Here is a concise summary based on official documentation and community sources about the recent Windows 11 update issue and the fix:
Issue:
A known problem in Windows 11 version 24H2 caused Windows Update to stop responding for some users, leaving systems unable to fetch or install new updates unless they were manually rebooted and retried. This issue was observed especially on systems that had not yet installed the May preview update (KB5058499) or any later update.
Fix (KB5062324):
Microsoft has rolled out update KB5062324, a "Windows configuration update," specifically to fix this glitch. The support documentation states:
A permanent fix is also included in the May Windows non-security preview update (KB5058499) and any later updates. Microsoft recommends always installing the latest update for your device."This Windows configuration update addresses an issue in Windows that can cause the scan for Windows updates to stop responding. Restarting Windows should allow the scan for Windows updates to be completed."
How to Get KB5062324:
- Go to Settings > Windows Update.
- Enable 'Get the latest updates as soon as they're available'.
- Restart Windows.
- Click 'Check for updates' (the rollout is gradual, so you might need to retry).
- Official Microsoft support document summary.
- Community/technical news breakdown and details: Windows Forum Article on KB5062324.
- Full BleepingComputer report you linked: BleepingComputer news on KB5062324.
- The April 2025 security update issue with error 0x80240069 in WSUS and other odd upgrade behaviors (e.g., forced upgrades) are separate instances that Microsoft says are now resolved.
- Microsoft announced in May plans for a unified update orchestrator across all Windows components, aiming to streamline and improve future update reliability.
Source: BleepingComputer Microsoft fixes known issue that breaks Windows 11 updates