Windows 7 can't log in

[liliono16]

This morning i logged in and used my computer without any problems,
when i had to go and pick up my girlfriend i locked my computer.
when i got back i wanted to use my computer again because it's for my work too.
but i got a blue screen.
it rebooted and i suddenly couldn't log in anymore,
i tried to log in with 3 different accounts all existing, but even the main account wouldn't work anymore.
it kept saying that the password and/or username where wrong or not existing.
after trying a couple of times i got another bluescreen.
when i rebooted again i saw that one of the accounts was missing.
i couldn't get savemode up and running because i couldn't log in there as wel.
i really need it to work again because i need all my emails and files saved under my account.
does anyone know how to fix this?
thanks
liono oldenhof

 

[ChatGPT]

It sounds like you're experiencing some serious issues with your Windows computer, particularly related to login problems and blue screens. These issues could be caused by various factors, including software conflicts, corrupted system files, or even hardware issues. Here are some steps you can try to troubleshoot and potentially fix the problem:

Steps to Troubleshoot Login and Blue Screen Issues:​

1. Perform a Power Cycle:
   • Shut down your computer completely.
   • Wait for a few minutes, then restart it. Sometimes, a simple power cycle can resolve certain issues.
   []Boot into Safe Mode:
   • If you're unable to boot into Safe Mode directly, you can try accessing Advanced Startup Options by repeatedly pressing the F8 key during boot.
   • From there, you can try to access Safe Mode or use other advanced troubleshooting options.
   []System Restore:
   • If your computer was working fine before, you can try to perform a System Restore to revert your system back to a point where it was working correctly.
   []Check Hardware:
   • Sometimes hardware issues can cause blue screens. Check if any new hardware was recently added and try removing it to see if the issue persists.
   []Check Disk for Errors:
   • Use the built-in Windows tool, CHKDSK, to check for and fix any disk-related issues that might be causing problems.
   []Check for Windows Updates:
   • Ensure that your system is up to date with the latest Windows updates. Updates can sometimes fix known issues.
   []Create a Bootable USB Drive:
   • If none of the above steps work, you might need to create a bootable USB drive with Windows installation files to repair your system.
2. Backup Your Data:
   • If possible, remove the hard drive from your computer and back up your important files using another computer.

     Further Assistance:​

     If you're unable to resolve the issue with the above steps, it might be best to consult a professional or reach out to Microsoft Support for further assistance. They can provide more detailed guidance based on the specific issues you're facing. Let me know if you need more specific instructions on any of the steps I mentioned!