I am fairly certain I do not know the answer to your problem. There might be one of several situations causing it. I think I remember doing scheduled backups and after a period it stopped with an error.
But I will ask some questions to see if anything turns up.
What is the current situation of your prior backups?
They were deleted by Data Doctors so that the backup drive has maximum space available. They probably didn't think it was a problem since I could just create another backup. When I did try a new backup it DID back up my files but couldn't create a system image.
If you look at the Manage Space option in the Backup utility, does it show any problems with the space on the destination drives?
No.
Are you managing what is being backed up and have checked to make sure it is not backing up something you do not need? At one time, I notice it would backup up the backups on the destination drive.
It is only backing up what is needed.
Have you tried turning off the backup schedule and then restarting it? Or just trying to do an image backup by itself?
Yes, I've tried restarting several times but the system image isn't created.
If it were to be a space situation on your originating drive, how much space is left on the partitions on your SSD? Has the recycle bin been emptied lately?
Running disk management shows the following partitions: OS (C -- 229 GB; Recovery -- 4.87 GB; Unallocated -- 16 MB; Healthy (OEM partition -- created by Data Doctors) -- 109 MB; Unallocated -- 3.81 GB. Checking the C: drive by clicking on Start and then Computer shows 80 GB free of 229 GB. The recycle bin is empty.
The 16 GB partition might have the recovery files for your system in case of catastrophic failure. Is it part of your backup?
It's 16 MB (not GB) and I don't know if it's part of the backup.
Maybe you could try modifying the partitions to be backed up or folders in the partitions to make it a smaller backup, for testing. Or possibly some file being backed up has gotten corrupted.
I don't feel comfortable modifying partitions -- that's why I took it to Data Doctors.
My system shows a MediaID.bin file along with the WindowsImageBackup and ComputerName File folder. I assume yours is still there?