Can't Turn Off What Isn't There

kkorotev · Oct 29, 2019

Over the last week or so I have been trying out external USB Blu-ray drives from different manufacturers. After a time they stopped working. None of them worked. Uninstall. Install. Load drivers...nothing. Then I noticed a drive listed under portable devices (device manager) that really didn't exist. I eventually deleted it with diskpart; list volume; select volume;delete. That worked ONCE. The phantom has returned and no matter WHAT I do, it reappears at each re-boot. I Can Not Delete What Isn't There.

kkorotev · Oct 31, 2019

(One day and many attempts later):

Fixed it. It's hardware thing.
Unplug USB connection to external player.
Disable phantom drive in device manager.
Disable portable enumerator service.
DISABLE GENERIC USB STORAGE DEVICE in device manager.
Reboot.
All gone. Nothing there.
Re-connect external player...it finds itself but phantom drive does not.

I'll run like this for a while then see if I can reverse ANY of the disabled things.

Like all things Win10...bang it around a few times and if you're right it will correct itself.
Thanks for all the help!
Kevin

Jimbo22 · Oct 31, 2019

Sometimes this can be the result of a power issue with the USB port, especially if you're using front panel USB ports. Try using one of the USB ports on the I/O of mobo on the back of PC.

Can't Turn Off What Isn't There

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