Windows 10 "Can't connect to this network" when using wi-fi on Win10

GriffinCloud

New Member
Joined
Sep 3, 2017
Hello,

I just installed Windows 10 (from scratch, not upgrade) and am running into this error all of a sudden. When I first installed Win10 I was able to connect to my wi-fi network without any issues and all of my other devices (android phone, Win7 laptop, WinXP Media Center) are able to connect without issue as well.

I was exploring what everything does to learn the system and clicked to turn the Wi-Fi off in the taskbar area. I then re-enabled the Wi-Fi and all of a sudden I couldn’t see my wireless network any more, even though all of my other devices still could. I also have a dual boot of Linux on the Hard Drive so I rebooted and checked on Linux and yep the wi-fi is working and can connect just fine. So I rebooted back to Win10, suddenly I can see the network again and I go to connect and am now getting the Can’t connect error.

My wireless card is a Broadcom 802.11ac Network Adapter that is built into the motherboard (Asus Z170 Deluxe). The Wi-Fi network is on a WPA2-Personal security type with AES encryption.

Here’s what I’ve tried so far:

Enabling/disabling Wi-Fi in the taskbar.
Attempts: 10
Results: Unlike the first time where it lost the network it detected it each time but still get “Can’t connect to this network”

Connecting to a neighbor’s open network.
Attempts: 2
Results: “Can’t connect to this network”

Clicking “Troubleshoot” in Network Status
Attempts: 2
Results: Said I had not connected to any available wireless networks. On further attempt said I have no preferred wireless networks and a network cable is not properly plugged in or may be broken

Disconnecting and reconnecting the antenna.
Attempts: 2
Results: “Can’t connect to this network”

Enabling/disabling the wireless adapter in the Device Manager.

Attempts: 3
Results: “Can’t connect to this network”

Uninstalling the wireless adapter and letting Win10 install it upon a reboot.
Attempts: 2
Results: “Can’t connect to this network”

Completely uninstalling the wireless adapter and drivers and reinstalling the latest drivers from Asus’ website.

Attempts: 1
Results: “Can’t connect to this network”

Manually connecting to the network using Manage Known Networks.
Attempts: 3
Results: “Can’t connect to this network”

Forgetting the network settings and trying to reconnect after rediscovering the SSID.
Attempts: 3
Results: “Can’t connect to this network”

Physically rebooting the router.
Attempts: 3
Results: “Can’t connect to this network”

Changing the SSID in the router settings.

Attempts: 1
Results: New SSID detected just fine, “Can’t connect to this network”

Pinging the particular PC with Windows 10 up with the router admin tools since the router detects it.
Attempts: 2
Results: Full packet loss

Pinging the particular PC with Linux up with the router admin tools.
Attempts: 1
Results: Everything went through fine.

One site asked me to change the 802.11 channel width in the Advanced settings of the adapter.
Attempts: 1
Results: There is no option for 802.11 Channel Width in the advanced settings of this particular wireless adapter.

Disabling IPv6 network protocol.
Attempts: 1
Results: “Can’t connect to this network”

Disabling and re-enabling the wireless connection in Network and Sharing Center.
Attempts: 3
Results: “Can’t connect to this network”

Using Command Prompt to renew and release ip (ipconfig /renew ipconfig /release).
Attempts: 1
Results: “No operation can be performed on Wi-Fi while it has its media disconnected. (ditto for all other connections like bluetooth/ethernet, but none of them are being used so...)


At this point I’m left scratching my head, especially since it was working fine on install up to just a few hours ago (about 2 weeks). I would just use the Linux OS for all my internet stuff but the reason I have Windows10 at all is because it is the only Windows version that will detect my new Hard Drive and I am running several programs that need Windows and they need internet connectivity to run (certain Autodesk apps and Steam games).

Any help/ideas?
 
Wow that's a super helpful little script!

Here's the file (hope it attaches).
 

Attachments

  • network_information.txt
    20.8 KB · Views: 490
This is going to sound super weird, but after running your script the adapter detected about 7 more networks in range. I thought "hmm wonder what happens if I try to connect again", entered password, and BOOM Wi-Fi and internet are working again.

My problem is fixed but now I am more confused than ever heh.
 
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