*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff8011f13107f, ffffd00022334a60, 0}
*** WARNING: Unable to verify timestamp for aswStm.sys
*** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+2b7 )
Followup: MachineOwner
ok so i uninstalled avast .. doing what u told me with the cmd , and will do all the latest updates to my win ... i will update you with the results .. Thanks ! i hope it worksHi,Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff8011f13107f, ffffd00022334a60, 0} *** WARNING: Unable to verify timestamp for aswStm.sys *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+2b7 ) Followup: MachineOwner
looks like Avast is at the root of the issue as it appears twice in the Stack text of this dump and others.
aswStm.sys : Avast! Antivirus Stream Filter driver, please uninstall Avast security suite.
Try using just Windows Defender coupled with something like Malwarebytes. It's free and a combination used by quite a few of us here on the forums.
Just to help with any corruption caused by bsod's please run these scans:
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Post any new dump files.
Your build of windows is out of date really and will eventually stop being supported. Ideally you need to upgrade to the latest build which you should be able to access via Windows update
This guide will help you get it running:i get error the source files could not be found when i do the dism /online /cleanup-image /restorehealth .. what should i do ?
Well if you upgrade to a later build there's no need i guessand i guess i need to find original win 10 image source file to use instead of the online one for dism to work ?
well okay thank you will tell you what happens .. currently updating my version then i will try to use dism againThis guide will help you get it running:
DISM fails in Windows 10. The source files could not be found
Well if you upgrade to a later build there's no need i guess
Well i couldn't upgrade to a later version due to error code 0xc1900200 which from a quick search means i dont meet the minimum requirements for the win 10 , while i already have win 10 which is really weird !You shouldn't need to run DISM if your upgrading to a later version of win 10 as your files will be overwritten anyway. Do remember to make a copy or backup of anything important.
The latest build or Creators Update doesn't like older hardware and many users have found issues trying to run the latest os unless your system is relatively recent. (looking at your system however it looks well capable and I would personally be tempted to try a clean install)Well i couldn't upgrade to a later version due to error code 0xc1900200 which from a quick search means i dont meet the minimum requirements for the win 10 , while i already have win 10 which is really weird !
okay thank you , seems im left with no other option ... but before i do a clean install with the newer version is there anyway i could get a backup or a clean install of the version im currently using ? if something bad happens with the newer version ?The latest build or Creators Update doesn't like older hardware and many users have found issues trying to run the latest os unless your system is relatively recent. (looking at your system however it looks well capable and I would personally be tempted to try a clean install)
I did check your motherboard support page for windows drivers and you do have drivers for windows 10:
Support For Z77A-G43 | Motherboard - The world leader in motherboard design | MSI Global
You can create an iso file using the media creation tool:
View attachment 35148
Download Windows 10
ok great thank you , but one last question if i may ask is , as i read on Microsoft website .. windows will reactivate if u use the same windows u already have installed (well ofcourse i have win 10 pro and i want to reinstall win 10 pro ) but the two of them being different versions is that fine ? or are they counted as two different windows and would that make a problem with the activation or not ?You can backup within windows type backup while on the start menu, create a system image. Then it you type reset, you can then reset the machine to defaults or attempt to refresh with no loss of data. Though you could run the media creation tool and try an inplace upgrade. Though I'd go the clean route.
so if i do a clean install there would be no problem with activation i suppose ?That would be problematic with activation as you can only have one copy of it active. But if you clean install it'll use your digital entitlement for the license you already own. So simply you'll be fine. If theres anything we can help with further please don't hesitate to ask.
Your key will be stored online so when it asks for one simply click I don't have one.so if i do a clean install there would be no problem with activation i suppose ?