*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80080b12e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800ffe6588, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:
------------------
FAULTING_IP:
nvlddmkm+156588
fffff880`0ffe6588 4883ec28 sub rsp,28h
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`03df39c8 fffff880`10b4c000 : 00000000`00000116 fffffa80`080b12e0 fffff880`0ffe6588 00000000`00000000 : nt!KeBugCheckEx
fffff880`03df39d0 fffff880`10b4bd0a : fffff880`0ffe6588 fffffa80`080b12e0 fffffa80`083dfd50 fffffa80`08e7d410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`03df3a10 fffff880`0fe0ff07 : fffffa80`080b12e0 00000000`00000000 fffffa80`083dfd50 fffffa80`08e7d410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`03df3a40 fffff880`0fe39b75 : 00000000`ffffffff 00000000`00000bc7 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`03df3b20 fffff880`0fe382bb : 00000000`00000102 00000000`00000000 00000000`00000bc7 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`03df3b50 fffff880`0fe0b2c6 : ffffffff`ff676980 fffffa80`08e7d410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`03df3bf0 fffff880`0fe37e7a : 00000000`00000000 00000000`0000000f 00000000`00000080 fffffa80`08473a58 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`03df3d00 fffff800`02d15bc6 : 00000000`07dc4d5d fffffa80`083a4060 fffffa80`065e2890 fffffa80`083a4060 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`03df3d40 fffff800`02a50bc6 : fffff800`02bece80 fffffa80`083a4060 fffff800`02bfac40 fffff880`012242b4 : nt!PspSystemThreadStartup+0x5a
fffff880`03df3d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_IP:
nvlddmkm+156588
fffff880`0ffe6588 4883ec28 sub rsp,28h
SYMBOL_NAME: nvlddmkm+156588
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d83ce46
FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys
Followup: MachineOwner
fffff880`00f2e000 fffff880`00f85000 ACPI ACPI.sys Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`02c88000 fffff880`02d11000 afd afd.sys Mon Apr 25 03:43:58 2011 (4DB4DFEE)
fffff880`01800000 fffff880`01816000 AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`00c3a000 fffff880`00c45000 amdxata amdxata.sys Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`00e71000 fffff880`00e7a000 atapi atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000 ataport ataport.SYS Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`01954000 fffff880`0195b000 Beep Beep.SYS Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`03f37000 fffff880`03f48000 blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff960`007d0000 fffff960`007f7000 cdd cdd.dll unavailable (00000000)
fffff880`01921000 fffff880`0194b000 cdrom cdrom.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00d03000 fffff880`00dc3000 CI CI.dll Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`018b9000 fffff880`018e9000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00ca5000 fffff880`00d03000 CLFS CLFS.SYS Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01142000 fffff880`011b5000 cng cng.sys Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`03e7a000 fffff880`03e8a000 CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`041b3000 fffff880`041c1000 crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`03e96000 fffff880`03f19000 csc csc.sys Tue Jul 14 00:24:26 2009 (4A5BC22A)
fffff880`03f19000 fffff880`03f37000 dfsc dfsc.sys Wed Apr 27 03:57:39 2011 (4DB78623)
fffff880`02c70000 fffff880`02c7f000 discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`018a3000 fffff880`018b9000 disk disk.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`0418b000 fffff880`041ad000 drmk drmk.sys Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`041c1000 fffff880`041cd000 dump_dumpata dump_dumpata.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`041d8000 fffff880`041eb000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`041cd000 fffff880`041d8000 dump_msahci dump_msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`044bc000 fffff880`044c8000 Dxapi Dxapi.sys Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`10aef000 fffff880`10be3000 dxgkrnl dxgkrnl.sys Wed Jan 26 04:22:56 2011 (4D3FA1A0)
fffff880`0fe00000 fffff880`0fe46000 dxgmms1 dxgmms1.sys Wed Jan 26 04:22:12 2011 (4D3FA174)
fffff880`03f6e000 fffff880`03fb7000 e1k62x64 e1k62x64.sys Thu Dec 10 17:37:53 2009 (4B2131F1)
fffff880`010d0000 fffff880`010e4000 fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`01084000 fffff880`010d0000 fltmgr fltmgr.sys Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`013e3000 fffff880`013ed000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`02c68000 fffff880`02c70000 fsvista fsvista.sys Wed Jun 23 12:59:23 2010 (4C21F71B)
