Hello There,
This is my first post however I have been having no luck with solving my BSOD crashes myself.
I have been experiencing the issues for a number of months, however they seem to be becoming more regular. The crashes occur generally during video playback either from harddisk or from a network Samba server. Sometimes the crashes occur, sometimes not. They do not seem to be affected by codecs or resolutions as sometimes a 1080p movie will play flawlessly and a SD video may cause crashes. Crashes also seem to be triggered from YouTube videos, generally higher resolutions (1080p). I am unable to reliably recreate the crashes due to the random nature of them.
Below are the BSOD details that I have managed to document(newest to oldest):
Other Issues (probably unrelated?)
Full virus scans run and no issues.
I believe it may be an issue with the Graphics card or memory, however it is strange that it is never triggered by video gaming even at high resolutions.
System Specs:
Security:
I will attach a zip file with all information requested to be included with BSOD reports.
Any help much appreciated!
Many thanks,
Morgan314
03/03/13 17:25 Edit
Some additional information I forgot to add, generally for the video playback I am using VLC Media Player as it plays the widest range of files, also when the system crashes a loud buzz is emitted from the speakers as if there is too much voltage on the speaker ports, just a lound buzz that changes with the volume.
This is my first post however I have been having no luck with solving my BSOD crashes myself.
I have been experiencing the issues for a number of months, however they seem to be becoming more regular. The crashes occur generally during video playback either from harddisk or from a network Samba server. Sometimes the crashes occur, sometimes not. They do not seem to be affected by codecs or resolutions as sometimes a 1080p movie will play flawlessly and a SD video may cause crashes. Crashes also seem to be triggered from YouTube videos, generally higher resolutions (1080p). I am unable to reliably recreate the crashes due to the random nature of them.
Below are the BSOD details that I have managed to document(newest to oldest):
- MEMORY_MANAGEMENT
- IRQL_NOT_LESS_OR_EQUAL
- SYSTEM_SERVICE_EXCEPTION
- (No name given, Stop Code: 0x000000240, Ntfs.sys named)
Other Issues (probably unrelated?)
- Unable to open removable drives with double click (....not found) (Was fixed temporarily with registry fix however returned)
- Unable to copy and paste from Chrome into Word
- General system slowness, especially in boot.
Full virus scans run and no issues.
I believe it may be an issue with the Graphics card or memory, however it is strange that it is never triggered by video gaming even at high resolutions.
System Specs:
- Dell XPS 8100 (Stock)
- Windows 7 Home Premium 64-Bit (6.1, Build 7600)
- Default BIOS
- Intel Core i5 750 ([email protected]) No Overclock
- 6GB RAM DDR3 2x2gb 2x1gb
- Gigabit Ethernet
- Nvidia GeForce GTS 240
- 1x Dell SX2210 1920x1080 Display on splitter with Samsung TV 1920x1080
- 1x Dell 17" 1280x1024 Extended Display
- USB Mouse & Keyboard
Security:
- AVG Internet Security Business Edition
- Windows Firewall Currently Running
I will attach a zip file with all information requested to be included with BSOD reports.
Any help much appreciated!
Many thanks,
Morgan314
03/03/13 17:25 Edit
Some additional information I forgot to add, generally for the video playback I am using VLC Media Player as it plays the widest range of files, also when the system crashes a loud buzz is emitted from the speakers as if there is too much voltage on the speaker ports, just a lound buzz that changes with the volume.
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