BSOD with a gateway nv53

#1
I have a gateway nv53 and it randomly gives me bsod while doing light browsing or during installations of software. I tried updating all the drivers and even reinstalled the OS. I'm running windows 7 64 bit and I also have the dump file. I clicked on search web for problem diagnostics but nothing came up. I think I attached the dump file.
 


Attachments

#2
Hi. This is a 0x124 error which usually means hardware. Before we go off venturing into testing which hardware may be faulty, we need to make sure drivers are in the right state.

The Conexant modem you have needs its drivers updated to the latest possible:

Code:
CAXHWAZL CAXHWAZL.sys Wed Oct 18 14:31:09 2006
modem    modem.sys    Mon Jul 13 20:10:48 2009
mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:27:26 2006
xaudio64 xaudio64.sys Fri Aug 04 20:42:47 2006
CAX_DPV  CAX_DPV.sys  Wed Oct 18 14:33:30 2006
Here is a link to update these:

Conexant Modem Driver Version 7.80.4.56

--------------

This Broadcom NetLink Gigabit Ethernet driver needs an update.

Code:
k57nd60a k57nd60a.sys Sun Apr 26 07:23:05 2009
Here is a link to update this:

Broadcom BCM4312H Wireless Network Driver Version 5.10.79.14

------------

Here is a link to update the bios with, which would be very well to do:

Gateway NV53 Series BIOS Version 1.04

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Please post a new crash dump after installing the above, if needed.
 


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#3
Ok just to give you guys a little more information, I tried to do a factory restore by using the factory recovery partition and at like 80% of the installation I got hit with the bsod again(couldn't get a dump file for this one because of recovery state) so would that help you guys with what you think the problem is?
 


#4
It sounds like hardware. Please do some tests.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Here is a link to test hard drive: HD Diagnostic
 


#5
OK I will run these test in the morning and post back with any results that I find.
 


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