fffff880`01869000 fffff880`018a3000 fvevol fvevol.sys Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`0142b000 fffff880`01475000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff880`10bf2000 fffff880`10bff000 GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff800`02fde000 fffff800`03027000 hal hal.dll Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`03e56000 fffff880`03e7a000 HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`040f2000 fffff880`0414e000 HdAudio HdAudio.sys Tue Jul 14 01:06:59 2009 (4A5BCC23)
fffff880`0fe46000 fffff880`0fe57000 HECIx64 HECIx64.sys Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`04000000 fffff880`04019000 HIDCLASS HIDCLASS.SYS Tue Jul 14 01:06:21 2009 (4A5BCBFD)
fffff880`04019000 fffff880`04021080 HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`041eb000 fffff880`041f9000 hidusb hidusb.sys Tue Jul 14 01:06:22 2009 (4A5BCBFE)
fffff880`015f2000 fffff880`015fb000 hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`03fe4000 fffff880`03ffa000 intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`10be3000 fffff880`10bf2000 kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`044ae000 fffff880`044bc000 kbdhid kbdhid.sys Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff800`00baa000 fffff800`00bb4000 kdcom kdcom.dll Sat Feb 05 12:21:45 2011 (4D4D40D9)
fffff880`0402e000 fffff880`04071000 ks ks.sys Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`013b8000 fffff880`013d2000 ksecdd ksecdd.sys Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01400000 fffff880`0142b000 ksecpkg ksecpkg.sys Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`041ad000 fffff880`041b2200 ksthunk ksthunk.sys Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`0451a000 fffff880`0452f000 lltdio lltdio.sys Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`044d6000 fffff880`044f9000 luafv luafv.sys Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`00c4d000 fffff880`00c91000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`044c8000 fffff880`044d6000 monitor monitor.sys Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`0fe74000 fffff880`0fe83000 mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`03fb7000 fffff880`03fc4000 mouhid mouhid.sys Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`00dc3000 fffff880`00ddd000 mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00fed000 fffff880`00ff8000 msahci msahci.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`019b9000 fffff880`019c4000 Msfs Msfs.SYS Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00f8e000 fffff880`00f98000 msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`010e4000 fffff880`01142000 msrpc msrpc.sys Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`02c5d000 fffff880`02c68000 mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`015e0000 fffff880`015f2000 mup mup.sys Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`01486000 fffff880`01578000 ndis ndis.sys Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03e8a000 fffff880`03e96000 ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`0183a000 fffff880`01869000 ndiswan ndiswan.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`040dd000 fffff880`040f2000 NDProxy NDProxy.SYS Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02d85000 fffff880`02d94000 netbios netbios.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02d11000 fffff880`02d56000 netbt netbt.sys Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`01578000 fffff880`015d8000 NETIO NETIO.SYS Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`019c4000 fffff880`019d5000 Npfs Npfs.SYS Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02c51000 fffff880`02c5d000 nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02a02000 fffff800`02fde000 nt ntkrnlmp.exe Sat Apr 09 05:14:44 2011 (4D9FDD34)
fffff880`01216000 fffff880`013b8000 Ntfs Ntfs.sys Fri Mar 11 03:39:25 2011 (4D79996D)
fffff880`0194b000 fffff880`01954000 Null Null.SYS Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`10aed000 fffff880`10aee180 nvBridge nvBridge.kmd Fri Mar 18 21:25:53 2011 (4D83CDE1)
fffff880`0fe90000 fffff880`10aeca00 nvlddmkm nvlddmkm.sys Fri Mar 18 21:27:34 2011 (4D83CE46)
fffff880`02d5f000 fffff880`02d85000 pacer pacer.sys Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00fd8000 fffff880`00fed000 partmgr partmgr.sys Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00f98000 fffff880`00fcb000 pci pci.sys Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`00c2a000 fffff880`00c3a000 PCIIDEX PCIIDEX.SYS Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`013d2000 fffff880`013e3000 pcw pcw.sys Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`0414e000 fffff880`0418b000 portcls portcls.sys Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00c91000 fffff880`00ca5000 PSHED PSHED.dll Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`01816000 fffff880`0183a000 rasl2tp rasl2tp.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`0104c000 fffff880`01067000 raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`00ddd000 fffff880`00dfe000 raspptp raspptp.sys Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`01067000 fffff880`01081000 rassstp rassstp.sys Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02c00000 fffff880`02c51000 rdbss rdbss.sys Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`013ed000 fffff880`013f8000 rdpbus rdpbus.sys Tue Jul 14 01:17:46 2009 (4A5BCEAA)
