Insider Preview Explorer.exe - Application Error In Windows 10 Build 10041

Safal Piya

Well-Known Member
#1
I had recently updated my build 9936 to build 10041. But one of the problem that I got in this build was that I had been working in my computer for few days but today when I opened my computer, I got an error message as:
Title as: explorer.exe - Application Error
Message as: The instruction at 0x6BC6F580 referenced memory at 0x0A48B030. The required data was not placed into memory because of an I/O error status at 0xc000009c.
Click on OK to terminate the program
Click on CANCEL to debug the program

When I click OK, the explorer restarts and again the message is shown.
Cancel does a debug to the Visual Studio. I have included a picture in my post. My System specifications:
OS Name: Microsoft Windows 10 Pro Technical Preview
OS Version: 10.0.10041 N/A Build 10041
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Product ID: 00137-10010-52743-AA124
Original Install Date: 4/3/2015, 9:42:18 PM
System Boot Time: 4/5/2015, 6:53:24 PM
System Manufacturer: Dell Inc.
System Model: Inspiron 580
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 37 Stepping 2 GenuineIntel ~
3067 Mhz
BIOS Version: Dell Inc. A05, 5/12/2010
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+05:45) Kathmandu
Total Physical Memory: 2,999 MB
Available Physical Memory: 1,265 MB
Virtual Memory: Max Size: 6,071 MB
Virtual Memory: Available: 4,242 MB
Virtual Memory: In Use: 1,829 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Hotfix(s): 3 Hotfix(s) Installed.
[01]: KB3046049
[02]: KB3050284
[03]: KB3050653
Network Card(s): 1 NIC(s) Installed.
DHCP Enabled: Yes
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
So, please can you help me.
 


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ussnorway

Windows Forum Team
Staff member
Premium Supporter
#2
The error in the image is saying that memory didn't respond or doesn't exist...
Total Physical Memory: 2,999 MB
Available Physical Memory: 1,265 MB
Virtual Memory: Max Size: 6,071 MB
Something's wakky here, there should not be more virtual memory than physical... is this system inside a hyper-v perhaps?
 


Safal Piya

Well-Known Member
#3
The error in the image is saying that memory didn't respond or doesn't exist...

Something's wakky here, there should not be more virtual memory than physical... is this system inside a hyper-v perhaps?
What is hyper-v perhaps?
 


Safal Piya

Well-Known Member
#5
Just simply reply a fix for this please
 


MikeHawthorne

Essential Member
Microsoft Community Contributor
#6
I'd update to version 10049 and the problem will probably go away with the new installation.

If you do get it working make a system image so you can quickly recover from problems, it can save you a lot of time when running a beta OS like this.

I use EaseUS TODO backup FREE, it super easy to use.

Don't put the backup on the same drive you have your OS on.
Make a restore disk (the software will do this for you) and when things go bad you can have everything backup and running in a a short time with no hassles.

Mike
 


Safal Piya

Well-Known Member
#7
I had changed my account to the administrator and it seems to work for me :)
 


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