BSOD while web surfing through Chrome in Win8.1

#1
again and again.

plz help me.

last two dump file are created when I execute 'driver verifier'.
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D5, {ffffcf80f87ecc48, 0, fffff801a7b5206d, 0}

*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys

Could not read faulting driver name
Probably caused by : klif.sys ( klif+5bdea )

Followup: MachineOwner
Hi,
the driver verifier caught Kaspersky anti virus driver accessing memory when it shouldn't. Try uninstalling Kaspersky and just using the onboard Defender. If the machine blue screens again please post the new dump files.
Can you also post the specification of the computer your using giving as much detail as possible thank you.
 


#3
Try malwarebyte or kaspersky antivirus to remove the BSOD . You can also remove it by Task manager.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Try malwarebyte or kaspersky antivirus to remove the BSOD
It's actually Kaspersky that's the issue.

Did you notice the date on the op's last post?
 


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