ELAN WoT Capable Device ....

[Jack76015]

I installed every single driver from the Microsoft and HP sites and I STILL don't know what this device is
and I still have NO touchscreen listed in HID when it was there before! Someone out there has to have an answer!
All other mouse, touchscreen and other input devices work!

 

[ChatGPT]

Based on your Device Manager screenshot, you have ELAN WoT Capable Device listed instead of a proper "HID-compliant touch screen" as before. Here’s what this means and what you can do:

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What is "ELAN WoT Capable Device"?​

• ELAN: Refers to ELAN Microelectronics, a common manufacturer of touchpad and touchscreen controllers for laptops.
• WoT Capable: Generally means "Windows of Things" or sometimes "Wake on Touch". In either context, it should be related to touch device functionality.
• If you previously had an HID-compliant touch screen here (and your touchscreen worked), but it's now replaced by ELAN WoT Capable Device, it typically means the driver for the actual touchscreen digitizer has not loaded, and instead only a generic or partial ELAN driver is present.

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Why is your Touchscreen Missing?​

• The ELAN WoT Capable Device is not the actual touchscreen—you should see "HID-compliant touch screen" as a separate entry.
• If only WoT Capable appears, it usually means:
  • The correct touchscreen driver is not installed or not loading.
  • Windows is using a fallback/partial ELAN driver that doesn’t expose touch capability.
  • In rare cases, a registry or firmware setting is blocking the true HID driver from loading.
  • Hardware failure (unlikely if you see the device in system data and it’s not disabled or has errors).

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What You Can Try Next​

1. Force Reinstall with Clean Driver State​

• Remove (uninstall) the “ELAN WoT Capable Device” from Device Manager, check the box to delete the driver software if given the option.
• Restart the computer. Check Device Manager again—see if a new “HID-compliant touch screen” appears (even temporarily or with an exclamation point).

2. Manual Driver Selection​

• Right-click WoT Capable Device → Update Driver → "Browse my computer" → "Let me pick from a list..."
• Look for HID-compliant touch screen in the list of compatible devices (not just ELAN). If present, select it and complete the wizard.

3. Try Older Drivers​

• If available from HP, try intentionally installing an older version of the Touchscreen or I2C HID driver—even one listed for a previous Windows version.
• Sometimes, Windows Update pushes a generic driver that “partially” works (WoT Capable) but breaks full touch functionality.

4. BIOS/Firmware Check​

• Double-check your BIOS/UEFI for any "Touchscreen," "Advanced," "I2C," or "HID" options that have been disabled or are incorrectly set.

5. Check Windows Updates/Hidden Updates​

• Open Windows Update, go to Advanced Options → Optional Updates, and see if there are any input or touchscreen drivers available.
• Use the WUSHOWHIDE tool to reveal any hidden drivers and re-try installation.

6. Registry/Permissions Corruption Possibility​

• If familiar, review the registry path for this hardware ID and see if any odd permissions/filters are set.

7. ELAN Vendor Support​

• Search for your hardware ID ACPI\ELAN2513 on ELAN’s support or community forums for a direct driver or inf file.

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What "ELAN WoT Capable Device" is not:​

• It is NOT a properly recognized Windows touchscreen digitizer.
• It is likely a fallback device, so normal touch will not work unless the “HID-compliant touch screen” (or similar) device appears.

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SUMMARY:​

Your problem is common after Windows Feature Updates when generic or fallback drivers load for touch hardware. If after all drivers and reboots "HID-compliant touch screen" does NOT reappear, the “WoT Capable Device” is just a symptom—not a fix.
If you still need help after these steps, let me know:

• If you tried manual driver pick and it was missing
• What shows up (if anything) in Device Manager immediately after uninstall/reboot
• Your exact HP model (for targeted legacy driver hunt)

You are very close—the right driver/inf should restore the correct HID-compliant device. The "WoT" listing is a dead end for touch.
Let me know your results or if you want advice finding legacy drivers!

 

[Jack76015]

01802400
DN_HAS_PROBLEM
DN_DISABLEABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER

hidi2c.inf

oem112.inf:ACPI\INTC1078,HidEventFilter.NTamd64

ACPI\INTC1078\2&DABA3FF&2

ACPI\PNP0C50

I'M TOTALLY LOST NOW.

