][/COLOR]!IppDispatchSendPacketHelper+0x409
    fffff880`093bc7a0 fffff880`0175785e : fffffa80`04b74b11 fffff880`093bcc00 00000000`00000028 fffffa80`00000000 : [COLOR=#ff0000][U][B]tcpip[/B][/U][/COLOR]!IppPacketizeDatagrams+0x2d5
    fffff880`093bc8c0 fffff880`0175a17e : 00000000`00000000 fffff880`01528f04 00000000`00000011 fffffa80`0588a010 : [COLOR=#ff0000][U][B]tcpip[/B][/U][/COLOR]!IppSendDatagramsCommon+0x87e
    fffff880`093bca60 fffff880`01738258 : fffffa80`0588a010 fffffa80`05880030 fffffa80`05880030 fffffa80`05711350 : [COLOR=#ff0000][U][B]tcpip[/B][/U][/COLOR]!IpNlpSendDatagrams+0x3e
    fffff880`093bcaa0 fffff880`017384ab : fffffa80`0558f280 fffff880`0182fcc0 fffff880`093bd3f0 00000000`00000000 : [COLOR=#ff0000][U][B]tcpip[/B][/U][/COLOR]!UdpSendMessagesOnPathCreation+0x688
    fffff880`093bce20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : [COLOR=#ff0000][U][B]tcpip[/B][/U][/COLOR]!UdpSendMessages+0x1db
    Completely remove AVG. Use the programs uninstaller or the programs and features applet in the control panel and follow that up by running this vendor specific proprietary removal tool from here AVG Download tools and utilities Replace it with MSE from here Spyware Protection | Free Spyware Protection | Microsoft Security Essentials
    Code:
    BugCheck 1E, {ffffffffc0000005, fffff88001024ee1, 0, ffffffffffffffff}
    
