BSOD after installing SP1

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Akarillon, Jun 29, 2011.

  1. Akarillon

    Akarillon New Member

    Joined:
    Jun 29, 2011
    Messages:
    10
    Likes Received:
    0
    I installed Windows 7(Enterprise, 64-bit) Service Pack 1 with some other updates, and didn't think of the consequences of installing a service pack with other updates.

    I have tried windows repair with loader errors and restore to an earlier stage.
    These things doesn't work and now I am finally here.

    There was 3-4 "Updates for Windows" and internet explorer 9 with the installation of SP1.
    Also installed 3 hardware updates.

    after restarting the computer I keep getting a black screen, and then a BSOD after 30 sec.
    Tried going into Safe Mode and completing the installation, but after success and a reboot again it gets BSOD.

    PS! This is my work computer(as IT technician) so I need it back without reinstalling :p

    Minidumps following...
    This is 1 of several files, but the files were same size and date, so thought it would be the same content.
    View attachment 062911-42853-01.dmp

    Thanks in advance,
    Akarillon
     
  2. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    Hi Akarillon and Welcome to the Forum.

    STOP 0x00000116: VIDEO_TDR_ERROR
    Usual causes:
    Video driver, overheating, bad video card, ?BIOS, ?Power to card

    Your latest dump file lists nvlddmkm.sys as the probable cause. This is a Graphics Driver.
    Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

    As a Priority:


    • Download the latest nVidia Graphics Drivers.
    • Download and install Driver Sweeper.
    • Boot to Safe Mode
    • Uninstall your current Graphics Driver set up using Driver Sweeper.
    • Reboot to Normal Mode.
    • Install your new Graphics Driver set up.


    Best advice is not to use Windows update or Device Manager to look after your drivers. Its known to "update" your drivers to "older" versions. Go to the Mfr's or your Mobo Mfr's sites first. Use Windows Update as your last option.
    Do not have Windows update set to the Install update automatically (recommended) setting. You can then veto any hardware drivers it wants to install.