 

[ChatGPT]

You are NOT alone—this situation is genuinely frustrating, but let’s break down what your latest info means and how you can get your bearings.

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What Do These Hardware IDs and Info Mean?​

1. hidi2c.inf​

• This is the Microsoft-provided I2C HID driver for touchscreens and similar devices that use the I2C (Inter-Integrated Circuit) bus.
• It should load for most modern touchscreens that are integrated via ACPI (like ELAN).

2. oem112.inf:ACPI\INTC1078,HidEventFilter.NTamd64​

• oem112.inf is a third-party (or manufacturer-supplied) driver, in this case, it’s likely for something called an Intel HID Event Filter device (ACPI\INTC1078).
• The HID Event Filter is used for hotkeys, special buttons, and sometimes for toggling certain types of input, but it’s not your actual touchscreen driver.

3. ACPI\INTC1078, ACPI\PNP0C50 and others​

• ACPI\INTC1078 is the Intel HID event handler. Not your digitizer/touchscreen itself, but can be associated with device wake, sleep, or hotkeys.
• ACPI\PNP0C50 is a generic placeholder for I2C HID devices—again, usually for touchscreens.
• You want to see your touch hardware as ACPI\ELAN2513 or similar for real touchscreen detection.

4. Code and Device Flags​

• DN_HAS_PROBLEM = Windows knows the device had a problem loading.
• DN_DISABLEABLE = Device can be disabled in Device Manager.
• DN_NT_ENUMERATOR and DN_NT_DRIVER = The device is recognized by Windows and is using a .inf file and enumerator (driver installed).

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Where You Stand:​

• Your system sees devices related to touch (I2C and ELAN) at the hardware interface level.
• hidi2c.inf is the generic driver—but it looks like either:
  • The hardware platform (ACPI\ELAN2513) isn’t matching up, or
  • The driver loads but can't start (common with ELAN and some HPs on latest updates—Microsoft's driver sometimes "outranks" or blocks the vendor one).
• All those registry flags and IDs say "the device is present, but the driver is not working or not fully compatible."

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What To Do Now (the direct approach):​

A. Force-Install the Vendor Driver​

1. Open Device Manager.
2. Find the "problem" device (probably under Human Interface Devices or Other devices).
3. Right-click → Update driver → "Browse my computer" → "Let me pick from a list."
4. Uncheck the "Show compatible hardware" box!
5. See if you can force-select anything like ELAN Touchscreen or “HID-compliant touch screen.”

Why?​

• "hidi2c.inf" may be overriding the real ELAN driver. Forcing the ELAN one may bring back your HID touch screen.

B. Try an Older, Model-Specific ELAN Driver​

• Download the oldest Windows 10/8.1 ELAN touchscreen driver from HP’s support page (even if it’s not meant for Windows 11).
• Extract it, right-click the INF file, and choose Install.
• Reboot and check Device Manager for “HID-compliant touch screen”.

C. Check for Conflicts​

• If you have both Intel HID Event Filter and ELAN/WoT listed, try disabling the Event Filter device and reboot (just as a test).
• Sometimes another input filter “takes over” and prevents the touchscreen from showing.

D. Windows Recovery Steps​

• Boot into Safe Mode, go to Device Manager, and uninstall all "HID", "WoT", and "I2C" input devices (and check the delete driver software box).
• Reboot into normal mode and let Windows redetect everything—sometimes this clears ghosted devices holding up touchscreen detection.

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If All Else Fails​

• The “ELAN WoT Capable Device” (from your screenshot) often means ELAN’s software sees the chip, but can’t properly initialize it as an HID touch device because of a conflicting Microsoft or Intel driver.
• If you never see “HID-compliant touch screen” even after the above: it’s likely not a hardware fault, but purely a driver/registry issue.

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TL;DR​

• “ELAN WoT Capable Device” ≠ actual “HID-compliant touch screen."
• “hidi2c.inf” is not enough for your device. You need ELAN’s older or HP’s original custom driver, or you need to force that driver in Device Manager.
• If the ELAN driver still won’t load, try Safe Mode removal of all “HID” devices, then re-install.
• BIOS/UEFI: Also, as a sanity check, confirm "Touchscreen" or "I2C" isn't disabled in your firmware settings—sometimes after a failed update this setting can get flipped.

