Windows 7 Bug Check Code 0x000007f

sorenbh

Extraordinary Member
I have a problem with BSOD code 7f
see att files

the problem started after 2 CPU installed
as I am still under warenty bouth CPU has been replaced with serialnumber close to each other


hope someone can help me find out what causes the problem


I have used the SF tool for info alse the lase 4 dmp files enclosed
 

Attachments

  • Systemifo.txt
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  • dmp.zip
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  • dmpx3.zip
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Hello and welcome to the forum. : )


Your upgrade looks the problem, updating bios could help.





Common for all your minidumps:

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
PROCESS_NAME: sidebar.exe
MODULE_NAME: nt
FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault)

Stop 7F, 0x00000008 (double-fault) error occurs because of a single-bit error in the ESP register

This problem occurs if one or more of the processors in the computer:

* Require a microcode update that is not applied by the computer's basic input/output system (BIOS).
* Are damaged or defective.
* Are operating outside their specified ranges for temperature, power, or other




These drivers are not the cause of the error, but do update them as they are too old:

ASTRA64.sys Wed May 04 13:33:22 2005
64bit and x64 - ASTRA32 - Advanced System Information Tool


PxHlpa64.sys Fri Feb 02 23:24:22 2007
Sonic Solutions - DVD Burning - DVD Decoder - DVD & Video Editing Software


b57nd60a.sys Tue Sep 30 02:54:42 2008
Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver


ADIHdAud.sys Tue Dec 02 22:57:23 2008
HD Audio Analog Devices | Mixed-signal and Digital Signal Processing ICs


pelvendr.sys Fri Jun 27 09:04:24 2008
pelmouse.sys Fri Jul 11 07:52:51 2008
pelusblf.sys Fri Jun 27 07:14:26 2008
Primax USB Mouse
 
I would definitely remove the Norton/Symantec in safe mode using the tool found here:

Link Removed due to 404 Error

Those old drivers Cybercore mentioned should be updated because they could be the actual cause too.


Reboot to normal mode and install MSE to replace.
 
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