External USB hub stops working

Discussion in 'Windows 7 Hardware' started by Alex7, Mar 6, 2012.

  1. Alex7

    Alex7 New Member

    Joined:
    Mar 6, 2012
    Messages:
    2
    Likes Received:
    0
    I just bought a brand new Dell Optiplex 390 running windows 7 64bit.
    I plugged in an external USB hub with 3 devices attached (2 cameras and 1 stepper motor controller).
    At first the computer recognized the three devices and I can communicate with them just fine. After a few minutes, they stop working and the generic USB hub gets this error: This device cannot start. (Code 10)

    I tried uninstalling the device, I tried updating the drivers (sais drivers are current), nothing works.

    This hub works fine on windows XP.

    Thanks
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    Is it a powered hub?

    Have you tried it without any devices, then each device separately?

    Did the hub work in XP on that computer? Have you tried changing ports?
     

Share This Page

Loading...