Safal Piya
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- Jun 16, 2014
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- #1
I had recently updated my build 9936 to build 10041. But one of the problem that I got in this build was that I had been working in my computer for few days but today when I opened my computer, I got an error message as:
Title as: explorer.exe - Application Error
Message as: The instruction at 0x6BC6F580 referenced memory at 0x0A48B030. The required data was not placed into memory because of an I/O error status at 0xc000009c.
Click on OK to terminate the program
Click on CANCEL to debug the program
When I click OK, the explorer restarts and again the message is shown.
Cancel does a debug to the Visual Studio. I have included a picture in my post. My System specifications:
OS Name: Microsoft Windows 10 Pro Technical Preview
OS Version: 10.0.10041 N/A Build 10041
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Product ID: 00137-10010-52743-AA124
Original Install Date: 4/3/2015, 9:42:18 PM
System Boot Time: 4/5/2015, 6:53:24 PM
System Manufacturer: Dell Inc.
System Model: Inspiron 580
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 37 Stepping 2 GenuineIntel ~
3067 Mhz
BIOS Version: Dell Inc. A05, 5/12/2010
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+05:45) Kathmandu
Total Physical Memory: 2,999 MB
Available Physical Memory: 1,265 MB
Virtual Memory: Max Size: 6,071 MB
Virtual Memory: Available: 4,242 MB
Virtual Memory: In Use: 1,829 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Hotfix(s): 3 Hotfix(s) Installed.
[01]: KB3046049
[02]: KB3050284
[03]: KB3050653
Network Card(s): 1 NIC(s) Installed.
DHCP Enabled: Yes
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
So, please can you help me.
Title as: explorer.exe - Application Error
Message as: The instruction at 0x6BC6F580 referenced memory at 0x0A48B030. The required data was not placed into memory because of an I/O error status at 0xc000009c.
Click on OK to terminate the program
Click on CANCEL to debug the program
When I click OK, the explorer restarts and again the message is shown.
Cancel does a debug to the Visual Studio. I have included a picture in my post. My System specifications:
OS Name: Microsoft Windows 10 Pro Technical Preview
OS Version: 10.0.10041 N/A Build 10041
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Product ID: 00137-10010-52743-AA124
Original Install Date: 4/3/2015, 9:42:18 PM
System Boot Time: 4/5/2015, 6:53:24 PM
System Manufacturer: Dell Inc.
System Model: Inspiron 580
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 6 Model 37 Stepping 2 GenuineIntel ~
3067 Mhz
BIOS Version: Dell Inc. A05, 5/12/2010
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+05:45) Kathmandu
Total Physical Memory: 2,999 MB
Available Physical Memory: 1,265 MB
Virtual Memory: Max Size: 6,071 MB
Virtual Memory: Available: 4,242 MB
Virtual Memory: In Use: 1,829 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Hotfix(s): 3 Hotfix(s) Installed.
[01]: KB3046049
[02]: KB3050284
[03]: KB3050653
Network Card(s): 1 NIC(s) Installed.
DHCP Enabled: Yes
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
So, please can you help me.
Solution
- Joined
- May 22, 2012
- Messages
- 4,577
The error in the image is saying that memory didn't respond or doesn't exist...
Something's wakky here, there should not be more virtual memory than physical... is this system inside a hyper-v perhaps?
Safal Piya
Active Member
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- #3
What is hyper-v perhaps?
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Safal Piya
Active Member
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- #5
Just simply reply a fix for this please
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- May 25, 2009
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I'd update to version 10049 and the problem will probably go away with the new installation.
If you do get it working make a system image so you can quickly recover from problems, it can save you a lot of time when running a beta OS like this.
I use EaseUS TODO backup FREE, it super easy to use.
Don't put the backup on the same drive you have your OS on.
Make a restore disk (the software will do this for you) and when things go bad you can have everything backup and running in a a short time with no hassles.
Mike
If you do get it working make a system image so you can quickly recover from problems, it can save you a lot of time when running a beta OS like this.
I use EaseUS TODO backup FREE, it super easy to use.
Don't put the backup on the same drive you have your OS on.
Make a restore disk (the software will do this for you) and when things go bad you can have everything backup and running in a a short time with no hassles.
Mike
Safal Piya
Active Member
- Joined
- Jun 16, 2014
- Messages
- 26
- Thread Author
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- #7
I had changed my account to the administrator and it seems to work for me