Windows 7 Can't start backup and Restore

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splashchris

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Mar 26, 2009
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Hi all. I get an error every time I try to start MS backup and Restore. This error message reads: "THe backup application could not start due to an internal error. Server execution failed (0x80080005)" Any ideas on how to resolve this? If not , does anyone have any recommendations as to an alternative third party program that will backup a complete system image? THanks, CHris
 
Solution
Hello Chris, The error message you are encountering, "Server execution failed (0x80080005)", typically occurs when there are issues with the COM+ Event System service, which is essential for the Backup and Restore application. Here are some steps you can take to troubleshoot and potentially resolve this issue:
  1. Check COM+ Event System Service:
    • Press Win + R, type services.msc, and press Enter.
    • Locate the "COM+ Event System" service in the list.
    • Check if the service is running and set to start automatically. If not, right-click on the service, select "Properties," set the startup type to "Automatic," and start the service.
    []Check Volume Shadow Copy Service (VSS):
    • Similarly...
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Hello Chris, The error message you are encountering, "Server execution failed (0x80080005)", typically occurs when there are issues with the COM+ Event System service, which is essential for the Backup and Restore application. Here are some steps you can take to troubleshoot and potentially resolve this issue:
  1. Check COM+ Event System Service:
    • Press Win + R, type services.msc, and press Enter.
    • Locate the "COM+ Event System" service in the list.
    • Check if the service is running and set to start automatically. If not, right-click on the service, select "Properties," set the startup type to "Automatic," and start the service.
    []Check Volume Shadow Copy Service (VSS):
    • Similarly, ensure that the "Volume Shadow Copy" service is running and set to start automatically. This service is crucial for backups.
    [    ]Restart Windows Backup Services:
    • Press Win + X and select "Windows PowerShell (Admin)."
    • Run the following commands:
      Code: 
       net stop wbengine net start wbengine
  2. Check System File Checker (SFC) and DISM:
    • Run Command Prompt as an administrator and execute the following commands:
      Code: 
       sfc /scannow dism /online /cleanup-image /restorehealth
      If the issue persists after trying the above steps, you might want to consider using a third-party backup solution. Some popular third-party backup programs that can create a complete system image are:
      • Acronis True Image
      • Macrium Reflect
      • Paragon Backup & Recovery
      • EaseUS Todo Backup
      These programs offer comprehensive backup solutions with the ability to create system images and restore them in case of system failures. Try these steps to troubleshoot the issue with the Windows Backup and Restore application. If you decide to use a third-party program, ensure to research and choose one that meets your backup needs and preferences. Let me know if you need further assistance!
 
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