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I'm attempting to purchase a new (used, refurbished) Z440 with Windows 10. The first one came with the wrong hardware configuration but while checking it out I noticed a large number of device/driver error in the system devices section of Device Manager. and Problem devices section of the system summary. Since it had to be returned because it wasn't exactly what I had ordered, I didn't worry about this too much.
When the replacement Z440 arrived, it appeared to have the same device/driver issue. For example when I look at Problem Devices in the System Summery I see things like this (there were dozens more than I'm showing)
Sometimes the device is named, sometimes not. For example Microsoft PS/2 mouse and Standard PS/2 Keyboard are both listed above as not having the driver installed. I don't know if they were present when Windows 10 was load on the system but I suspect they were not.
However, when I plugged in a PS/2 mouse and keyboard and rebooting the PC, they worked fine, and those two entries went away, as shown below
So I'm not sure what is going on. It looks like, at the time when windows was installed, it looked for dozens of devices, and when it couldn't find them it issued an error message that the driver for them hadn't been installed. If they had been there, presumably the error message would not have been created?
I'm not sure why, if a device didn't exist, Windows would have issued a message that its driver was not installed and why the non-existent device would be in the problem devices list. Is this just Windows being its usual confusing self?
Bottom line is whether these messages (and the dozens of others like them) require me to take any action. I have no idea what devices Windows was trying to install drivers for. If the only reason for the messages is that the devices were not installed when Windows 10 was installed, then I guess there is no issue?
If I do need to fix the "issue", how do I do that. Simply remove all the devices from the device manager "system devices" showing this problem?
I've seen similar questions where the advice was to reinstall the drivers for the intel chipset on the motherboad, but (a) I don't know how to do that ,(b) it seems a bit extreme(?) , (c) I don't want to make things worse and (d) why does this problem appear in the first place? I don't understand what's going on.
When the replacement Z440 arrived, it appeared to have the same device/driver issue. For example when I look at Problem Devices in the System Summery I see things like this (there were dozens more than I'm showing)
Base System Device PCI\VEN_8086&DEV_6FB8&SUBSYS_00000000&REV_01\3&103A9D54&0&BC The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_6F60&SUBSYS_6F608086&REV_01\3&103A9D54&0&94 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_6FFB&SUBSYS_6FFB8086&REV_01\3&103A9D54&0&7B The drivers for this device are not installed.
Microsoft PS/2 Mouse ACPI\PNP0F03\4&1AC3CA7F&0 This device is not present, is not working properly, or does not have all its drivers installed.
PCI Device PCI\VEN_8086&DEV_8D7C&SUBSYS_212B103C&REV_05\3&11583659&0&88 The drivers for this device are not installed.
PCI Serial Port PCI\VEN_8086&DEV_8D3D&SUBSYS_212B103C&REV_05\3&11583659&0&B3 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F37&SUBSYS_6F378086&REV_01\3&103A9D54&0&5A The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F7D&SUBSYS_6F7D8086&REV_01\3&103A9D54&0&86 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F30&SUBSYS_6F308086&REV_01\3&103A9D54&0&91 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F34&SUBSYS_6F348086&REV_01\3&103A9D54&0&81 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F36&SUBSYS_6F368086&REV_01\3&103A9D54&0&59 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F38&SUBSYS_6F388086&REV_01\3&103A9D54&0&95 The drivers for this device are not installed.
SM Bus Controller PCI\VEN_8086&DEV_8D22&SUBSYS_212B103C&REV_05\3&11583659&0&FB The drivers for this device are not installed.
Standard PS/2 Keyboard ACPI\PNP0303\4&1AC3CA7F&0 This device is not present, is not working properly, or does not have all its drivers installed.
System Interrupt Controller PCI\VEN_8086&DEV_6F2C&SUBSYS_00008086&REV_01\3&11583659&0&2C The drivers for this device are not installed.
Sometimes the device is named, sometimes not. For example Microsoft PS/2 mouse and Standard PS/2 Keyboard are both listed above as not having the driver installed. I don't know if they were present when Windows 10 was load on the system but I suspect they were not.
However, when I plugged in a PS/2 mouse and keyboard and rebooting the PC, they worked fine, and those two entries went away, as shown below
Base System Device PCI\VEN_8086&DEV_6FB8&SUBSYS_00000000&REV_01\3&103A9D54&0&BC The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_6F60&SUBSYS_6F608086&REV_01\3&103A9D54&0&94 The drivers for this device are not installed.
Base System Device PCI\VEN_8086&DEV_6FFB&SUBSYS_6FFB8086&REV_01\3&103A9D54&0&7B The drivers for this device are not installed.
PCI Device PCI\VEN_8086&DEV_8D7C&SUBSYS_212B103C&REV_05\3&11583659&0&88 The drivers for this device are not installed.
PCI Serial Port PCI\VEN_8086&DEV_8D3D&SUBSYS_212B103C&REV_05\3&11583659&0&B3 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F37&SUBSYS_6F378086&REV_01\3&103A9D54&0&5A The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F7D&SUBSYS_6F7D8086&REV_01\3&103A9D54&0&86 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F30&SUBSYS_6F308086&REV_01\3&103A9D54&0&91 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F34&SUBSYS_6F348086&REV_01\3&103A9D54&0&81 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F36&SUBSYS_6F368086&REV_01\3&103A9D54&0&59 The drivers for this device are not installed.
Performance Counters PCI\VEN_8086&DEV_6F38&SUBSYS_6F388086&REV_01\3&103A9D54&0&95 The drivers for this device are not installed.
SM Bus Controller PCI\VEN_8086&DEV_8D22&SUBSYS_212B103C&REV_05\3&11583659&0&FB The drivers for this device are not installed.
System Interrupt Controller PCI\VEN_8086&DEV_6F2C&SUBSYS_00008086&REV_01\3&11583659&0&2C The drivers for this device are not installed.
So I'm not sure what is going on. It looks like, at the time when windows was installed, it looked for dozens of devices, and when it couldn't find them it issued an error message that the driver for them hadn't been installed. If they had been there, presumably the error message would not have been created?
I'm not sure why, if a device didn't exist, Windows would have issued a message that its driver was not installed and why the non-existent device would be in the problem devices list. Is this just Windows being its usual confusing self?
Bottom line is whether these messages (and the dozens of others like them) require me to take any action. I have no idea what devices Windows was trying to install drivers for. If the only reason for the messages is that the devices were not installed when Windows 10 was installed, then I guess there is no issue?
If I do need to fix the "issue", how do I do that. Simply remove all the devices from the device manager "system devices" showing this problem?
I've seen similar questions where the advice was to reinstall the drivers for the intel chipset on the motherboad, but (a) I don't know how to do that ,(b) it seems a bit extreme(?) , (c) I don't want to make things worse and (d) why does this problem appear in the first place? I don't understand what's going on.