Graphics Card?

#1
Hey guys im new to this scene, but I've read a few posts on this forum of how to set it out.

Heres the story:
I had a standard computer, upgraded graphics card about 2 years ago, computer running fine... My computer has gdi32.dll error (or something), so I reinstall windows.

After installing all the required drivers (I think), after playing a game for roughly 5 minutes it decides to bsod, giving different errors everytime (3b, 1E, 7e).

Below is my dump: (sounds funny xD)
View attachment dump.rar

Specs:
intel i3
5Gb Ram
1Tb (with a 500Gb harddrive too)
Radeon HD 5670
 


usasma

Fantastic Member
Microsoft Community Contributor
#2
Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

It appears that you've rolled back your video drivers. Please update to the latest version available from http://ati.amd.com

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LVUSBS64.sys Sat Jul 26 11:06:36 2008 (488B3D7C)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys

lv302a64.sys Thu Apr 30 18:41:07 2009 (49FA2903)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=lv302a64.sys

lvrs64.sys Thu Apr 30 18:43:25 2009 (49FA298D)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys

LV302V64.SYS Thu Apr 30 18:43:26 2009 (49FA298E)
Logitech Camera driver
http://www.carrona.org/drivers/driver.php?id=LV302V64.SYS

If these don't fix the BSOD issues, please run the free diagnostics here: Hardware Diagnostics (start with the video tests).

Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue Feb  5 16:30:57.648 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-33119-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:24:15.146[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::IsPagingOperationPending+4c )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88005998d78, fffff88007337688, fffff88007336ee0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88005998d78, The address that the exception occurred at
Arg3: fffff88007337688, Exception Record Address
Arg4: fffff88007336ee0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0x7E_dxgmms1!VIDMM_GLOBAL::IsPagingOperationPending+4c[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: [B]3059[/B]
  BIOS Version                  6.07
  BIOS Release Date             05/19/2010
  Manufacturer                  Hewlett-Packard
  Product Name                  p6505uk
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Feb  5 15:53:12.256 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-46285-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:04:49.755[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!NtWaitForMultipleObjects32+f4 )[/B]
BugCheck [B]3B, {c0000005, fffff800033f1815, fffff8800800d1c0, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800033f1815, Address of the instruction which caused the bugcheck
Arg3: fffff8800800d1c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  avgidsagent.ex
FAILURE_BUCKET_ID: [B]X64_0x3B_nt!NtWaitForMultipleObjects32+f4[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: [B]3059[/B]
  BIOS Version                  6.07
  BIOS Release Date             05/19/2010
  Manufacturer                  Hewlett-Packard
  Product Name                  p6505uk
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Feb  5 15:47:32.492 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020513-30045-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:06:23.991[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::IsPagingOperationPending+4c )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88006574d78, fffff88007229688, fffff88007228ee0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88006574d78, The address that the exception occurred at
Arg3: fffff88007229688, Exception Record Address
Arg4: fffff88007228ee0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0x7E_dxgmms1!VIDMM_GLOBAL::IsPagingOperationPending+4c[/B]
CPUID:        "Intel(R) Core(TM) i3 CPU         540  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: [B]3059[/B]
  BIOS Version                  6.07
  BIOS Release Date             05/19/2010
  Manufacturer                  Hewlett-Packard
  Product Name                  p6505uk
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue Feb  5 16:30:57.648 2013 (UTC - 5:00)**************************
[COLOR=RED][B]LVUSBS64.sys                Sat Jul 26 11:06:36 2008 (488B3D7C)[/B][/COLOR]
[COLOR=RED][B]lv302a64.sys                Thu Apr 30 18:41:07 2009 (49FA2903)[/B][/COLOR]
[COLOR=RED][B]lvrs64.sys                  Thu Apr 30 18:43:25 2009 (49FA298D)[/B][/COLOR]
[COLOR=RED][B]LV302V64.SYS                Thu Apr 30 18:43:26 2009 (49FA298E)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
Rt64win7.sys                Thu Aug 20 12:05:06 2009 (4A8D7432)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
LVPr2M64.sys                Wed Oct  7 04:26:50 2009 (4ACC50CA)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
iaStorV.sys                 Thu Jun 10 20:46:19 2010 (4C11875B)
netr28x.sys                 Wed Jul 21 07:39:22 2010 (4C46DC6A)
avgfwd6a.sys                Sun May 22 18:33:25 2011 (4DD98F35)
avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
atikmpag.sys                Mon Jun 11 12:26:14 2012 (4FD61C26)
atikmdag.sys                Mon Jun 11 12:59:31 2012 (4FD623F3)
iaStor.sys                  Tue Jun 12 18:39:07 2012 (4FD7C50B)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
avgtdia.sys                 Fri Aug 24 09:20:13 2012 (50377F8D)
AtihdW76.sys                Tue Nov  6 16:41:51 2012 (5099841F)
avgldx64.sys                Wed Nov  7 21:24:03 2012 (509B17C3)
avgidsdrivera.sys           Sun Dec  9 21:03:30 2012 (50C542F2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Feb  5 15:53:12.256 2013 (UTC - 5:00)**************************
atikmpag.sys                Wed Dec 19 14:32:55 2012 (50D21667)
atikmdag.sys                Wed Dec 19 15:38:55 2012 (50D225DF)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys
http://www.carrona.org/drivers/driver.php?id=lv302a64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=LV302V64.SYS
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=LVPr2M64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
http://www.carrona.org/drivers/driver.php?id=avgidsfiltera.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 


#3
So I need to do a more thorough scan using that program?
So I need to update my graphics drivers and whats up with the Logitech thing? Does that need updating aswell..?
 


usasma

Fantastic Member
Microsoft Community Contributor
#4
Yes, the reports often provide more info on problems that aren't evident in the memory dumps.

Update video drivers

Update Logitech webcam drivers

If BSOD's continue, try these free hardware diagnostics: Hardware Diagnostics Start with the video tests.
 


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