bsod help!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by christykelli, Jan 16, 2011.

  1. christykelli

    christykelli New Member

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    I was on my laptop when an error messages showed up. I wasn't able to read it because my computer shut down. When I tried to restart it, I got the blue screen of death. It happens even when I'm in safe mode, so I'm not able to get anything from my computer. I've seen three different messages.
    one says DRIVER_IRQL_NOT_LESS_OR_EQUAL
    another one said SYSTEM-SERVICE-EXCEPTION or something like that.
    and another one didn't have a message like those.

    I'm not very good with computers, so I'd really like some help :(
    does anyone know what I can do to fix this?
     
  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello and Welcome to W7F !

    I could be some Hardware that's causing the System to crash. Follow this link and try Hardware Diagnostic Hardware Diagnostic !! most of test are done from boot from disk.
     
  3. christykelli

    christykelli New Member

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    How do I do that? I'm not able to keep the computer on long enough to download anything. Is there another way?
     
  4. Captain Jack

    Captain Jack Extraordinary Member

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    Do you have any other PC ?
     
  5. christykelli

    christykelli New Member

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    I have my mom's laptop I can use.
     
  6. Captain Jack

    Captain Jack Extraordinary Member

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    Download the software from her PC and burn to a disk :)
     

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