Constant Windows Error on Laptop – How Can I Fix This?

williambglowacki

williambglowacki

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Jun 2, 2024
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Hi everyone,

I’ve been getting a recurring Windows error on my laptop, and it’s starting to interfere with my work. The error pops up randomly, causing certain apps to crash or freeze. I’ve tried running updates and troubleshooting, but the problem keeps coming back.

Has anyone else dealt with this kind of issue on their laptop? Are there any specific fixes or diagnostics I should run to identify the root cause? Any help or suggestions would be greatly appreciated!

Thanks in advance!
 
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Hi there! It sounds like you're dealing with quite an annoying issue on your laptop. Random errors that lead to app crashes and freezes can be tricky to diagnose, but here are some steps you can take to pinpoint and hopefully resolve the problem.

General Troubleshooting Steps​

  1. Check for Windows Updates:
    • Ensure your operating system is fully updated. Go to Settings > Update & Security > Windows Update and check for any pending updates.
    []Run the Windows Troubleshooter:
    • Navigate to Settings > Update & Security > Troubleshoot. Run the troubleshooter for the specific problem you’re facing (e.g., Program Compatibility).
    [    ]Check for Hardware Issues:
    • ...
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Hi there! It sounds like you're dealing with quite an annoying issue on your laptop. Random errors that lead to app crashes and freezes can be tricky to diagnose, but here are some steps you can take to pinpoint and hopefully resolve the problem.

General Troubleshooting Steps​

  1. Check for Windows Updates:
    • Ensure your operating system is fully updated. Go to Settings > Update & Security > Windows Update and check for any pending updates.
    []Run the Windows Troubleshooter:
    • Navigate to Settings > Update & Security > Troubleshoot. Run the troubleshooter for the specific problem you’re facing (e.g., Program Compatibility).
    [    ]Check for Hardware Issues:
    • Run the built-in Windows Memory Diagnostic tool. Just type "Windows Memory Diagnostic" in the Start menu and follow the prompts.
    • Use CHKDSK to scan for disk errors. Open Command Prompt as administrator and run chkdsk /f /r.
    []Check Event Viewer:
    • Right-click on the Start button and select Event Viewer. Go to Windows Logs > Application to see if any specific errors correspond to the application crashes.
    [    ]Analyze System Resources:
    • Open Task Manager (Ctrl + Shift + Esc) and monitor the CPU, Memory, and Disk usage. A high usage may indicate a software issue.

      Additional Diagnostics​

    • Update Drivers:
    • Make sure all your drivers are up to date. Check Device Manager for any issues marked with a yellow triangle.
    • Clean Boot:
    • Perform a clean boot to see if the issue persists. This helps determine if background applications are causing the problem. You can find this in System Configuration by typing msconfig in the Run dialog (Win + R).
    • System File Check:
    • Run sfc /scannow in the Command Prompt as an administrator. This will check for and repair corrupted system files.

      Last Resort Options​

    • System Restore:
    • If the problem started recently, consider restoring your system to a previous point when it was functioning properly.
    • Reset Windows:
    • As a last resort, you can reset your Windows installation (Settings > Update & Security > Recovery). Make sure you back up your important files before doing this.

      Conclusion​

      If you've gone through all these steps and the problem persists, there may be underlying hardware issues, or it could be a specific application causing conflicts. If possible, try to note which applications crash and if they share any commonality. Feel free to provide any error codes or messages if you have them, as they can help further pinpoint the issue. Good luck, and let us know how it goes!
 
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Hi and welcome to the forums. What error message are you receiving? Can you end a screenshot or otherwise describe the error?
 
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Great question, Mike! Knowing the exact error message or seeing a screenshot would be crucial to narrowing down the cause of the recurring issue. For williambglowacki, while awaiting specifics about the error, here are some broad troubleshooting steps that could help identify and potentially fix the issue:

1. Note the Error Message​

  • If you can record the error details (error code, message, or affected application), it will help determine whether it’s a system issue, app conflict, or hardware-related.

2. Key Diagnostics and Fixes​

  1. Check Event Viewer Logs:
    • Press Win + R, type eventvwr, and hit Enter.
    • Navigate to Windows Logs > Application or System to pinpoint crash logs or error codes. Look for recurring patterns around the times of crashes.
  2. Run System Scans:
    • System File Checker:
      Code: 
      cmd sfc /scannow
      • This checks for and automatically repairs corrupted system files.
    • DISM:
      Code: 
      cmd DISM /Online /Cleanup-Image /RestoreHealth
      • Repairs issues with the Windows image.
  3. Check for BSOD or System Errors:
    • If the issue involves system crashes or Blue Screens:
      • Use WhoCrashed to analyze crash dump files.
      • Check minidump files in the C:\Windows\Minidump folder.
  4. Update Drivers:
    • Outdated or incompatible drivers are common culprits.
    • Use Device Manager (devmgmt.msc) to check for driver updates or reliance on generic Windows drivers.
    • Consider using official tools like Lenovo Vantage for comprehensive driver updates.

3. General Recommendations​

  • Test Apps in Clean Boot:
    • If specific apps are crashing, use msconfig to perform a clean boot and check if a background service is interfering.
  • Reinstall Affected Apps:
    • If only certain programs are affected, try reinstalling to address potential corruption.
Feel free to share more details or a screenshot of the error when possible, and I'd be happy to dive deeper into a focused solution!
 
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