dump files + screen + info ?

johnny quid

Well-Known Member
#1
hi,
I have just been informed by brother that the BSOD happened after "setup.exe" - "googlechromeinstaller" was hogging 99℅ of cpu, in task manager, when for some reason decided to create dump file rather than ending proccess! (he,s a nugget of a boy)
should i uninstall chrome?
also when system boots it sometimes stay up for over an hour, others a few mins and then seems to blue screen once i or norton decides to update and cpu is at 99%
Should i load BIOS defaults as i noticed IRQ levels were mentioned in error message

Regards JQ
 


Attachments

GeneralHiningII

Honorable Member
#2
You've only got 2 gigs of RAM. IMO 4GB should be a minimum in all systems these days (you know, for when you're gaming or doing big spreadsheets).

PCI Modem This device is disabled.
NETGEAR WG111v2 54Mbps Wireless This device is disabled.
Security Processor Loader Driver This device is not present, is not working properly, or does not have all its drivers installed.
For the first two, make sure the devices are enabled, or are completely removed from your system.
For the third, make sure the drivers are present and working, or is completely removed from your computer.

Google Update could be a possible problem - remove it from your startup list (Start Menu > Search: "msconfig" > "Startup" tab).
 


johnny quid

Well-Known Member
#3
Thank you GH-II
i'll give the advice a go,1&2 have been disabled for a long time,as this machine (not the Acer laptop in profile but an old
packard bell from 2006) is hard wired to cable router.
Also due to age Mainboard (old Asus P5V-**** Pentium 4 (no HT) @3.6 Ghz, socket 478 ! only supports 2GB RAM :-( -- dont laugh too hard )
If the worst comes, will re-installing W7_Ult on this machine sort this BSOD ??

Regards jq
 


GeneralHiningII

Honorable Member
#4
It could simply be a problem with your hardware - after a long time, computer parts do tend to fail quite a bit.
 


johnny quid

Well-Known Member
#5
Hi, GH-II.
I totally agree pc parts do fail in old machines ( but the machine was built 2005, at a time where these components had "i believe better build quality and QC checks" as they had to be reliable, as slates,smartphone, and big flash storage were just around the corner for retail )
However most components have been replaced as the years past, heatsink and fan,GPU, extra case fans, RAM, HDD (slave) its back online and up-time of 18hrs happy days, i only changed the "google updater settings, removed norton and actully downloaded "security processor loader driver"
Regards JQ
 


GeneralHiningII

Honorable Member
#6
but the machine was built 2005, at a time where these components had "i believe better build quality and QC checks"
Not true. MSI still hand-tests each and every one of their motherboards, and the better ones of each chipset go through rigorous stress testing and overclocking, to make sure they work (yes, they actually do that). Corsair hand-tests all of their RAM sticks and PSU's before they leave the factory. And build quality isn't that bad in 2012/2013 - obviously we've got better products than 7 years ago (which is a very long time for a PC, unless you just use Internet Explorer and Microsoft Word), but most of the people that have a self-built system are still very happy with their computer.

Assuming you've done what I recommended in my first post on this thread - try running your computer normally for a few days (or a week). If you get a BSOD, use the W7F tool one more time (this time grab the minidumps and msinfo32) and attach it to the next post. Sorry (that I don't have my minidump analyzer) for any inconvenience.
 


usasma

Fantastic Member
Microsoft Community Contributor
#7
If you're having problems with the Security Processor Loader driver - then it's likely that this is the result of damage caused by an infection. Please run a couple of the free scans here to see if they detect anything on your system: Free Online AntiMalware Resources

Your BIOS dates from 2005. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

You have a NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter
I do not recommend using wireless USB network devices. Especially in Win7/Win8 systems.
These wireless USB devices have many issues with Win7(and I suspect with Win8) - using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7/Win8 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
Since it's disabled, please re-enable it and un-install the software - then physically remove the device from the system.

Your PCI Modem is disabled. Is this deliberate? If so, why?

