Windows 10 First windows 10 BSOD

[B14CKH4WK]

I just wanted to report the first windows 10 BSOD didn't take too long after the update to happen. The error was 0x000000fe. The photo is below. The sad face screen actually stated that it was a usb driver error that caused the bsod. I will update the drivers and this thread accordly.

 

[kemical]

If you should want us to debug the dump file then please follow the advice given in the thread sticky.

 

[B14CKH4WK]

Here is the dump file of the crash earlier along with everything else W7F diagnostic tool grabs.

 

[kemical]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck FE, {4, ffffe001fb0f0b10, ffffe001fb634520, ffffe001ff31401c}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_ProcessURB+1049b )

Followup: MachineOwner
---------

3: kd> !analyze -v;r;kv;lmtsmn;.bugcheck;!peb;!sysinfo cpuinfo;!sysinfo machineid; !sysinfo cpuspeed; !sysinfo smbios
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000004, IRP_URB_DOUBLE_SUBMIT The caller has submitted an irp
    that is already pending in the USB bus driver.
Arg2: ffffe001fb0f0b10, Address of IRP
Arg3: ffffe001fb634520, Address of URB
Arg4: ffffe001ff31401c

Hi,
the above Bugcheck indicates that an error has occurred in a universal serial bus (USB) driver. I checked your driver stack but couldn't find any of the Intel chipset drivers needed.
Please install the 8.1 versions from the laptops support page here:
Product Support | Dell UK
Install any other drivers you may have missed.
Post any new dump files.

 

[Saltgrass]

Just a quick couple of questions, do you have some type of USB video device? Is there anything using the USB ports you can remove?

 

[kemical]

Didn't see any in the dump file Clark.

 

[Saltgrass]

I saw a usbvideo driver... was just thinking maybe it might be something related.

 

[kemical]

The driver you relate to is a USB Video Class Driver and is part of Windows.

 

[Saltgrass]

I agree, but it is there for some reason. The msinfo32.exe report is referring to quite a few USB devices, such as infrared which almost sound like a home surveillance system.

The other thing I was trying to remember concerns how Windows 10 has changed the way it accepts USB devices. Something about it will not work with certain older types but I cannot remember exactly.

 

[kemical]

I agree, but it is there for some reason.

did you see it anywhere else other than the driver stack?