First windows 10 BSOD

Discussion in 'Windows 10 Blue Screen of Death (BSOD)' started by B14CKH4WK, Jul 29, 2015.

  1. B14CKH4WK

    B14CKH4WK Senior Member

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    I just wanted to report the first windows 10 BSOD didn't take too long after the update to happen. The error was 0x000000fe. The photo is below. The sad face screen actually stated that it was a usb driver error that caused the bsod. I will update the drivers and this thread accordly.

    upload_2015-7-29_2-4-34.
     
  2. kemical

    kemical Windows Forum Admin
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    If you should want us to debug the dump file then please follow the advice given in the thread sticky.
     
  3. B14CKH4WK

    B14CKH4WK Senior Member

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    Here is the dump file of the crash earlier along with everything else W7F diagnostic tool grabs.
     

    Attached Files:

  4. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck FE, {4, ffffe001fb0f0b10, ffffe001fb634520, ffffe001ff31401c}
    
    Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_ProcessURB+1049b )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v;r;kv;lmtsmn;.bugcheck;!peb;!sysinfo cpuinfo;!sysinfo machineid; !sysinfo cpuspeed; !sysinfo smbios
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000004, IRP_URB_DOUBLE_SUBMIT The caller has submitted an irp
        that is already pending in the USB bus driver.
    Arg2: ffffe001fb0f0b10, Address of IRP
    Arg3: ffffe001fb634520, Address of URB
    Arg4: ffffe001ff31401c
    
    Hi,
    the above Bugcheck indicates that an error has occurred in a universal serial bus (USB) driver. I checked your driver stack but couldn't find any of the Intel chipset drivers needed.
    Please install the 8.1 versions from the laptops support page here:
    Product Support | Dell UK
    Install any other drivers you may have missed.
    Post any new dump files.
     
  5. Saltgrass

    Saltgrass Excellent Member
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    Just a quick couple of questions, do you have some type of USB video device? Is there anything using the USB ports you can remove?
     
  6. kemical

    kemical Windows Forum Admin
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    Didn't see any in the dump file Clark.
     
  7. Saltgrass

    Saltgrass Excellent Member
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    I saw a usbvideo driver... was just thinking maybe it might be something related.
     
  8. kemical

    kemical Windows Forum Admin
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    The driver you relate to is a USB Video Class Driver and is part of Windows.
     
  9. Saltgrass

    Saltgrass Excellent Member
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    I agree, but it is there for some reason. The msinfo32.exe report is referring to quite a few USB devices, such as infrared which almost sound like a home surveillance system.

    The other thing I was trying to remember concerns how Windows 10 has changed the way it accepts USB devices. Something about it will not work with certain older types but I cannot remember exactly.
     
  10. kemical

    kemical Windows Forum Admin
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    did you see it anywhere else other than the driver stack?
     

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