When attaching dmp files, PLEASE put them all in a zipped folder.
Hi Michael and Welcome to The Forum.
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory.
Your latest dump file lists
Memory_Corruption as the probable cause which usually indicates out of date Drivers, incorrectly configured Memory Timings, mismatched Memory
or Bad Memory.
Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes. Random stop codes can often indicate hardware issues.
As a Priority: Make sure your system is fully updated
including SP1. Please see:
How to ask for help with a BSOD problem Following
Method 2:Download and run the
SF Diagnostics Tool. Right click the SF Diag tool and
select Run as Administrator before running. When the reports have been created,
zip them up and attach to a post.
Download and run
CPU-Z. Take screenshots
**/snips of the
Mainboard tab,
Memory tab and
all the
slot #'s under the
SPD tab.
Go to
Post Reply, click on the
Go Advanced button and attach the screenshots
**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar.
Do not zip them up.
**If screenshots, please crop.
To pack dump files:
Go to your C:\Windows\Minidump folder.
Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.
Drivers that pre-date Windows 7. Update: DKbFltr.sys Thu Mar 26 03:15:42 2009 Link Removed - Invalid URL CAX_CNXT.sys Fri Feb 13 21:19:32 2009
CAX_DPV.sys Fri Feb 13 21:24:50 2009
CAXHWAZL.sys Fri Feb 13 21:20:54 2009 Link Removed due to 404 Error NTIDrvr.sys Wed Mar 25 03:09:39 2009 NTI CD-ROM Filter Driver
OEM UBHelper.sys Mon Apr 27 09:48:19 2009 NTI CD & DVD-Maker
OEM Drivers with Updates: HECIx64.sys Thu Sep 17 20:54:16 2009 Intel Management Engine Interface k57nd60a.sys Thu Aug 06 12:44:32 2009 Broadcom Ethernet NIC. RTKVHD64.sys Tue Oct 20 10:55:09 2009 Realtek HD Audio R2.66 Bugcheck Analysis: Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c000001d, fffff80002250a96, fffff88014ecde80, 0}
Probably caused by : memory_corruption ( nt!MiInitializeTransitionPfn+be )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff80002250a96, Address of the instruction which caused the bugcheck
Arg3: fffff88014ecde80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
FAULTING_IP:
nt!MiInitializeTransitionPfn+be
fffff800`02250a96 24fa and al,0FAh
CONTEXT: fffff88014ecde80 -- (.cxr 0xfffff88014ecde80)
rax=fffff8a0005fee45 rbx=000000000012ef68 rcx=020000000012ef68
rdx=fffff8a0005fee08 rsi=0000000fffffffff rdi=0000058000000000
rip=fffff80002250a96 rsp=fffff88014ece850 rbp=0000000000000000
r8=000fffffffffffff r9=0000000000000000 r10=fffffa800369fa50
r11=0000000000123537 r12=0000000000000000 r13=0000000000123537
r14=fffff8a0005fee08 r15=fffffa800369fa50
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
nt!MiInitializeTransitionPfn+0xbe:
fffff800`02250a96 24fa and al,0FAh
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: lsass.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002250a96
STACK_TEXT:
fffff880`14ece850 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiInitializeTransitionPfn+0xbe
FOLLOWUP_IP:
nt!MiInitializeTransitionPfn+be
fffff800`02250a96 24fa and al,0FAh
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!MiInitializeTransitionPfn+be
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aa44
STACK_COMMAND: .cxr 0xfffff88014ecde80 ; kb
IMAGE_NAME: memory_corruption
FAILURE_BUCKET_ID: X64_0x3B_nt!MiInitializeTransitionPfn+be
BUCKET_ID: X64_0x3B_nt!MiInitializeTransitionPfn+be
Drivers: Code:
fffff880`00f9b000 fffff880`00ff2000 ACPI ACPI.sys Tue Jul 14 00:19:34 2009 (4A5BC106)
fffff880`02c72000 fffff880`02cfb000 afd afd.sys Mon Apr 25 03:43:58 2011 (4DB4DFEE)
fffff880`03b71000 fffff880`03b87000 AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`011a8000 fffff880`011b3000 amdxata amdxata.sys Tue May 19 18:56:59 2009 (4A12F2EB)