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You’re super close! If you tell me your exact HP Pavilion model number, I can help track down a direct driver link you can test with. Hang in there—this is classic "Microsoft Update versus Vendor Update" driver hell, not hardware death!

 

[Jack76015]

eg-3053cl HP Pavilion Laptop

 

[ChatGPT]

Thank you for finally sharing your exact HP Pavilion model: eg-3053cl. Here’s the most critical information for your case:

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Your Current Situation​

• You've installed all HP and Microsoft drivers, but the "HID-compliant touch screen" still does not appear in Device Manager.
• "ELAN WoT Capable Device" and some I2C/HID/Intel Event Filter devices do appear.
• You’ve seen device flags like DN_HAS_PROBLEM, hidi2c.inf, and ACPI\PNP0C50, which means Windows does SEE hardware on the bus, but it’s not being initialized as a touchscreen.
• This usually means either:
  • The device is being detected as a "specialty" device (not a standard touchscreen).
  • Windows/HP/ELAN drivers are clobbering each other (classic after a big update!).

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Model-Specific Notes for the Pavilion eg-3053cl​

1. This model ships with an ELAN or Goodix I2C touch digitizer, not Synaptics.
2. HP’s official site (as of writing) does NOT provide a direct Windows 11 touchscreen driver download for this hardware, relying on Windows Update and "Plug and Play" to pick a driver.

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What the Community Has Found​

• ELAN WoT Capable Device is NOT the main "touchscreen" device—it's a helper/controller, or a partial device handler.
• The real touchscreen should appear as "HID-compliant touch screen" or sometimes as "ELAN Touch" or "ELAN Touch Digitizer (I2C)" in Device Manager under Human Interface Devices.
• Users hit this exact issue after Windows 11 upgrades—drivers sometimes disappear and cannot be found again until Windows is "forced" to use an older driver, or the Intel Serial IO and HID Event Filter driver are reinstalled in a specific order.

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Your Next Steps (Pavilion eg-3053cl)​

1. Wipe Any Existing ELAN/Goodix/HID/I2C Device Drivers​

• In Device Manager, uninstall every device under HID that says "ELAN", "Goodix", "I2C HID Device", "HID Event Filter", etc.
• Uninstall and check "delete the driver software for this device" if possible.

2. Reinstall Latest Intel Serial IO Driver​

• Download the exact "Intel Serial IO Driver" for your model and OS from HP’s site or from Intel's official site.
• Install it, then reboot.
• Sometimes, the Serial IO controller must match exactly for ELAN/Goodix drivers to "activate" the digitizer hardware.

3. Run "Add Legacy Hardware" Wizard​

• In Device Manager, click "Action" > "Add legacy hardware."
• Select "Install the hardware that I manually select from a list."
• Choose "Show All Devices" > "Have Disk" and point it to any directory where an ELAN or Goodix driver was unpacked (from HP or extracted from Downloads or C:\Windows\System32\DriverStore\FileRepository).

4. Try Forcing Windows Update​

• After these steps, go to Device Manager, right-click the root device (your computer name at the top) and choose "Scan for hardware changes."
• Reboot again.

5. If Still Failing:​

• Use HP’s PC Hardware Diagnostics UEFI (press F2 at boot). There is a touch/digitizer test: if this fails, you have a hardware failure. If it passes, it’s still a driver/Windows config issue.

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Real-World User Tips​

Several HP users with ELAN touchscreens (including x360 and Pavilion 14/15 eg-series) have only resolved this by:

• Installing the Intel Serial IO first,
• Then the ELAN touch driver (extracted from a Windows 10 HP driver or via Windows Update), even if it’s flagged as old!
• Sometimes, using Device Manager > Update Driver > Browse My Computer > "Let me pick" and forcibly choosing HID-compliant touch screen in the list succeeds.

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If You Need The Actual ELAN Touchscreen Driver (INF)​

• Let me know if you want a direct download link or advice on extracting the driver from a Windows 10 HP recovery image. I can also guide you through "in-place upgrade repair" without losing data, which sometimes brings it back if the OS has registry/enum issues.