2 of the 4 memory dumps blame Norton. Please:
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus
- un-install the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN
- IMMEDIATELY install and update the free anti-virus, then check to ensure that the Windows Firewall is turned on.
- perform a full system scan in order to see if anything has slipped by the malfunctioning Norton.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

tkbtnpn.sys Mon Nov 14 21:03:35 2005 (437941F7)
appears to be a ThinkPad Tablet Keyboard and Buttons HID Driver
tkbtnpn.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

EIO_XP.sys Wed Jun 14 01:44:28 2006 (448FA23C)
ASUS SmartDoctor
http://www.carrona.org/drivers/driver.php?id=EIO_XP.sys

SISAGPX.sys Wed Jan 24 02:01:26 2007 (45B70446)
SiS AGP Filter
http://www.carrona.org/drivers/driver.php?id=SISAGPX.sys

Have had issues with this one in the past, please un-install and then download/install a fresh copy:
asusgsb.sys Thu Sep 27 09:14:15 2007 (46FBACA7)
ASUS Virtual Video Capture Device Driver. Installed as a part of the Asus Gamer OSD utility.
http://www.carrona.org/drivers/driver.php?id=asusgsb.sys

Rtnicxp.sys Mon Mar 31 01:41:05 2008 (47F07971)
Realtek 10/100/1000 NDIS 5.1 Driver - Ethernet
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys

ATKDispLowFilter.sys Tue May 13 23:02:50 2008 (482A565A)
ASUSTeK Display Lower Filter. Installed as a part of the Asus Gamer OSD utility.
http://www.carrona.org/drivers/driver.php?id=ATKDispLowFilter.sys

atikmdag.sys Tue Jul 8 22:22:45 2008 (487420F5)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys

RTKVAC.SYS Thu Jun 18 15:36:37 2009 (4A3A9745)
RealTek AC '97 audio
http://www.carrona.org/drivers/driver.php?id=RTKVAC.SYS