    Unable to load image \SystemRoot\system32\DRIVERS\   [COLOR=#ff0000][B]avgmfx64.sys[/B][/COLOR]   , Win32 error 0n2
    *** WARNING: Unable to verify timestamp for    [COLOR=#ff0000][B]avgmfx64.sys[/B][/COLOR]   
    *** ERROR: Module load completed but symbols could not be loaded for    [COLOR=#ff0000][B]avgmfx64.sys[/B][/COLOR]   
    Unable to load image \SystemRoot\system32\DRIVERS\   [COLOR=#ff0000][B]AVGIDSFilter.Sys[/B][/COLOR]   , Win32 error 0n2
    *** WARNING: Unable to verify timestamp for   [B] [COLOR=#ff0000]AVGIDSFilter.Sys[/COLOR][/B]   
    *** ERROR: Module load completed but symbols could not be loaded for    [COLOR=#ff0000][B]AVGIDSFilter.Sys[/B][/COLOR]      
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    [COLOR=#ff0000][U][B]Probably caused by : avgmfx64.sys ( avgmfx64+1963 )[/B][/U][/COLOR]
    STACK_TEXT:  
    fffff880`0dbbcb18 fffff800`02d18db8 : 00000000`0000001e ffffffff`c0000005 fffff880`01024ee1 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0dbbcb20 fffff800`02ccd842 : fffff880`0dbbd2f8 fffffa80`04ad1f10 fffff880`0dbbd3a0 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x48d3d
    fffff880`0dbbd1c0 fffff800`02ccc14a : 00000000`00000000 00000000`00000000 fffff8a0`03d0c76c fffff8a0`03d0c778 : nt!KiExceptionDispatch+0xc2
    fffff880`0dbbd3a0 fffff880`01024ee1 : 00000000`00000011 fffff800`02cc2b65 00000000`00000000 fffffa80`04d4e8f8 : nt!KiGeneralProtectionFault+0x10a
    fffff880`0dbbd530 fffff880`01024e1e : fffffa80`04ad1f10 fffff880`0101d6c0 00000000`00000000 00000000`000007ff : fltmgr!FltpGetNormalizedFileNameWorker+0x21
    fffff880`0dbbd570 fffff880`01010b9d : c00000bb`00000000 00000000`00000000 fffffa80`04ea7b00 fffff880`0dbbf000 : fltmgr!FltpCreateFileNameInformation+0xee
    fffff880`0dbbd5d0 fffff880`0100abf6 : fffffa80`046e2080 fffffa80`04ea7010 fffffa80`04d4e8f8 00000000`00000000 : fltmgr!HandleStreamListNotSupported+0x15d
    fffff880`0dbbd610 fffff880`01011b44 : 00000000`00008000 00000000`00000000 fffffa80`04ea7010 00000000`00000401 : fltmgr! ?? ::FNODOBFM::`string'+0x30f3
    fffff880`0dbbd690 fffff880`01beb963 : fffffa80`04ad1f10 00000000`00000001 fffffa80`06b208f0 00000000`00000001 : fltmgr!FltGetFileNameInformation+0x184
    fffff880`0dbbd720 fffffa80`04ad1f10 : 00000000`00000001 fffffa80`06b208f0 00000000`00000001 00000000`00000001 : [COLOR=#ff0000][U][B]avgmfx64[/B][/U][/COLOR]+0x1963
    fffff880`0dbbd728 00000000`00000001 : fffffa80`06b208f0 00000000`00000001 00000000`00000001 fffffa80`03c6f910 : 0xfffffa80`04ad1f10
    fffff880`0dbbd730 fffffa80`06b208f0 : 00000000`00000001 00000000`00000001 fffffa80`03c6f910 fffff880`0dbbd900 : 0x1
    fffff880`0dbbd738 00000000`00000001 : 00000000`00000001 fffffa80`03c6f910 fffff880`0dbbd900 fffffa80`04e36520 : 0xfffffa80`06b208f0
    fffff880`0dbbd740 00000000`00000001 : fffffa80`03c6f910 fffff880`0dbbd900 fffffa80`04e36520 fffffa80`070e4070 : 0x1
    fffff880`0dbbd748 fffffa80`03c6f910 : fffff880`0dbbd900 fffffa80`04e36520 fffffa80`070e4070 00000000`0000004e : 0x1
    fffff880`0dbbd750 fffff880`0dbbd900 : fffffa80`04e36520 fffffa80`070e4070 00000000`0000004e 00000000`1000000c : 0xfffffa80`03c6f910
    fffff880`0dbbd758 fffffa80`04e36520 : fffffa80`070e4070 00000000`0000004e 00000000`1000000c fffffa80`06b20840 : 0xfffff880`0dbbd900
    fffff880`0dbbd760 fffffa80`070e4070 : 00000000`0000004e 00000000`1000000c fffffa80`06b20840 fffffa80`04e36740 : 0xfffffa80`04e36520
    fffff880`0dbbd768 00000000`0000004e : 00000000`1000000c fffffa80`06b20840 fffffa80`04e36740 fffff880`01002067 : 0xfffffa80`070e4070
    fffff880`0dbbd770 00000000`1000000c : fffffa80`06b20840 fffffa80`04e36740 fffff880`01002067 00000000`00000000 : 0x4e
    fffff880`0dbbd778 fffffa80`06b20840 : fffffa80`04e36740 fffff880`01002067 00000000`00000000 fffff880`0dbbd808 : 0x1000000c
    fffff880`0dbbd780 fffffa80`04e36740 : fffff880`01002067 00000000`00000000 fffff880`0dbbd808 fffffa80`06b20990 : 0xfffffa80`06b20840
    fffff880`0dbbd788 fffff880`01002067 : 00000000`00000000 fffff880`0dbbd808 fffffa80`06b20990 fffff800`02ce1d59 : 0xfffffa80`04e36740
    fffff880`0dbbd790 fffff880`010049aa : fffffa80`070e4000 fffffa80`070e4000 fffffa80`04c3fd00 fffffa80`04d4e800 : fltmgr!FltpPerformPreCallbacks+0x2f7
    fffff880`0dbbd890 fffff880`010222a3 : fffffa80`04c13810 fffffa80`04c13810 fffffa80`04c13810 00000000`00000000 : fltmgr!FltpPassThroughInternal+0x4a
    fffff880`0dbbd8c0 fffff880`08bf732b : fffffa80`04c13bf8 fffff800`02ce42bf fffffa80`0741a820 00000000`00000000 : fltmgr!FltpCreate+0x293
    fffff880`0dbbd970 fffffa80`04c13bf8 : fffff800`02ce42bf fffffa80`0741a820 00000000`00000000 fffffa80`070e4070 : [COLOR=#ff0000][U][B]AVGIDSFilter[/B][/U][/COLOR]+0x332b
    fffff880`0dbbd978 fffff800`02ce42bf : fffffa80`0741a820 00000000`00000000 fffffa80`070e4070 fffffa80`04c13810 : 0xfffffa80`04c13bf8
    fffff880`0dbbd980 fffff800`02fc7be5 : 00000000`00000005 fffffa80`08164cc8 fffffa80`0417fb10 fffffa80`070e4108 : nt!RtlCopyUnicodeString+0x3f
    fffff880`0dbbd9b0 fffff800`02fc4488 : fffffa80`04c2f5c0 fffff800`00000000 fffffa80`08164b10 fffffa80`00000001 : nt!IopParseDevice+0x5a5
    fffff880`0dbbdb40 fffff800`02fc56a6 : 00000000`00000000 fffffa80`08164b10 c4600000`364b1867 fffffa80`03d55260 : nt!ObpLookupObjectName+0x588
    fffff880`0dbbdc30 fffff800`02fc6fac : 00000000`00000000 00000000`00000000 00000000`00000000 fffff800`02fb5c0c : nt!ObOpenObjectByName+0x306
    fffff880`0dbbdd00 fffff800`02fb27d4 : fffff880`0dbbe740 00000000`001000a1 fffff880`0dbbe128 fffff880`0dbbe158 : nt!IopCreateFile+0x2bc
    fffff880`0dbbdda0 fffff800`02ccd453 : 00000000`00000002 00000000`000000ec 00000000`00000000 fffff880`0c32688f : nt!NtOpenFile+0x58
    fffff880`0dbbde30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    Couple other older drivers you should probably attend to
    [TABLE="width: 193"]
    [TR]
    [TD]BisonC07.sys[/TD]
    [TD="align: right"]4/29/2008[/TD]
    [/TR]
    [TR]
    [TD]SmSerl64.sys[/TD]
    [TD="align: right"]9/26/2008[/TD]
    [/TR]
    [TR]
    [TD]nvhda64v.sys[/TD]
    [TD="align: right"]5/11/2009[/TD]
    [/TR]
    [/TABLE]
    One looks like an old modem and one of the others looks like a chipset driver for your motherboard. Use Google and see what you can find.
     
