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I hope someone can help me with this as I've researched and found nothing so far.
I am running Vista Ultimate (32bit) SP1 on an HP Pavillion Laptop (Hewlett-Packard HP Pavilion dv6000 (GL995UA#ABA) Rev 1). I have attempted first an Itunes update which failed (I haven't a clue why). The installation would go fine right up until the end and then I got the following error message, and the installation reversed itself.
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\Interface\{915DA835-02FE-4953-92FA-624BDF5D85AB}\ProxyStubClsid32. Verify that you have sufficient access to that key, or contact your support personnel.
I should have sufficient access to the key (although I wouldn't know what to do with it) as I am the owner/administrator of this computer. When I attempted to take a peek at the registry, using Regedit, I could not even look at the "ProxyStubClsid32" key and received an "access denied" message. My assumption is that the installation program could not access the key, but what next?
Can anyone help me with this? I'm at a total loss
Thanks in advance.
Kathe Stein
I am running Vista Ultimate (32bit) SP1 on an HP Pavillion Laptop (Hewlett-Packard HP Pavilion dv6000 (GL995UA#ABA) Rev 1). I have attempted first an Itunes update which failed (I haven't a clue why). The installation would go fine right up until the end and then I got the following error message, and the installation reversed itself.
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\Interface\{915DA835-02FE-4953-92FA-624BDF5D85AB}\ProxyStubClsid32. Verify that you have sufficient access to that key, or contact your support personnel.
I should have sufficient access to the key (although I wouldn't know what to do with it) as I am the owner/administrator of this computer. When I attempted to take a peek at the registry, using Regedit, I could not even look at the "ProxyStubClsid32" key and received an "access denied" message. My assumption is that the installation program could not access the key, but what next?
Can anyone help me with this? I'm at a total loss
Thanks in advance.
Kathe Stein