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Jan 19 15:05:23.351 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011913-32406-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 8:27:13.039[/B]
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by :[B]SYMEVENT.SYS ( SYMEVENT+17247 )[/B]
BugCheck [B]1000000A, {c0590000, 0, 0, 82ef8ac5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: c0590000, memory referenced
Arg2: 00000000, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82ef8ac5, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0xA_SYMEVENT+17247[/B]
CPUID:        "Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: [B]3059[/B]
  BIOS Version                  0170   
  BIOS Release Date             07/11/2005
  Manufacturer                  Packard Bell NEC
  Product Name                  00000000000000000000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 22:48:55.593 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011913-37859-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:04:44.281[/B]
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by :[B]SYMEVENT.SYS ( SYMEVENT+17247 )[/B]
BugCheck [B]A, {c057c000, 0, 0, 82ea5ac5}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: c057c000, memory referenced
Arg2: 00000000, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82ea5ac5, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0xA_SYMEVENT+17247[/B]
CPUID:        "Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: [B]3059[/B]
  BIOS Version                  0170   
  BIOS Release Date             07/11/2005
  Manufacturer                  Packard Bell NEC
  Product Name                  00000000000000000000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 22:42:47.105 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011913-47421-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:18:11.851[/B]
Probably caused by :[B]memory_corruption ( nt!MiLocateWsle+c1 )[/B]
BugCheck [B]1A, {41284, aee7c001, 8656, 80c00000}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 00041284, A PTE or the working set list is corrupt.
Arg2: aee7c001
Arg3: 00008656
Arg4: 80c00000
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x1a_41284_nt!MiLocateWsle+c1[/B]
CPUID:        "Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: [B]3059[/B]
  BIOS Version                  0170   
  BIOS Release Date             07/11/2005
  Manufacturer                  Packard Bell NEC
  Product Name                  00000000000000000000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 16:12:37.687 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\011913-27578-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]4 days 21:50:39.725[/B]
Probably caused by :[B]memory_corruption ( nt!MiLocateWsle+c1 )[/B]
BugCheck [B]1A, {41284, ab56a001, e0ab, 80c00000}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 00041284, A PTE or the working set list is corrupt.
Arg2: ab56a001
Arg3: 0000e0ab
Arg4: 80c00000
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x1a_41284_nt!MiLocateWsle+c1[/B]
CPUID:        "Intel(R) Pentium(R) 4 CPU 3.06GHz"
MaxSpeed:     3060
CurrentSpeed: [B]3059[/B]
  BIOS Version                  0170   
  BIOS Release Date             07/11/2005
  Manufacturer                  Packard Bell NEC
  Product Name                  00000000000000000000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Jan 19 15:05:23.351 2013 (UTC - 5:00)**************************
[COLOR=RED][B]tkbtnpn.sys                 Mon Nov 14 21:03:35 2005 (437941F7)[/B][/COLOR]
[COLOR=RED][B]EIO_XP.sys                  Wed Jun 14 01:44:28 2006 (448FA23C)[/B][/COLOR]
[COLOR=RED][B]SISAGPX.sys                 Wed Jan 24 02:01:26 2007 (45B70446)[/B][/COLOR]
[COLOR=RED][B]asusgsb.sys                 Thu Sep 27 09:14:15 2007 (46FBACA7)[/B][/COLOR]
[COLOR=RED][B]Rtnicxp.sys                 Mon Mar 31 01:41:05 2008 (47F07971)[/B][/COLOR]
[COLOR=RED][B]ATKDispLowFilter.sys        Tue May 13 23:02:50 2008 (482A565A)[/B][/COLOR]
[COLOR=RED][B]atikmdag.sys                Tue Jul  8 22:22:45 2008 (487420F5)[/B][/COLOR]
[COLOR=RED][B]RTKVAC.SYS                  Thu Jun 18 15:36:37 2009 (4A3A9745)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:11:03 2009 (4A5BBF07)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
hotcore3.sys                Thu Mar 24 20:41:40 2011 (4D8BE4C4)
SRTSPX.SYS                  Tue Nov 15 17:27:18 2011 (4EC2E746)
AtihdW73.sys                Tue Dec  6 04:13:34 2011 (4EDDDCBE)
SYMEVENT.SYS                Wed May 23 20:51:53 2012 (4FBD8629)
SymIMv.sys                  Fri Jul 20 22:01:04 2012 (500A0D60)
SYMNETS.SYS                 Fri Jul 20 22:02:11 2012 (500A0DA3)
Ironx86.SYS                 Mon Jul 23 20:34:17 2012 (500DED89)
eeCtrl.sys                  Tue Jul 31 19:33:30 2012 (50186B4A)
ccSetx86.sys                Thu Aug 16 17:15:38 2012 (502D62FA)
mbam.sys                    Mon Aug 20 12:49:43 2012 (50326AA7)
IDSvix86.sys                Tue Aug 28 22:48:13 2012 (503D82ED)
SMR311.SYS                  Mon Sep 10 16:56:16 2012 (504E53F0)
SRTSP.SYS                   Tue Oct  2 18:53:25 2012 (506B7065)
SYMDS.SYS                   Tue Oct  2 22:50:58 2012 (506BA812)
SYMEFA.SYS                  Wed Oct  3 14:59:21 2012 (506C8B09)
BHDrvx86.sys                Thu Oct 18 23:10:05 2012 (5080C48D)
pssnap.sys                  Mon Dec 10 13:20:08 2012 (50C627D8)
NAVEX15.SYS                 Thu Dec 20 03:37:36 2012 (50D2CE50)
NAVENG.SYS                  Thu Dec 20 03:39:17 2012 (50D2CEB5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 22:48:55.593 2013 (UTC - 5:00)**************************
NAVEX15.SYS                 Wed Sep  5 17:43:39 2012 (5047C78B)
NAVENG.SYS                  Wed Sep  5 17:45:35 2012 (5047C7FF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 22:42:47.105 2013 (UTC - 5:00)**************************
EraserUtilRebootDrv.sys     Tue Jul 31 19:33:30 2012 (50186B4A)
[/font]
tkbtnpn.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=EIO_XP.sys
http://www.carrona.org/drivers/driver.php?id=SISAGPX.sys
http://www.carrona.org/drivers/driver.php?id=asusgsb.sys
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys
http://www.carrona.org/drivers/driver.php?id=ATKDispLowFilter.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=RTKVAC.SYS
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=hotcore3.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdW73.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT.SYS
http://www.carrona.org/drivers/driver.php?id=SymIMv.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx86.SYS
http://www.carrona.org/drivers/driver.php?id=eeCtrl.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx86.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=IDSvix86.sys
SMR311.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SRTSP.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx86.sys
http://www.carrona.org/drivers/driver.php?id=pssnap.sys
http://www.carrona.org/drivers/driver.php?id=NAVEX15.SYS
http://www.carrona.org/drivers/driver.php?id=NAVENG.SYS
http://www.carrona.org/drivers/driver.php?id=NAVEX15.SYS
http://www.carrona.org/drivers/driver.php?id=NAVENG.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
 


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