    Bugcheck Analysis:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa80080b12e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8800ffe6588, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+156588
    fffff880`0ffe6588 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`03df39c8 fffff880`10b4c000 : 00000000`00000116 fffffa80`080b12e0 fffff880`0ffe6588 00000000`00000000 : nt!KeBugCheckEx
    fffff880`03df39d0 fffff880`10b4bd0a : fffff880`0ffe6588 fffffa80`080b12e0 fffffa80`083dfd50 fffffa80`08e7d410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`03df3a10 fffff880`0fe0ff07 : fffffa80`080b12e0 00000000`00000000 fffffa80`083dfd50 fffffa80`08e7d410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`03df3a40 fffff880`0fe39b75 : 00000000`ffffffff 00000000`00000bc7 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`03df3b20 fffff880`0fe382bb : 00000000`00000102 00000000`00000000 00000000`00000bc7 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`03df3b50 fffff880`0fe0b2c6 : ffffffff`ff676980 fffffa80`08e7d410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
    fffff880`03df3bf0 fffff880`0fe37e7a : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`08473a58 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
    fffff880`03df3d00 fffff800`02d15bc6 : 00000000`07dc4d5d fffffa80`083a4060 fffffa80`065e2890 fffffa80`083a4060 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`03df3d40 fffff800`02a50bc6 : fffff800`02bece80 fffffa80`083a4060 fffff800`02bfac40 fffff880`012242b4 : nt!PspSystemThreadStartup+0x5a
    fffff880`03df3d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+156588
    fffff880`0ffe6588 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  nvlddmkm+156588
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4d83ce46
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner  
    Drivers:
    Code:
    fffff880`00f2e000 fffff880`00f85000   ACPI     ACPI.sys     Tue Jul 14 00:19:34 2009 (4A5BC106)
    fffff880`02c88000 fffff880`02d11000   afd      afd.sys      Mon Apr 25 03:43:58 2011 (4DB4DFEE)
    fffff880`01800000 fffff880`01816000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
    fffff880`00c3a000 fffff880`00c45000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
    fffff880`00e71000 fffff880`00e7a000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
    fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Tue Jul 14 00:19:52 2009 (4A5BC118)
    fffff880`01954000 fffff880`0195b000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
    fffff880`03f37000 fffff880`03f48000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
    fffff960`007d0000 fffff960`007f7000   cdd      cdd.dll      unavailable (00000000)
    fffff880`01921000 fffff880`0194b000   cdrom    cdrom.sys    Tue Jul 14 00:19:54 2009 (4A5BC11A)
    fffff880`00d03000 fffff880`00dc3000   CI       CI.dll       Tue Jul 14 02:32:13 2009 (4A5BE01D)
    fffff880`018b9000 fffff880`018e9000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
    fffff880`00ca5000 fffff880`00d03000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
    fffff880`01142000 fffff880`011b5000   cng      cng.sys      Tue Jul 14 00:49:40 2009 (4A5BC814)
    fffff880`03e7a000 fffff880`03e8a000   CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
    fffff880`041b3000 fffff880`041c1000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
    fffff880`03e96000 fffff880`03f19000   csc      csc.sys      Tue Jul 14 00:24:26 2009 (4A5BC22A)
    fffff880`03f19000 fffff880`03f37000   dfsc     dfsc.sys     Wed Apr 27 03:57:39 2011 (4DB78623)
    fffff880`02c70000 fffff880`02c7f000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
    fffff880`018a3000 fffff880`018b9000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
    fffff880`0418b000 fffff880`041ad000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
    fffff880`041c1000 fffff880`041cd000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
    fffff880`041d8000 fffff880`041eb000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
    fffff880`041cd000 fffff880`041d8000   dump_msahci dump_msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
    fffff880`044bc000 fffff880`044c8000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
    fffff880`10aef000 fffff880`10be3000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 04:22:56 2011 (4D3FA1A0)
    fffff880`0fe00000 fffff880`0fe46000   dxgmms1  dxgmms1.sys  Wed Jan 26 04:22:12 2011 (4D3FA174)
    fffff880`03f6e000 fffff880`03fb7000   e1k62x64 e1k62x64.sys Thu Dec 10 17:37:53 2009 (4B2131F1)
    fffff880`010d0000 fffff880`010e4000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
    fffff880`01084000 fffff880`010d0000   fltmgr   fltmgr.sys   Tue Jul 14 00:19:59 2009 (4A5BC11F)
    fffff880`013e3000 fffff880`013ed000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:19:45 2009 (4A5BC111)