fffff880`01175000 fffff880`0117e000 atapi atapi.sys Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0117e000 fffff880`011a8000 ataport ataport.SYS Tue Jul 14 00:19:52 2009 (4A5BC118)
fffff880`03c50000 fffff880`03dcf000 athrx athrx.sys Fri Nov 06 20:56:02 2009 (4AF48D62)
fffff880`00da0000 fffff880`00dac000 BATTC BATTC.SYS Tue Jul 14 00:31:01 2009 (4A5BC3B5)
fffff880`029e4000 fffff880`029eb000 Beep Beep.SYS Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`01450000 fffff880`01461000 blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`04809000 fffff880`048d4000 CAX_CNXT CAX_CNXT.sys Fri Feb 13 21:19:32 2009 (4995E3E4)
fffff880`0465d000 fffff880`047d1000 CAX_DPV CAX_DPV.sys Fri Feb 13 21:24:50 2009 (4995E522)
fffff880`04131000 fffff880`04183000 CAXHWAZL CAXHWAZL.sys Fri Feb 13 21:20:54 2009 (4995E436)
fffff960`007a0000 fffff960`007c7000 cdd cdd.dll unavailable (00000000)
fffff880`029b1000 fffff880`029db000 cdrom cdrom.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00edb000 fffff880`00f9b000 CI CI.dll Tue Jul 14 02:32:13 2009 (4A5BE01D)
fffff880`013cd000 fffff880`013fd000 CLASSPNP CLASSPNP.SYS Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00cfa000 fffff880`00d58000 CLFS CLFS.SYS Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`03ddc000 fffff880`03de0500 CmBatt CmBatt.sys Tue Jul 14 00:31:03 2009 (4A5BC3B7)
fffff880`014e5000 fffff880`01558000 cng cng.sys Tue Jul 14 00:49:40 2009 (4A5BC814)
fffff880`00eca000 fffff880`00ed3000 compbatt compbatt.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`03b61000 fffff880`03b71000 CompositeBus CompositeBus.sys Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`0496f000 fffff880`0497d000 crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`02dd2000 fffff880`02df0000 dfsc dfsc.sys Wed Apr 27 03:57:39 2011 (4DB78623)
fffff880`02dc3000 fffff880`02dd2000 discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`0143a000 fffff880`01450000 disk disk.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`03c00000 fffff880`03c0c000 DKbFltr DKbFltr.sys Thu Mar 26 03:15:42 2009 (49CAF35E)
fffff880`0410f000 fffff880`04131000 drmk drmk.sys Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`0497d000 fffff880`04990000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`02879000 fffff880`02995000 dump_iaStor dump_iaStor.sys Tue Oct 13 19:15:56 2009 (4AD4C3DC)
fffff880`04990000 fffff880`0499c000 Dxapi Dxapi.sys Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`038e2000 fffff880`039d6000 dxgkrnl dxgkrnl.sys Fri Oct 02 02:00:14 2009 (4AC5509E)
fffff880`03800000 fffff880`03846000 dxgmms1 dxgmms1.sys Tue Jul 14 00:38:32 2009 (4A5BC578)
fffff880`01000000 fffff880`01014000 fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`011b3000 fffff880`011ff000 fltmgr fltmgr.sys Tue Jul 14 00:19:59 2009 (4A5BC11F)
fffff880`01569000 fffff880`01573000 Fs_Rec Fs_Rec.sys Tue Jul 14 00:19:45 2009 (4A5BC111)
fffff880`01400000 fffff880`0143a000 fvevol fvevol.sys Sat Sep 26 03:34:26 2009 (4ABD7DB2)
fffff880`0162b000 fffff880`01675000 fwpkclnt fwpkclnt.sys Tue Jul 14 00:21:08 2009 (4A5BC164)
fffff800`027e3000 fffff800`0282c000 hal hal.dll Tue Jul 14 02:27:36 2009 (4A5BDF08)
fffff880`038be000 fffff880`038e2000 HDAudBus HDAudBus.sys Tue Jul 14 01:06:13 2009 (4A5BCBF5)
fffff880`03846000 fffff880`03857000 HECIx64 HECIx64.sys Thu Sep 17 20:54:16 2009 (4AB293E8)
fffff880`0168f000 fffff880`01698000 hwpolicy hwpolicy.sys Tue Jul 14 00:19:22 2009 (4A5BC0FA)
fffff880`03de1000 fffff880`03dff000 i8042prt i8042prt.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01059000 fffff880`01175000 iaStor iaStor.sys Tue Oct 13 19:15:56 2009 (4AD4C3DC)
fffff880`03047000 fffff880`037b1f80 igdkmd64 igdkmd64.sys Sun Nov 22 00:31:12 2009 (4B088650)
fffff880`03b25000 fffff880`03b4a180 Impcd Impcd.sys Mon Oct 26 20:39:41 2009 (4AE6090D)
fffff880`048e3000 fffff880`04924000 IntcDAud IntcDAud.sys Fri Oct 30 14:56:33 2009 (4AEAFEA1)