fffff880`0199e000 fffff880`019a7000 RDPCDD RDPCDD.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`019a7000 fffff880`019b0000 rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`019b0000 fffff880`019b9000 rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`011b5000 fffff880`011ef000 rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`0452f000 fffff880`04547000 rspndr rspndr.sys Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`02de0000 fffff880`02dfa000 SCDEmu SCDEmu.SYS Mon Apr 12 09:52:25 2010 (4BC2DF49)
fffff880`0fe57000 fffff880`0fe63000 serenum serenum.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`02d94000 fffff880`02db1000 serial serial.sys Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`015d8000 fffff880`015e0000 spldr spldr.sys Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`0fe8c000 fffff880`0fe8d480 swenum swenum.sys Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`01601000 fffff880`017fe000 tcpip tcpip.sys Mon Apr 25 03:47:33 2011 (4DB4E0C5)
fffff880`019f3000 fffff880`01a00000 TDI TDI.SYS Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`019d5000 fffff880`019f3000 tdx tdx.sys Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02dcc000 fffff880`02de0000 termdd termdd.sys Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff880`03fd5000 fffff880`03fe4000 tpm tpm.sys Tue Jul 14 00:21:48 2009 (4A5BC18C)
fffff960`005b0000 fffff960`005ba000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`03f48000 fffff880`03f6e000 tunnel tunnel.sys Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`04071000 fffff880`04083000 umbus umbus.sys Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`04493000 fffff880`044adc00 usbaudio usbaudio.sys Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`01904000 fffff880`01921000 usbccgp usbccgp.sys Fri Mar 25 03:23:03 2011 (4D8C0A97)
fffff880`04022000 fffff880`04023f00 USBD USBD.SYS Fri Mar 25 03:22:51 2011 (4D8C0A8B)
fffff880`0fe63000 fffff880`0fe74000 usbehci usbehci.sys Fri Mar 25 03:22:57 2011 (4D8C0A91)
fffff880`04083000 fffff880`040dd000 usbhub usbhub.sys Fri Mar 25 03:23:22 2011 (4D8C0AAA)
fffff880`03e00000 fffff880`03e56000 USBPORT USBPORT.SYS Fri Mar 25 03:23:03 2011 (4D8C0A97)
fffff880`018e9000 fffff880`01904000 USBSTOR USBSTOR.SYS Fri Mar 11 04:31:17 2011 (4D79A595)
fffff880`00fcb000 fffff880`00fd8000 vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`0195b000 fffff880`01969000 vga vga.sys Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`01969000 fffff880`0198e000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`01475000 fffff880`01485000 vmstorfl vmstorfl.sys Tue Jul 14 00:42:54 2009 (4A5BC67E)
fffff880`00e00000 fffff880`00e15000 volmgr volmgr.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00e15000 fffff880`00e71000 volmgrx volmgrx.sys Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01000000 fffff880`0104c000 volsnap volsnap.sys Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`02db1000 fffff880`02dcc000 wanarp wanarp.sys Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`0198e000 fffff880`0199e000 watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e7b000 fffff880`00f1f000 Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f1f000 fffff880`00f2e000 WDFLDR WDFLDR.SYS Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02d56000 fffff880`02d5f000 wfplwf wfplwf.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003c2000 win32k win32k.sys unavailable (00000000)
fffff880`0fe83000 fffff880`0fe8c000 wmiacpi wmiacpi.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00f85000 fffff880`00f8e000 WMILIB WMILIB.SYS Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`044f9000 fffff880`0451a000 WudfPf WudfPf.sys Tue Jul 14 01:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`018e9000 fffff880`018f7000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`018f7000 fffff880`01903000 dump_pciidex
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000C000
fffff880`01903000 fffff880`0190e000 dump_msahci.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
fffff880`0190e000 fffff880`01921000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000
fffff880`03fb7000 fffff880`03fd5000 i8042prt.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0001E000
ROFLMAO !!!And I am the IT department, so I should know if there was any restrictions
If you mean which tools to use, then you need the WinDebug Tools. Best and easiest tutorial to understand the installation can be found here. There are other tools about, like Blue Screen View and WhoCrashed that will give basic information.btw, how do you get the information from a minidump file?
Really helpful to know!