Windows 7 DRIVER_POWER_STATE_FAILURE BSOD Windows 7

drkhan · Sep 19, 2010

I have been getting BSOD each time I shutdown my laptop (shutdown takes >20mins) with a DRIVER_POWER_STATE_FAILURE. I have attached the minidump files. Can someone help identify the culprit?
I have an Lenovo T410 with 8GB RAM, Windows 7 64-bit, and Intel i7 M620 CPU.

View attachment minidump09192010.zip

zigzag3143 · Sep 19, 2010

drkhan said:
I have been getting BSOD each time I shutdown my laptop (shutdown takes >20mins) with a DRIVER_POWER_STATE_FAILURE. I have attached the minidump files. Can someone help identify the culprit?
I have an Lenovo T410 with 8GB RAM, Windows 7 64-bit, and Intel i7 M620 CPU.

View attachment 8091

Hi and welcome

these were caused by your intel wifi driver taking to long to repspond. It needs to be updated.

You should also update all these

Code:

mdmxsdk.sys        fffff880`05675000    fffff880`05679280    0x00004280    0x449716be    6/19/2006 17:27:26                        
Tppwr64v.sys        fffff880`04493000    fffff880`04499000    0x00006000    0x4535e875    10/18/2006 04:40:21                        
psadd.sys        fffff880`06161000...

zigzag3143 · Sep 19, 2010

drkhan said:
I have been getting BSOD each time I shutdown my laptop (shutdown takes >20mins) with a DRIVER_POWER_STATE_FAILURE. I have attached the minidump files. Can someone help identify the culprit?
I have an Lenovo T410 with 8GB RAM, Windows 7 64-bit, and Intel i7 M620 CPU.

View attachment 8091

Hi and welcome

these were caused by your intel wifi driver taking to long to repspond. It needs to be updated.

You should also update all these

Code:

mdmxsdk.sys        fffff880`05675000    fffff880`05679280    0x00004280    0x449716be    6/19/2006 17:27:26                        
Tppwr64v.sys        fffff880`04493000    fffff880`04499000    0x00006000    0x4535e875    10/18/2006 04:40:21                        
psadd.sys        fffff880`06161000    fffff880`0616c000    0x0000b000    0x45d9f2e5    2/19/2007 14:56:37                        
smiifx64.sys        fffff880`04499000    fffff880`044a0000    0x00007000    0x48280759    5/12/2008 05:01:13                        
smihlp.sys        fffff880`07f82000    fffff880`07f89000    0x00007000    0x49ba55e4    3/13/2009 08:47:32                        
btwl2cap.sys        fffff880`02958000    fffff880`02964000    0x0000c000    0x49d6a9bd    4/3/2009 20:28:45                        
XAudio64.sys        fffff880`08b58000    fffff880`08b60000    0x00008000    0x49f89a93    4/29/2009 14:21:07                        
LenovoRd.sys        fffff880`08385000    fffff880`083a1d00    0x0001cd00    0x4a07f104    5/11/2009 05:33:56                        
spldr.sys        fffff880`017d8000    fffff880`017e0000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`01283000    fffff880`0128e000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
CAX_CNXT.sys        fffff880`08206000    fffff880`082d1000    0x000cb000    0x4a4a6eb8    6/30/2009 15:59:52                        
CAXHWAZL.sys        fffff880`07d4f000    fffff880`07da1000    0x00052000    0x4a4a6f0a    6/30/2009 16:01:14                        
CAX_DPV.sys        fffff880`07e0e000    fffff880`07f82000    0x00174000    0x4a4a6ff7    6/30/2009 16:05:11

As they were released before win 7 was released.

Analysis

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\091910-14133-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03014000 PsLoadedModuleList = 0xfffff800`03251e50
Debug session time: Sun Sep 19 10:52:00.335 2010 (GMT-4)
System Uptime: 1 days 9:31:23.223
Loading Kernel Symbols
...............................................................
................................................................
........................................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 1097, 4210008, fffffa800a342bc0}

Unable to load image \SystemRoot\system32\drivers\ndis.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ndis.sys
*** ERROR: Module load completed but symbols could not be loaded for ndis.sys
Unable to load image \SystemRoot\system32\DRIVERS\NETw5s64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
GetPointerFromAddress: unable to read from fffff800032bc0e0
Probably caused by : NETw5s64.sys ( NETw5s64+15f02 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 0000000004210008, Memory contents of the pool block
Arg4: fffffa800a342bc0, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS:  fffffa800a342bc0 