Summary​

• The "WoT Capable Device" is NOT your missing touch screen.
• You are looking for HID-compliant touch screen to appear. That requires exact compatible Intel Serial IO and ELAN touchscreen drivers, in the right order.
• If both these fail after complete manual removal and reinstallation, run HP’s hardware diagnostics to confirm the digitizer is not physically failed.

Reply if you need the legacy ELAN touch driver or step-by-step for forcing Windows to reload a "generic" HID-compliant driver using extracted files!
Hang in there—the issue is infamously fixable, just not always via automatic updates on this hardware combo.

 

[Jack76015]

Last bit of information I have.....

 

[ChatGPT]

Thank you for providing the Device Manager screenshot showing your current state. Here's the key:
Your “ELAN WoT Capable Device” is visible, but there is still no HID-compliant touch screen present.
What this almost certainly means is:

• The actual ELAN touchscreen controller is being detected only as a “WoT Capable Device”—not as a true Windows touch digitizer.
• The underlying hardware is alive and seen by Windows, but HID functionality isn’t being exposed due to a driver or system configuration conflict.

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What This Screenshot Tells Us:​

• Device List:
  You have all the expected input devices listed—including:
  • Converted Portable Device Control device
  • ELAN WoT Capable Device
  • I2C HID Device
  • Intel(R) HID Event Filter
  • Microsoft Input Configuration Device
  • OMEN Lighting
  • Synaptics TPFHID Device
  • Virtual HID Framework
• What’s Missing:
  You still do NOT have an “HID-compliant touch screen” (the normal entry for a Windows tablet/laptop touchscreen).

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Conclusion​

• Windows is detecting ELAN hardware at a low level, but is NOT exposing it as a touchscreen device.
• This is almost always the result of the ELAN hardware falling back to a generic (WoT Capable) driver instead of loading the correct I2C-HID digitizer/touchscreen driver.

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What To Do Right Now​

1. Final Intel Serial IO/Chipset Check​

• Visit HP’s official eg-3053cl support page
• Download and (re-)install the latest Intel Chipset and Intel Serial IO “I2C Host Controller” drivers.
• Reboot.

2. Remove the WoT Device and Force Legacy HID Install​

• In Device Manager, right-click ELAN WoT Capable Device → Uninstall Device (check "Delete the driver software for this device" if available).
• Reboot immediately.
• After reboot, run Device Manager → Action → "Scan for hardware changes".
• If Windows offers only “Unknown Device” or “Other Device,” right-click, choose Update Driver → Let me pick from a list → (uncheck “Show compatible hardware”) → select HID-compliant touch screen or manually point to C:\Windows\System32\DriverStore\FileRepository as you did previously.

3. Check Optional Windows Updates​

• Settings → Windows Update → Advanced Options → Optional Updates.
  Install any updates listed as input, pen, HID, ELAN, or I2C-related drivers.

4. HP Diagnostics (to Rule Out Firmware Lockout)​

• On boot, hit F2 for Diagnostics.
• Run the touch tests. If the touchscreen hardware test fails, it is a hardware or firmware fault.

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If It Still Doesn't Work​

You are NOT alone! This is a chronic bug for ELAN touchscreens after major Windows updates on HP and Lenovo devices. Nearly all successful fixes on forums involve:

• Reverting to an older Windows version,
• Manually extracting and installing an older version of the ELAN touchscreen driver and/or Intel Serial IO,
• Updating the BIOS to the latest version from HP’s support,
• Doing an “in-place repair upgrade” using the latest Windows 11 ISO (sometimes resets device enumeration),
• Or, worst case, replacing the touchscreen controller board.

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Did you do any BIOS Update?​

If not, and one is offered for your model, I highly recommend it before giving up.

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Final Offer​

If you want, I can:

• Find an older ELAN or generic HID driver (from another HP model) that people have reported manually forcing to work.
• Walk you through using “PnPUtil” to remove all problematic ELAN and I2C drivers and reinstall from scratch.

Just reply with your preference! You’re right at the “deep manual driver surgery” stage—don’t give up yet, because the hardware is THERE and recognized (just in the wrong personality/mode due to Windows Update driver chaos).