    fffff880`02c68000 fffff880`02c70000   fsvista  fsvista.sys  Wed Jun 23 12:59:23 2010 (4C21F71B)
    fffff880`01869000 fffff880`018a3000   fvevol   fvevol.sys   Sat Sep 26 03:34:26 2009 (4ABD7DB2)
    fffff880`0142b000 fffff880`01475000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
    fffff880`10bf2000 fffff880`10bff000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
    fffff800`02fde000 fffff800`03027000   hal      hal.dll      Tue Jul 14 02:27:36 2009 (4A5BDF08)
    fffff880`03e56000 fffff880`03e7a000   HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
    fffff880`040f2000 fffff880`0414e000   HdAudio  HdAudio.sys  Tue Jul 14 01:06:59 2009 (4A5BCC23)
    fffff880`0fe46000 fffff880`0fe57000   HECIx64  HECIx64.sys  Thu Sep 17 20:54:16 2009 (4AB293E8)
    fffff880`04000000 fffff880`04019000   HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
    fffff880`04019000 fffff880`04021080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
    fffff880`041eb000 fffff880`041f9000   hidusb   hidusb.sys   Tue Jul 14 01:06:22 2009 (4A5BCBFE)
    fffff880`015f2000 fffff880`015fb000   hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
    fffff880`03fe4000 fffff880`03ffa000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
    fffff880`10be3000 fffff880`10bf2000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
    fffff880`044ae000 fffff880`044bc000   kbdhid   kbdhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
    fffff800`00baa000 fffff800`00bb4000   kdcom    kdcom.dll    Sat Feb 05 12:21:45 2011 (4D4D40D9)
    fffff880`0402e000 fffff880`04071000   ks       ks.sys       Thu Mar 04 04:32:25 2010 (4B8F37D9)
    fffff880`013b8000 fffff880`013d2000   ksecdd   ksecdd.sys   Tue Jul 14 00:20:54 2009 (4A5BC156)
    fffff880`01400000 fffff880`0142b000   ksecpkg  ksecpkg.sys  Fri Dec 11 06:03:32 2009 (4B21E0B4)
    fffff880`041ad000 fffff880`041b2200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
    fffff880`0451a000 fffff880`0452f000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
    fffff880`044d6000 fffff880`044f9000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
    fffff880`00c4d000 fffff880`00c91000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
    fffff880`044c8000 fffff880`044d6000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
    fffff880`0fe74000 fffff880`0fe83000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
    fffff880`03fb7000 fffff880`03fc4000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
    fffff880`00dc3000 fffff880`00ddd000   mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
    fffff880`00fed000 fffff880`00ff8000   msahci   msahci.sys   Tue Jul 14 01:01:01 2009 (4A5BCABD)
    fffff880`019b9000 fffff880`019c4000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
    fffff880`00f8e000 fffff880`00f98000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
    fffff880`010e4000 fffff880`01142000   msrpc    msrpc.sys    Tue Jul 14 00:21:32 2009 (4A5BC17C)
    fffff880`02c5d000 fffff880`02c68000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
    fffff880`015e0000 fffff880`015f2000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
    fffff880`01486000 fffff880`01578000   ndis     ndis.sys     Tue Jul 14 00:21:40 2009 (4A5BC184)
    fffff880`03e8a000 fffff880`03e96000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
    fffff880`0183a000 fffff880`01869000   ndiswan  ndiswan.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
    fffff880`040dd000 fffff880`040f2000   NDProxy  NDProxy.SYS  Tue Jul 14 01:10:05 2009 (4A5BCCDD)
    fffff880`02d85000 fffff880`02d94000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
    fffff880`02d11000 fffff880`02d56000   netbt    netbt.sys    Tue Jul 14 00:21:28 2009 (4A5BC178)
    fffff880`01578000 fffff880`015d8000   NETIO    NETIO.SYS    Tue Jul 14 00:21:46 2009 (4A5BC18A)
    fffff880`019c4000 fffff880`019d5000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
    fffff880`02c51000 fffff880`02c5d000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
    fffff800`02a02000 fffff800`02fde000   nt       ntkrnlmp.exe Sat Apr 09 05:14:44 2011 (4D9FDD34)
    fffff880`01216000 fffff880`013b8000   Ntfs     Ntfs.sys     Fri Mar 11 03:39:25 2011 (4D79996D)
    fffff880`0194b000 fffff880`01954000   Null     Null.SYS     Tue Jul 14 00:19:37 2009 (4A5BC109)
    fffff880`10aed000 fffff880`10aee180   nvBridge nvBridge.kmd Fri Mar 18 21:25:53 2011 (4D83CDE1)
    fffff880`0fe90000 fffff880`10aeca00   nvlddmkm nvlddmkm.sys Fri Mar 18 21:27:34 2011 (4D83CE46)
    fffff880`02d5f000 fffff880`02d85000   pacer    pacer.sys    Tue Jul 14 01:09:41 2009 (4A5BCCC5)
    fffff880`00fd8000 fffff880`00fed000   partmgr  partmgr.sys  Tue Jul 14 00:19:58 2009 (4A5BC11E)
    fffff880`00f98000 fffff880`00fcb000   pci      pci.sys      Tue Jul 14 00:19:51 2009 (4A5BC117)
