Windows 7 BSOD - Win 7 x64 Service pack 1

[mouzam]

Hi,
Yesterday I left my HP dv6 laptop for updating to Win 7 x64 Service pack 1. And later when I came back I saw an error on desktop saying "Windows has recovered from unexpected shutdown". Recently I got my new Hitachi HDD and 2 days back I installed Win 7 x64 as my previous HDD was failing with continuous random BSOD. And seeing this BSOD worries me a bit..!!! I dont know if the Service pack 1 installed successfully but in the computer properties it is showing Win 7 Service pack 1.... Please Help.. Thank you.

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[usasma]

Please provide this information so we can provide a complete analysis: Link Removed

SP1 is installed. Please be sure that you visit Windows Update and get ALL available Windows Updates (there should be about 160 after SP1 (they'll be listed in the systeminfo.exe text report).

For starters:

At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Link Removed

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
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enecir.sys Sun Jun 28 22:17:30 2009 (4A48243A)
ENE Consumer IR Driver for eHome
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stwrt64.sys Tue Jul 21 18:42:28 2009 (4A664454)
SigmaTel High Definition Audio Codec
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If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Link Removed



Analysis:
The following is for informational purposes only.

[FONT=lucida console]**************************Sat May 11 01:13:05.794 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\Mouzam.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:05:24.480[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck [B]F4, {3, fffffa800604eb30, fffffa800604ee10, fffff80002f85350}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000003, Process
Arg2: fffffa800604eb30, Terminating object
Arg3: fffffa800604ee10, Process image file name
Arg4: fffff80002f85350, Explanatory message (ascii)
PROCESS_NAME:  WerFault.exe
BUGCHECK_STR:  0xF4_WerFault.exe
FAILURE_BUCKET_ID: [B]X64_0xF4_WerFault.exe_IMAGE_wininit.exe[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  F.46
  BIOS Release Date             08/25/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion dv6 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

[FONT=lucida console]**************************Sat May 11 01:13:05.794 2013 (UTC - 4:00)**************************
[COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
[COLOR=RED][B]enecir.sys                  Sun Jun 28 22:17:30 2009 (4A48243A)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]stwrt64.sys                 Tue Jul 21 18:42:28 2009 (4A664454)[/B][/COLOR]
atikmdag.sys                Mon Aug 17 23:05:47 2009 (4A8A1A8B)
NETw5s64.sys                Wed Jan 13 11:37:13 2010 (4B4DF6B9)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
hpdskflt.sys                Fri May 13 14:47:02 2011 (4DCD7CA6)
Accelerometer.sys           Fri May 13 14:47:02 2011 (4DCD7CA6)
kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
klim6.sys                   Thu Aug  2 07:09:23 2012 (501A5FE3)
klkbdflt.sys                Mon Sep  3 09:55:35 2012 (5044B6D7)
klmouflt.sys                Mon Sep  3 10:21:58 2012 (5044BD06)
jmcr.sys                    Thu Jan 31 21:42:22 2013 (510B2B8E)
kltdi.sys                   Fri Feb 15 09:37:32 2013 (511E482C)
SynTP.sys                   Tue Feb 26 01:02:27 2013 (512C4FF3)
kneps.sys                   Tue Mar  5 04:09:23 2013 (5135B643)
klflt.sys                   Tue Mar 26 10:44:59 2013 (5151B46B)
klif.sys                    Tue Mar 26 11:07:33 2013 (5151B9B5)
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[mouzam]

Hi, I have attached all the files. But one thing I have noticed is that I have only 116 windows updates installed. And the windows update tells me "No important updates available" !!! except 53 optional language updates. What do I do ?

And I have installed Microsoft driver update for Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20). But is there any difference ? Because you said Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC.

And regarding ENE & Sigmatel I couldn't update them manually from links you provided. And why is it that you tell to update Sigmatel HD audio codec while I have IDT HD codecs installed ?




thank you.

 

[usasma]

Every system is different - although 116 is very few, as long as Windows Updates says that you have them all - that's all that really matters (don't install the language updates unless you need them.

The Realtek driver should be OK. The model number that I list is based on the driver(s) that I examined for BSOD's - so they may be a bit different. But the installer should be able to detect the difference and install the proper one for you. Without the other reports I wasn't able to figure out which card you had.

Again, the Sigmatel and IDT both use similar driver packages. If unable to update, we'll just wait and see if the other updates are able to fix the problems.

There are enough signs here that that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.