FREED_POOL_TAG:  W3Rx

BUGCHECK_STR:  0xc2_7_W3Rx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  iexplore.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800031b760e to fffff80003084740

STACK_TEXT:  
fffff880`086eff48 fffff800`031b760e : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`04210008 : nt!KeBugCheckEx
fffff880`086eff50 fffff880`0165caf2 : fffffa80`09d45fb0 fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 : nt!ExDeferredFreePool+0x11eb
fffff880`086f0000 fffffa80`09d45fb0 : fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 : ndis+0x1af2
fffff880`086f0008 fffff880`0589ef02 : 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 : 0xfffffa80`09d45fb0
fffff880`086f0010 00000000`00000100 : fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 : NETw5s64+0x15f02
fffff880`086f0018 fffffa80`0a342be0 : fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 : 0x100
fffff880`086f0020 fffffa80`078ea788 : fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 : 0xfffffa80`0a342be0
fffff880`086f0028 fffff880`05a81eb5 : fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 : 0xfffffa80`078ea788
fffff880`086f0030 fffff880`05a81df0 : fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 : NETw5s64+0x1f8eb5
fffff880`086f0038 fffffa80`0adca100 : fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 : NETw5s64+0x1f8df0
fffff880`086f0040 fffffa80`09d45fe0 : fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 : 0xfffffa80`0adca100
fffff880`086f0048 fffff880`0589ef02 : 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd : 0xfffffa80`09d45fe0
fffff880`086f0050 00000000`00000000 : fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd fffff880`05fb5880 : NETw5s64+0x15f02


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETw5s64+15f02
fffff880`0589ef02 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  NETw5s64+15f02

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETw5s64

IMAGE_NAME:  NETw5s64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ba1b871

FAILURE_BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02

BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001097, (reserved)
Arg3: 0000000004210008, Memory contents of the pool block
Arg4: fffffa800a342bc0, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS:  fffffa800a342bc0 

FREED_POOL_TAG:  W3Rx

BUGCHECK_STR:  0xc2_7_W3Rx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  iexplore.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800031b760e to fffff80003084740

STACK_TEXT:  
fffff880`086eff48 fffff800`031b760e : 00000000`000000c2 00000000`00000007 00000000`00001097 00000000`04210008 : nt!KeBugCheckEx
fffff880`086eff50 fffff880`0165caf2 : fffffa80`09d45fb0 fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 : nt!ExDeferredFreePool+0x11eb
fffff880`086f0000 fffffa80`09d45fb0 : fffff880`0589ef02 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 : ndis+0x1af2
fffff880`086f0008 fffff880`0589ef02 : 00000000`00000100 fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 : 0xfffffa80`09d45fb0
fffff880`086f0010 00000000`00000100 : fffffa80`0a342be0 fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 : NETw5s64+0x15f02
fffff880`086f0018 fffffa80`0a342be0 : fffffa80`078ea788 fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 : 0x100
fffff880`086f0020 fffffa80`078ea788 : fffff880`05a81eb5 fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 : 0xfffffa80`0a342be0
fffff880`086f0028 fffff880`05a81eb5 : fffff880`05a81df0 fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 : 0xfffffa80`078ea788
fffff880`086f0030 fffff880`05a81df0 : fffffa80`0adca100 fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 : NETw5s64+0x1f8eb5
fffff880`086f0038 fffffa80`0adca100 : fffffa80`09d45fe0 fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 : NETw5s64+0x1f8df0
fffff880`086f0040 fffffa80`09d45fe0 : fffff880`0589ef02 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 : 0xfffffa80`0adca100
fffff880`086f0048 fffff880`0589ef02 : 00000000`00000000 fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd : 0xfffffa80`09d45fe0
fffff880`086f0050 00000000`00000000 : fffffa80`074219d0 fffffa80`0adca100 fffff880`0589adfd fffff880`05fb5880 : NETw5s64+0x15f02


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETw5s64+15f02
fffff880`0589ef02 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  NETw5s64+15f02

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETw5s64

IMAGE_NAME:  NETw5s64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ba1b871

