It seems like you're encountering an issue when trying to run the troubleshooter for device configuration in Windows. The error message you provided, "A problem is preventing the troubleshooter from starting," along with the error code 0x80004005, suggests there might be a problem with the troubleshooting engine itself. Here are a few steps you can try to resolve this issue: 1.
Run Windows Update: - Make sure your operating system is up to date as this can often resolve various system conflicts and errors. 2.
Run System File Checker (SFC): - Open Command Prompt as an administrator. - Type
sfc /scannow and press Enter. - Wait for the scan to complete and follow any on-screen instructions for repairs. 3.
Run DISM Tool: - In Command Prompt (admin), type
DISM /Online /Cleanup-Image /RestoreHealth and press Enter. - This command helps repair the Windows system image. 4.
Check Event Viewer: - Check the Event Viewer for more detailed error logs related to the troubleshooter issue. Look for entries under "Windows Logs" > "System" for any relevant error messages. 5.
Reset Troubleshooter Package: - You can try resetting the troubleshooter package to see if it resolves the issue. - In Command Prompt (admin), run the following command:
Code:
msdt.exe -id DeviceDiagnostic
6.
Check for Third-Party Software Conflicts: - Sometimes, third-party software can interfere with Windows tools. Try disabling or uninstalling any recently installed software that might be causing conflicts. 7.
Reinstall Mouse Drivers: - Since you mentioned issues with the mouse driver, consider reinstalling or updating the mouse drivers from the Device Manager. If none of these steps resolve the issue, please provide more details about your system, such as the Windows version you are using, recent system changes, or any other relevant information. This will help in diagnosing the problem further.