    fffff880`00c2a000 fffff880`00c3a000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
    fffff880`013d2000 fffff880`013e3000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
    fffff880`0414e000 fffff880`0418b000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
    fffff880`00c91000 fffff880`00ca5000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
    fffff880`01816000 fffff880`0183a000   rasl2tp  rasl2tp.sys  Tue Jul 14 01:10:11 2009 (4A5BCCE3)
    fffff880`0104c000 fffff880`01067000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
    fffff880`00ddd000 fffff880`00dfe000   raspptp  raspptp.sys  Tue Jul 14 01:10:18 2009 (4A5BCCEA)
    fffff880`01067000 fffff880`01081000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
    fffff880`02c00000 fffff880`02c51000   rdbss    rdbss.sys    Tue Jul 14 00:24:09 2009 (4A5BC219)
    fffff880`013ed000 fffff880`013f8000   rdpbus   rdpbus.sys   Tue Jul 14 01:17:46 2009 (4A5BCEAA)
    fffff880`0199e000 fffff880`019a7000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
    fffff880`019a7000 fffff880`019b0000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
    fffff880`019b0000 fffff880`019b9000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
    fffff880`011b5000 fffff880`011ef000   rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
    fffff880`0452f000 fffff880`04547000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
    fffff880`02de0000 fffff880`02dfa000   SCDEmu   SCDEmu.SYS   Mon Apr 12 09:52:25 2010 (4BC2DF49)
    fffff880`0fe57000 fffff880`0fe63000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
    fffff880`02d94000 fffff880`02db1000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
    fffff880`015d8000 fffff880`015e0000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
    fffff880`0fe8c000 fffff880`0fe8d480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
    fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Mon Apr 25 03:47:33 2011 (4DB4E0C5)
    fffff880`019f3000 fffff880`01a00000   TDI      TDI.SYS      Tue Jul 14 00:21:18 2009 (4A5BC16E)
    fffff880`019d5000 fffff880`019f3000   tdx      tdx.sys      Tue Jul 14 00:21:15 2009 (4A5BC16B)
    fffff880`02dcc000 fffff880`02de0000   termdd   termdd.sys   Tue Jul 14 01:16:36 2009 (4A5BCE64)
    fffff880`03fd5000 fffff880`03fe4000   tpm      tpm.sys      Tue Jul 14 00:21:48 2009 (4A5BC18C)
    fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`03f48000 fffff880`03f6e000   tunnel   tunnel.sys   Tue Jul 14 01:09:37 2009 (4A5BCCC1)
    fffff880`04071000 fffff880`04083000   umbus    umbus.sys    Tue Jul 14 01:06:56 2009 (4A5BCC20)
    fffff880`04493000 fffff880`044adc00   usbaudio usbaudio.sys Tue Jul 14 01:06:31 2009 (4A5BCC07)
    fffff880`01904000 fffff880`01921000   usbccgp  usbccgp.sys  Fri Mar 25 03:23:03 2011 (4D8C0A97)
    fffff880`04022000 fffff880`04023f00   USBD     USBD.SYS     Fri Mar 25 03:22:51 2011 (4D8C0A8B)
    fffff880`0fe63000 fffff880`0fe74000   usbehci  usbehci.sys  Fri Mar 25 03:22:57 2011 (4D8C0A91)
    fffff880`04083000 fffff880`040dd000   usbhub   usbhub.sys   Fri Mar 25 03:23:22 2011 (4D8C0AAA)
    fffff880`03e00000 fffff880`03e56000   USBPORT  USBPORT.SYS  Fri Mar 25 03:23:03 2011 (4D8C0A97)
    fffff880`018e9000 fffff880`01904000   USBSTOR  USBSTOR.SYS  Fri Mar 11 04:31:17 2011 (4D79A595)
    fffff880`00fcb000 fffff880`00fd8000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
    fffff880`0195b000 fffff880`01969000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
    fffff880`01969000 fffff880`0198e000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
    fffff880`01475000 fffff880`01485000   vmstorfl vmstorfl.sys Tue Jul 14 00:42:54 2009 (4A5BC67E)
    fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Tue Jul 14 00:19:57 2009 (4A5BC11D)
    fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Tue Jul 14 00:20:33 2009 (4A5BC141)
    fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Tue Jul 14 00:20:08 2009 (4A5BC128)
    fffff880`02db1000 fffff880`02dcc000   wanarp   wanarp.sys   Tue Jul 14 01:10:21 2009 (4A5BCCED)
    fffff880`0198e000 fffff880`0199e000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
    fffff880`00e7b000 fffff880`00f1f000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
    fffff880`00f1f000 fffff880`00f2e000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
    fffff880`02d56000 fffff880`02d5f000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
    fffff960`000b0000 fffff960`003c2000   win32k   win32k.sys   unavailable (00000000)
    fffff880`0fe83000 fffff880`0fe8c000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:31:02 2009 (4A5BC3B6)
    fffff880`00f85000 fffff880`00f8e000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
    fffff880`044f9000 fffff880`0451a000   WudfPf   WudfPf.sys   Tue Jul 14 01:05:37 2009 (4A5BCBD1)
    
