BSOD - Quota_Underflow

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Jakee, Mar 13, 2013.

  1. Jakee

    Jakee New Member

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    So I got my first BSOD in a long time last night whilst turning off my computer.

    All I did before that was a Defraq of my HDD and installing the newest WHQL Nvidia Driver for my GPU.

    I suspect it might have been something to do with the new driver but I've never encountered Quota_Underflow before so I have no clue.

    View attachment Minidump2.zip
     
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Your BIOS dates from 2008. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Please remove this:
    libusb0.sys Wed Mar 9 14:50:17 2005 (422F5379)
    from here: libusb-win32 Removal instructions on that page.
    libusb0.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    Please remove the Acronis program:
    snapman.sys Fri Oct 6 09:44:30 2006 (45265DBE)
    Acronis True Image Snapshot Manager driver also included in Seagate DiscWizard
    http://www.carrona.org/drivers/driver.php?id=snapman.sys

    We saw problems with this a long time ago. As it hasn't been updated, I'd strongly suggest removing the program that it's associated with.
    AmdLLD.sys Fri Jun 29 15:47:32 2007 (468561D4)
    AMD Low Level Device Driver (not compatible with Win7 AFAIK)
    http://www.carrona.org/drivers/driver.php?id=AmdLLD.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Tue Mar 12 10:01:04.285 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\031313-28220-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].18044.x86fre.win7sp1_gdr.130104-1431
    System Uptime:[B]0 days 2:05:14.752[/B]
    Probably caused by :[B]ntkrpamp.exe ( nt!PspReturnQuota+11f )[/B]
    BugCheck [B]21, {0, 1, 80000048, 7fc8f5ba}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000021]QUOTA_UNDERFLOW (21)[/url]
    Arguments: 
    Arg1: 00000000, The process (if any) that was initially charged.
    Arg2: 00000001, The quota type in question (paged pool, nonpaged pool, etc.)
    Arg3: 80000048, The initial charge amount to return.
    Arg4: 7fc8f5ba, The remaining (unreturned) charge.
    BUGCHECK_STR:  0x21
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0x21_nt!PspReturnQuota+11f[/B]
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
    MaxSpeed:     3000
    CurrentSpeed: [B]3600[/B]
     
    Processor may be overclocked!
    Expected Frequency:   3000
    Actual Frequency:     3600
    Overclock Ratio:      [color=red]1.2[/color]
     
      BIOS Version                  F5
      BIOS Release Date             06/18/2008
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  EP45-DS3P
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Tue Mar 12 10:01:04.285 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]libusb0.sys                 Wed Mar  9 14:50:17 2005 (422F5379)[/B][/COLOR]
    [COLOR=RED][B]snapman.sys                 Fri Oct  6 09:44:30 2006 (45265DBE)[/B][/COLOR]
    [COLOR=RED][B]AmdLLD.sys                  Fri Jun 29 15:47:32 2007 (468561D4)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
    athr.sys                    Mon Oct  5 12:31:48 2009 (4ACA1F74)
    TPkd.sys                    Wed Dec 23 14:32:25 2009 (4B327049)
    amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    SCDEmu.SYS                  Mon Apr 12 04:44:34 2010 (4BC2DD72)
    Rt86win7.sys                Wed Jun 23 05:10:23 2010 (4C21CF7F)
    nvBridge.kmd                Fri May 20 23:57:55 2011 (4DD73843)
    cpuz135_x32.sys             Wed Sep 21 04:24:20 2011 (4E799F34)
    mcvidrv.sys                 Wed Dec 14 00:44:15 2011 (4EE837AF)
    mcaudrv.sys                 Sun Jan 29 01:54:00 2012 (4F24ED08)
    GEARAspiWDM.sys             Thu May  3 15:55:59 2012 (4FA2E2CF)
    RTKVHDA.sys                 Tue Jun 19 04:49:44 2012 (4FE03D28)
    MpFilter.sys                Wed Oct 31 14:53:22 2012 (509173A2)
    rzudd.sys                   Wed Nov  7 02:47:00 2012 (509A11F4)
    nvhda32v.sys                Wed Dec 19 00:41:17 2012 (50D1537D)
    nvlddmkm.sys                Sat Feb  9 18:13:25 2013 (5116D815)
    [/font]
    libusb0.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=snapman.sys
    http://www.carrona.org/drivers/driver.php?id=AmdLLD.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=athr.sys
    http://www.carrona.org/drivers/driver.php?id=TPkd.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
    http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=cpuz135_x32.sys
    mcvidrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    mcaudrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHDA.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda32v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
     

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