When attaching dmp files, PLEASE put them in a single zipped folder
Hi Stuartc6969 and Welcome to The Forum.
(With your dump files loaded individually, it makes hard work as they all end up with the same date, until you open each and every one to sort out the order. Much easier if you zip them first).
The .dmp files are located at C:\Windows\Minidump.
Go to your C:\Windows\Minidump folder.
Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.
Please see:
How to ask for help with a BSOD problem Following
Method 2:
Download and run the
SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created,
zip them up and attach to a post.
Download and run
CPU-Z. Take screenshots
**/snips of the
CPU tab,
Mainboard tab,
Memory tab and
all the
slot #'s under the
SPD tab.
Go to
Post Reply, click on the
Go Advanced button and attach the screenshots
**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar.
Do not zip them up.
**If screenshots, please crop.
Also see:
http://windows7forums.com/blue-scre...lp-us-help-you-filling-your-system-specs.html
In the meantime, as a starter:
AVG is known to be a cause of BSOD's on Windows 7 systems. Suggest that you uninstall it. Download the correct
AVG Remover for your system
(32 or 64 bit).
If you have AVG ID protection installed, download the
AVGID Protection Remover from the above link as well
(it wouldn't hurt to download and run it anyway). Download BSOD friendly
Link Removed due to 404 Error as AVG's replacement.
Uninstall AVG through the Control Panel. Re-boot to Safe Mode and run the
AVG Removal tool
(s). Re-boot to normal mode and
install MSE. Make sure your Windows firewall is enabled! After your blue screens have been resolved, feel free to re-try AVG.