FAILURE_BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02

BUCKET_ID:  X64_0xc2_7_W3Rx_NETw5s64+15f02

Followup: MachineOwner
---------

drkhan · Sep 19, 2010

Thank you for your prompt response. I update the Wifi driver. I also ran the lenovo update and updated everything as well as updated Win7. Where do I find updates for these or how do I update these:
mdmxsdk.sys fffff880`05675000 fffff880`05679280 0x00004280 0x449716be 6/19/2006 17:27:26
Tppwr64v.sys fffff880`04493000 fffff880`04499000 0x00006000 0x4535e875 10/18/2006 04:40:21
psadd.sys fffff880`06161000 fffff880`0616c000 0x0000b000 0x45d9f2e5 2/19/2007 14:56:37
smiifx64.sys fffff880`04499000 fffff880`044a0000 0x00007000 0x48280759 5/12/2008 05:01:13
smihlp.sys fffff880`07f82000 fffff880`07f89000 0x00007000 0x49ba55e4 3/13/2009 08:47:32
btwl2cap.sys fffff880`02958000 fffff880`02964000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
XAudio64.sys fffff880`08b58000 fffff880`08b60000 0x00008000 0x49f89a93 4/29/2009 14:21:07
LenovoRd.sys fffff880`08385000 fffff880`083a1d00 0x0001cd00 0x4a07f104 5/11/2009 05:33:56
spldr.sys fffff880`017d8000 fffff880`017e0000 0x00008000 0x4a0858bb 5/11/2009 12:56:27
amdxata.sys fffff880`01283000 fffff880`0128e000 0x0000b000 0x4a12f2eb 5/19/2009 13:56:59
CAX_CNXT.sys fffff880`08206000 fffff880`082d1000 0x000cb000 0x4a4a6eb8 6/30/2009 15:59:52
CAXHWAZL.sys fffff880`07d4f000 fffff880`07da1000 0x00052000 0x4a4a6f0a 6/30/2009 16:01:14
CAX_DPV.sys fffff880`07e0e000 fffff880`07f82000 0x00174000 0x4a4a6ff7 6/30/2009 16:05:11

zigzag3143 · Sep 21, 2010

drkhan said:
Thank you for your prompt response. I update the Wifi driver. I also ran the lenovo update and updated everything as well as updated Win7. Where do I find updates for these or how do I update these:
mdmxsdk.sys fffff880`05675000 fffff880`05679280 0x00004280 0x449716be 6/19/2006 17:27:26
Tppwr64v.sys fffff880`04493000 fffff880`04499000 0x00006000 0x4535e875 10/18/2006 04:40:21
psadd.sys fffff880`06161000 fffff880`0616c000 0x0000b000 0x45d9f2e5 2/19/2007 14:56:37
smiifx64.sys fffff880`04499000 fffff880`044a0000 0x00007000 0x48280759 5/12/2008 05:01:13
smihlp.sys fffff880`07f82000 fffff880`07f89000 0x00007000 0x49ba55e4 3/13/2009 08:47:32
btwl2cap.sys fffff880`02958000 fffff880`02964000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
XAudio64.sys fffff880`08b58000 fffff880`08b60000 0x00008000 0x49f89a93 4/29/2009 14:21:07
LenovoRd.sys fffff880`08385000 fffff880`083a1d00 0x0001cd00 0x4a07f104 5/11/2009 05:33:56
spldr.sys fffff880`017d8000 fffff880`017e0000 0x00008000 0x4a0858bb 5/11/2009 12:56:27
amdxata.sys fffff880`01283000 fffff880`0128e000 0x0000b000 0x4a12f2eb 5/19/2009 13:56:59
CAX_CNXT.sys fffff880`08206000 fffff880`082d1000 0x000cb000 0x4a4a6eb8 6/30/2009 15:59:52
CAXHWAZL.sys fffff880`07d4f000 fffff880`07da1000 0x00052000 0x4a4a6f0a 6/30/2009 16:01:14
CAX_DPV.sys fffff880`07e0e000 fffff880`07f82000 0x00174000 0x4a4a6ff7 6/30/2009 16:05:11

Hi and welcome

Here is a little assistance towards finding the correct drivers

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Link Removed

Let us know if you need additional help

Ken J

Windows 7 DRIVER_POWER_STATE_FAILURE BSOD Windows 7

drkhan

New Member

zigzag3143

zigzag3143

Honorable Member

drkhan

New Member

zigzag3143

Honorable Member