fffff880`03b4b000 fffff880`03b61000 intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`03a83000 fffff880`03ad4000 k57nd60a k57nd60a.sys Thu Aug 06 12:44:32 2009 (4A7AC220)
fffff880`03c0c000 fffff880`03c1b000 kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff800`00ba6000 fffff800`00bb0000 kdcom kdcom.dll Sat Feb 05 12:21:45 2011 (4D4D40D9)
fffff880`037b2000 fffff880`037f5000 ks ks.sys Thu Mar 04 04:32:25 2010 (4B8F37D9)
fffff880`014cb000 fffff880`014e5000 ksecdd ksecdd.sys Tue Jul 14 00:20:54 2009 (4A5BC156)
fffff880`01600000 fffff880`0162b000 ksecpkg ksecpkg.sys Fri Dec 11 06:03:32 2009 (4B21E0B4)
fffff880`04400000 fffff880`04405200 ksthunk ksthunk.sys Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`00ca2000 fffff880`00ce6000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 02:29:10 2009 (4A5BDF66)
fffff880`048d4000 fffff880`048e3000 modem modem.sys Tue Jul 14 01:10:48 2009 (4A5BCD08)
fffff880`0499c000 fffff880`049aa000 monitor monitor.sys Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`03c1d000 fffff880`03c2c000 mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`00c5c000 fffff880`00c76000 mountmgr mountmgr.sys Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02850000 fffff880`0285b000 Msfs Msfs.SYS Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00eb3000 fffff880`00ebd000 msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`0146d000 fffff880`014cb000 msrpc msrpc.sys Tue Jul 14 00:21:32 2009 (4A5BC17C)
fffff880`02c5d000 fffff880`02c68000 mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`0167d000 fffff880`0168f000 mup mup.sys Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`016ad000 fffff880`0179f000 ndis ndis.sys Tue Jul 14 00:21:40 2009 (4A5BC184)
fffff880`03bab000 fffff880`03bb7000 ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`03bb7000 fffff880`03be6000 ndiswan ndiswan.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`040bd000 fffff880`040d2000 NDProxy NDProxy.SYS Tue Jul 14 01:10:05 2009 (4A5BCCDD)
fffff880`02d85000 fffff880`02d94000 netbios netbios.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`02cfb000 fffff880`02d40000 netbt netbt.sys Tue Jul 14 00:21:28 2009 (4A5BC178)
fffff880`0179f000 fffff880`017ff000 NETIO NETIO.SYS Tue Jul 14 00:21:46 2009 (4A5BC18A)
fffff880`0285b000 fffff880`0286c000 Npfs Npfs.SYS Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`02c51000 fffff880`02c5d000 nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff800`02207000 fffff800`027e3000 nt ntkrnlmp.exe Thu Jun 23 03:51:48 2011 (4E02AA44)
fffff880`0122b000 fffff880`013cd000 Ntfs Ntfs.sys Fri Mar 11 03:39:25 2011 (4D79996D)
fffff880`03c34000 fffff880`03c3c000 NTIDrvr NTIDrvr.sys Wed Mar 25 03:09:39 2009 (49C9A073)
fffff880`029db000 fffff880`029e4000 Null Null.SYS Tue Jul 14 00:19:37 2009 (4A5BC109)
fffff880`02d49000 fffff880`02d6f000 pacer pacer.sys Tue Jul 14 01:09:41 2009 (4A5BCCC5)
fffff880`00d8b000 fffff880`00da0000 partmgr partmgr.sys Tue Jul 14 00:19:58 2009 (4A5BC11E)
fffff880`00d58000 fffff880`00d8b000 pci pci.sys Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`01558000 fffff880`01569000 pcw pcw.sys Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`040d2000 fffff880`0410f000 portcls portcls.sys Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`00ce6000 fffff880`00cfa000 PSHED PSHED.dll Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`01014000 fffff880`0101fe00 PxHlpa64 PxHlpa64.sys Wed Jun 24 00:16:35 2009 (4A416253)
fffff880`03b87000 fffff880`03bab000 rasl2tp rasl2tp.sys Tue Jul 14 01:10:11 2009 (4A5BCCE3)
fffff880`03a00000 fffff880`03a1b000 raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`03a1b000 fffff880`03a3c000 raspptp raspptp.sys Tue Jul 14 01:10:18 2009 (4A5BCCEA)
fffff880`03a3c000 fffff880`03a56000 rassstp rassstp.sys Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`02c00000 fffff880`02c51000 rdbss rdbss.sys Tue Jul 14 00:24:09 2009 (4A5BC219)