  3. Snejxjens

    Snejxjens New Member

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    ahh, updating my drivers ... Forgot about that. Had a total reset of my computer a month or 2 ago using an image from when I just got the computer. Completely forgot that my drivers wouldn't be even close to up to date, I feel so dumb right now.

    Thanks for a quick response, I'll try updating all my drivers tomorrow and see if it fixes my problems. It's incredible how you can get so much info out of something that looks like gibberish to me - Very impressive, Keep up the good work.
     
  4. Trouble

    Trouble Noob Whisperer

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    You're welcome. Keep us posted.
    And don't forget AVG, it has been a thorn in the side of some BSOD resolutions.
    Welcome to the forum.
    Regards
    Randy
     
  5. Snejxjens

    Snejxjens New Member

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    Deleted AVG with it's uninstall feature.
    Updated my GeForce Driver.
    Downloaded the recommended Spyware program.

    I'm not really sure what to do in the realtek ones. Looks rather complicated to me (Note: I am by no means a computer expert. I sit behind my computer all day using it, but don't really know how it works). Could you maybe give me a short hint in the right direction when it comes to realtek update? :)

    Thanks so far, will keep you updated.

    Edit:
    I checked up on the 3 other drivers.

    First is the build-in camera in the pc (It's a laptop)
    Second is a Motorola modem.
    And the last one is NVIDIA hdmi audio driver (which maybe belongs to my headset?)

