grateno

New Member
Joined
Oct 21, 2010
Messages
8
Hello everyone,

We have recently bought a new pc, about 2 weeks ago.
and it suddenly went into a BSOD on startup and now it does so every time i try to power it up. So it's stuck in some sort of boot loop.
Any suggestions?

I'll list the system info here, maybe it's of some use to you. The pc is an acer aspire x3900
OS:win7 home premium 64bit
Processor:intel I3 530
gfx card:Nvidia Geforce 315 512MB

when it goes into BSOD it says:
SYSTEM_SERVICE_EXCEPTION

Any help would be greatly appreciated.
 

Solution
Your issues are being caused by your old, out-dated version of MyWinLocker.

You've had a cng.sys cryptography failure.

Either update or uninstall that software.
Try Startup Repair from LiveCD:

Windows 7 System Recovery Discs

If you could boot normally or in safe mode and attach your crash dumps from C:\Windows\Minidump, that would be good.
 

I did a system recovery using the disk, and everything is working fine again.
Thanks alot!
 

Post the crash dumps if you want things truly fixed.
 

this is what was in the minidump file.
 

Attachments

Your issues are being caused by your old, out-dated version of MyWinLocker.

You've had a cng.sys cryptography failure.

Either update or uninstall that software.
 

Solution
alright, i'll update it. thanks again for the help! you guys are amazing.
 

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