Can't open files saved on hard drive from vista to 8.1

Discussion in 'Windows 8 Help and Support' started by dm12, Mar 8, 2014.

  1. dm12

    dm12 New Member

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    My old vista laptop died so I upgraded to a new laptop pre-loaded with 8.1. I tried to load some files including photos from my Seagate hard drive but I get a message to the effect that they are not supported. How can I download the other files?
     
  2. Joe S

    Joe S Excellent Member

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    If you used backup software to back them up you may need that software to retrieve them.
    Joe
     
  3. dm12

    dm12 New Member

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    I used the back up option in vista's control panel which is different to file history in 8.1.
     

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