BSOD: Stop Code 0X0000027 RDR_FILE_SYSTEM csc.sys

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by controlaltdelete, Oct 13, 2016.

  1. controlaltdelete

    controlaltdelete New Member

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    Hello Everyone,

    Greetings!

    I would like to ask for assistance regarding the BSOD that one of our user encountered. The user was only using the Excel application when the computer went to the BSOD error.

    For your reference, I've attached Window Debug text file.

    I would like for the probable fix for she has been encountering this error for quite some time now.Thank you in advance!
     

    Attached Files:

    #1 controlaltdelete, Oct 13, 2016
    Last edited: Oct 13, 2016
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi,
    ideally we need to see the actual dump file so if you have it please post.
    The dump file mentioned csc.sys as well as Bugcheck 27 means the issue occurred with the file system director.

    There is a hotfix available:
    https://support.microsoft.com/en-us/kb/981109

    To help further we really need to see the original dump file.
     

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