Windows 10 BSOD on Lenovo Yoga

htb1220

New Member
Joined
Jul 7, 2019
Hi,

I've got a BSOD with two different error messages: Unexpected_Store_Exception, and Critical Process Died. I downloaded the diagnostic tool and the compressed file is attached.
Thanks in advance for any help anyone can offer.
 

Attachments

  • W7F_07-07-2019.zip
    1.4 MB · Views: 211
Hi,
one of your dump files involved the Hard drive:
Code:
FAILURE_BUCKET_ID:  0x154_c0000006_c000000e_IMAGE_hardware_disk

Make sure your drivers are up to date or at least the latest versions by visiting your laptops support page.

Try checking your system by running the following scans:

File scans
Open an 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

Check your system drive by running a chkdsk:
How to Fix Hard Drive Problems with Chkdsk in Windows 7, 8, and 10

Post any new dump files.
 
Thanks, kemical!

I ran all of the scans and they all came back with no errors. I went on as normal until I had another bsod, while operating a java application...don't know if that's significant. here's the new dump file.
 

Attachments

  • W7F_10-07-2019.zip
    378.4 KB · Views: 146
same bugcheck of FAILURE_ID_HASH_STRING: km:0x154_c0000006_c00000c0_image_hardware_disk Can you get seatools and get it to run a short and extended disk check.

 
Back
Top Bottom