    Unloaded modules:
    fffff880`018e9000 fffff880`018f7000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`018f7000 fffff880`01903000   dump_pciidex
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`01903000 fffff880`0190e000   dump_msahci.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000B000
    fffff880`0190e000 fffff880`01921000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    fffff880`03fb7000 fffff880`03fd5000   i8042prt.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0001E000  
    Let us know how it goes.
     
  3. Akarillon

    Akarillon New Member

    Joined:
    Jun 29, 2011
    Messages:
    10
    Likes Received:
    0
    Tried to install the Driver Sweeper 3.1.0, but it wont work properly.
    It just pops up with a message saying it has stopped working properly.

    Dont work in 64 bits?
    Or maybe not in safemode?

    EDIT: going home for today, will be back tomorrow 08.00 GMT+1 (if needed xD)
     
  4. Akarillon

    Akarillon New Member

    Joined:
    Jun 29, 2011
    Messages:
    10
    Likes Received:
    0
    EDIT: got placed incorrectly.
    please delete.
     
  5. Akarillon

    Akarillon New Member

    Joined:
    Jun 29, 2011
    Messages:
    10
    Likes Received:
    0
    I could try to use the device manager(as you do not recommend) to uninstall the driver..
    Cause if theres a problem with the Driver Sweeper I think that would be the best solution.
     
  6. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    I've installed Driver sweeper 3.1 on my 64bit and works OK. Did you try to install it in normal or safe mode?

    There may also be restrictions in place put there by "the administrator/IT dept." if it's your work computer.
     
  7. Akarillon

    Akarillon New Member

    Joined:
    Jun 29, 2011
    Messages:
    10
    Likes Received:
    0
    Installed it in safe mode, think thats the problem.

    I fixed the problem.
    Used device manager to uninstall the graphics driver and then restarted in normal and installed the new drivers you suggested :)

    Thank you for all your help ^^

    And I am the IT department, so I should know if there was any restrictions :p

    btw, how do you get the information from a minidump file?
    Really helpful to know!
     
    #7 Akarillon, Jun 30, 2011
    Last edited: Jun 30, 2011
  8. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    ROFLMAO !!! :ahaha:

    If you mean which tools to use, then you need the WinDebug Tools. Best and easiest tutorial to understand the installation can be found here. There are other tools about, like Blue Screen View and WhoCrashed that will give basic information.

    Then its just a matter of watching others and opening the dmp files to see what (and why!!) they've mentioned things.
    Build up a little sheet of "canned speeches" if you're a one fingered typist, like me, to save time. Another list of "naughty drivers" that usually cause problems, and the cure, and bobs yer uncle!

    There's a list of stop error codes here which gives an idea of what created the crash.
     

Share This Page

Loading...