fffff880`02835000 fffff880`0283e000 RDPCDD RDPCDD.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`0283e000 fffff880`02847000 rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`02847000 fffff880`02850000 rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`015bf000 fffff880`015f9000 rdyboost rdyboost.sys Tue Jul 14 00:34:34 2009 (4A5BC48A)
fffff880`04414000 fffff880`045fdc80 RTKVHD64 RTKVHD64.sys Tue Oct 20 10:55:09 2009 (4ADD88FD)
fffff880`01675000 fffff880`0167d000 spldr spldr.sys Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`03c45000 fffff880`03c46480 swenum swenum.sys Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`03ad4000 fffff880`03b25000 SynTP SynTP.sys Fri Oct 23 02:20:19 2009 (4AE104D3)
fffff880`01801000 fffff880`019fe000 tcpip tcpip.sys Mon Apr 25 03:47:33 2011 (4DB4E0C5)
fffff880`0286c000 fffff880`02879000 TDI TDI.SYS Tue Jul 14 00:21:18 2009 (4A5BC16E)
fffff880`01200000 fffff880`0121e000 tdx tdx.sys Tue Jul 14 00:21:15 2009 (4A5BC16B)
fffff880`02daf000 fffff880`02dc3000 termdd termdd.sys Tue Jul 14 01:16:36 2009 (4A5BCE64)
fffff960`005e0000 fffff960`005ea000 TSDDD TSDDD.dll Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`01020000 fffff880`01046000 tunnel tunnel.sys Tue Jul 14 01:09:37 2009 (4A5BCCC1)
fffff880`03c2c000 fffff880`03c34000 UBHelper UBHelper.sys Mon Apr 27 09:48:19 2009 (49F57153)
fffff880`03a56000 fffff880`03a68000 umbus umbus.sys Tue Jul 14 01:06:56 2009 (4A5BCC20)
fffff880`04924000 fffff880`04941000 usbccgp usbccgp.sys Tue Jul 14 01:06:45 2009 (4A5BCC15)
fffff880`03c1b000 fffff880`03c1cf00 USBD USBD.SYS Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`03857000 fffff880`03868000 usbehci usbehci.sys Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`04063000 fffff880`040bd000 usbhub usbhub.sys Tue Jul 14 01:07:09 2009 (4A5BCC2D)
fffff880`03868000 fffff880`038be000 USBPORT USBPORT.SYS Tue Jul 14 01:06:31 2009 (4A5BCC07)
fffff880`04941000 fffff880`0496e200 usbvideo usbvideo.sys Thu Mar 04 04:40:57 2010 (4B8F39D9)
fffff880`00ebd000 fffff880`00eca000 vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`029eb000 fffff880`029f9000 vga vga.sys Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`02800000 fffff880`02825000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`00dac000 fffff880`00dc1000 volmgr volmgr.sys Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Tue Jul 14 00:20:33 2009 (4A5BC141)
fffff880`01573000 fffff880`015bf000 volsnap volsnap.sys Tue Jul 14 00:20:08 2009 (4A5BC128)
fffff880`03dcf000 fffff880`03ddc000 vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`02d6f000 fffff880`02d85000 vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`02d94000 fffff880`02daf000 wanarp wanarp.sys Tue Jul 14 01:10:21 2009 (4A5BCCED)
fffff880`02825000 fffff880`02835000 watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`00e00000 fffff880`00ea4000 Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00ea4000 fffff880`00eb3000 WDFLDR WDFLDR.SYS Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`02d40000 fffff880`02d49000 wfplwf wfplwf.sys Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff960`000b0000 fffff960`003c4000 win32k win32k.sys Thu Sep 29 05:08:59 2011 (4E83EF5B)
fffff880`03c3c000 fffff880`03c45000 wmiacpi wmiacpi.sys Tue Jul 14 00:31:02 2009 (4A5BC3B6)
fffff880`00ff2000 fffff880`00ffb000 WMILIB WMILIB.SYS Tue Jul 14 00:19:51 2009 (4A5BC117)
Unloaded modules:
fffff880`01698000 fffff880`016a6000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000E000
fffff880`02882000 fffff880`0299e000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0011C000
fffff880`0299e000 fffff880`029b1000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00013000
Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.
HTH.
