BSoD

Bspa

New Member
#1
021412-15584-01.dmp 2/14/2012 5:31:25 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`071a7050 fffff800`00ba2748 fffffa80`095667f0 ntoskrnl.exe ntoskrnl.exe+7cc40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17640 (win7sp1_gdr.110622-1506) x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\021412-15584-01.dmp 8 15 7601 769,248


That's all the info BlueScreenView provides me with.

My computer is an Asus G73 core i7.

If you need more info let me know, any help is greatly appreciated.
 


Trouble

Noob Whisperer
#2
Hello and welcome to the forums.
First make sure your machine is configured properly to facilitate the collection of .dmp files.
Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
Click OK twice to exit the dialogs, then reboot for the changes to take effect.
Then:
Please read the first post in this sticky thread here How to ask for help with a BSOD problem
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
Additionally, if you haven’t already, please take some time and fill out your system specs in your forum profile area http://windows7forums.com/windows-7...you-filling-your-system-specs.html#post235529 .
Good luck
Randy
 


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