    The problem is finding updates for them ^_^
     
    #5 Snejxjens, May 21, 2012
    Last edited: May 21, 2012
  6. Trouble

    Trouble Noob Whisperer

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    For the Realtek drivers;
    The 8187B.sys go here http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=1&Level=6&Conn=5&DownTypeID=3&GetDown=false&Downloads=true and grab this one UI and Driver auto install package(Support XP/Vista/Win7) 1181 2011/2/8 16809k save it to a new folder on your desktop and extract the zip contents. The file you need will be contained in RTL8187B_Drv_XP_5.1162.0610.2009_Win7_62.1181.1105.2009_UI_1.00.0145.ALL.L\RTL8187B\Win764 (assuming you have 64 bit windows installed which I believe is the case otherwise it'll be in the Win7X86 folder) called net8187b.inf
    Use the technique described below to manually update the driver.
    For the Rt64win7.sys go here Realtek and grab this one Win7 and WinServer 2008 R2 Driver 7.053 2012/3/22 740k save and extract it to a new folder. The driver you need will be located here Driver_Win7_7053_03162012\WIN7\64 and called rt64win7.inf (same deal as above).
     
    #6 Trouble, May 21, 2012
    Last edited: May 21, 2012
  7. Snejxjens

    Snejxjens New Member

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    Here is 4 more minidump from today - I'll try to update my realtek driver now.

    Edit: Updated my realtek drivers. Haven't had BSoD since, only time will show.

    Also, I looked inside the device manager and looked for the ones you had listed:

    "Couple other older drivers you should probably attend to
    [TABLE="class: cms_table, width: 193"]
    [TR]
    [TD]BisonC07.sys[/TD]
    [TD="align: right"]4/29/2008[/TD]
    [/TR]
    [TR]
    [TD]SmSerl64.sys[/TD]
    [TD="align: right"]9/26/2008[/TD]
    [/TR]
    [TR]
    [TD]nvhda64v.sys[/TD]
    [TD="align: right"]5/11/2009"[/TD]
    [/TR]
    [/TABLE]

    This is what I found:
    BisonC07.sys is 'BisonCam, NB Pro' (Aka. The webcam in my laptop)
    SmSerl64.sys is is 'Motorola SM56 Data Fax Modem'
    nvhda64v.sys is 'NVIDIA High Definition Audio'


    Do I need to look for updates for the drivers, because I'm having a tough time finding them.
     

    Attached Files:

    #7 Snejxjens, May 22, 2012
    Last edited: May 22, 2012
  8. Trouble

    Trouble Noob Whisperer

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    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7-support/72212-help-us-help-you-filling-your-system-specs.html#post235529 .
    Good luck
    Randy
     
  9. Snejxjens

    Snejxjens New Member

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    I've attached my Seven Forums folder which also includes my Rammon Report. I've also uploaded a zip with all the CPUz tabs (except the "About" tab) and more minidumps.

    Hamachi.sys has been removed - Also trying to removed SmSerl64.sys, but it keeps coming back. I've also uninstalled Daemon tools.
     

    Attached Files:

    #9 Snejxjens, May 24, 2012
    Last edited: May 24, 2012
  10. Trouble

    Trouble Noob Whisperer

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    Download Memtest86+ from this location here. Burn the ISO to a CD and boot the computer from the CD from a cold boot after leaving it off for an hour or more.
    Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test. Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Perform the test RAM sticks individually as well as all possible combinations. When you find a good one then test it in all slots. Post back with the results.
    See this Guide to using Memtest 86+
     
  11. Snejxjens

    Snejxjens New Member

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    I've been busy with exams and stuff, but my dad already had an CD with an older version of Memtest and we found no problems. I also cleaned my cooling system. The weird thing is I haven't had ANY problems after I ran the test, and that's now over 2 weeks ago. I'll report back if I get future problems :)
     
    Mike and (deleted member) like this.
  12. Mike

    Mike Windows Forum Admin
    Staff Member Premium Supporter

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    It could have been a legitimate cooling problem if the card was aired out. It is sort of an unspoken rule that numerous people are always appreciative when you reply giving a response as to what happened. This can help an enormous number of people having a very similar incident. Hope that you consider joining us at http://windows7forums.com/meeting :)
     

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