Computer wont shut down / my computer wont open

Discussion in 'Windows 7 Help and Support' started by John Cowley, Nov 27, 2010.

  1. John Cowley

    John Cowley New Member

    Nov 26, 2010
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    Most computer problems I can solve myself but now I am at a loss. I can't even figure out if this is a hardware or software problem. Basically the computer starts up and works normally. But on shutdown it just stays on the logging off screen permanently.
    Another problem I have is that when I double click on my computer, it just doesn't display anything - just the green loading bar.
    Flash sometimes crashes in both firefox and iexplore.
    Spybot service runs but i cant access the programme.
    If I go to 'run' and type h: run hangs and I can't terminate the process with the task manager.
    I did a full virus scan with Avast and found nothing.
    Updated graphics card drivers
    Cant seem to do an error check on my C drive.
    Did manage to get the computer shut down from safe mode (once)
    Can't seem to be able to burn CDs/DVDs
    Apart from these problems, everything works fine: can access all data on harddrive, nothing else causes the computer to crash, things dont seem to run any slower than normal.

    What should I do: format and reinstall of windows? What do you think is the cause of the problem?
    I am running a compaq laptop CQ60, upgraded from vista a couple of months ago.

    Thanks for your help
  2. cybercore

    cybercore New Member

    Jul 7, 2009
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