Windows 7 Having memory dump problems

Hey...

0x3b stop error...means please remove AVG in safe mode using the special tool found here:

AV Uninstallers - Windows 7 Forums

Should be well after. If not, navigate to C:\Windows\System32\drivers and rename AWOPFilterDriver.sys to AWOPFilterDriver.BAK

Reboot.

I'd uninstall the Intel PerfTune for good measure.

Please let us know how it goes and post a new crash dump if it becomes necessary.

I recommend MSE to replace the AVG antivirus.

Ok I'll try that. Thanks

I had another BSOD uploading the dump file. Please help.

Thanks,

Matthew

Please follow this part of my previous post:

"Should be well after. If not, navigate to C:\Windows\System32\drivers and rename AWOPFilterDriver.sys to AWOPFilterDriver.BAK

Reboot."

Then -

Update your Realtek HD Audio driver:

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Update your NVIDIA video card driver:

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Uninstall Intel Extreme Tuning Utility.

Keep us updated please.

Applied the changes and updated the drivers that was asked, but I still had another BSOD and a another memory dump. Uploading the minidump. Please help.

Thank you,

Matthew

You're welcome.

If your add-on storage card is in RAID mode, update the driver to this new one from here:

"* SiI 3132 64-bit Windows SATARAID5 Driver for Windows 7"

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If it is not in RAID mode, then use this driver to install:

"* SiI 3132 64-bit Windows BASE Driver for Windows 7"

You'll need to use the device manager to install. Extract the download to a folder. Open device manager. Right click on the storage card. Update driver software. Browse my computer. Let me pick. Have disk. Browse. Now find and double click on the .inf in the extracted folder. Hit ok then next and it will install. Reboot.

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This Intel SMBus Controller driver needs an update:

Let Intel's website scan for the latest drivers and install them. If for some reason it doesn't update it and/or others, you can visit your motherboard manufacturer's website for the latest:

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Whatever Cyberlink product(s) you have, update them to the newest version to update this old driver:

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After that, navigate to C:\Windows\System32\drivers and delete:

IOCBIOS.sys

Reboot and then run Ccleaner to clean the registry.

Please let us know how this goes...there will be one or two further things to try if needed. Good luck.

Hi, had another bsod. Uploading the file. Please help.

Thanks,

Matthew

The IOCBIOS.sys and Cyberlink issues have been resolved.

The rest of the previous advice still applies and needs to be done. Update the storage card drivers as shown, is probably the most important.

You can also update your video card driver from the following link, as its good thing to do anyhow:


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I've followed all of your advice, but I am still getting bsod's. Just had another one. Uploading the file. Please help.

Thanks,

Matthew

I updated the storage card like you said to, and I still had another BSOD. Is there anything else I can do?

Yep. Upload the newest crash dump(s) and we shall see what's going on now.

Sure here it is. I have a feeling it is the same problem. I downloaded the driver for the silicon storage card like you said, but the most recent driver they have is from 2009. Well anyhow please help in any way you can.

Thanks,

Matthew.

Have you already tried an SFC /scannow and scanning your computer with Malwarebytes? I'm going to add another video to the Video section here soon describing how to process dmp files and troubleshoot BSOD's..

No, how do you go about doing that?

Josephur said:

Have you already tried an SFC /scannow and scanning your computer with Malwarebytes? I'm going to add another video to the Video section here soon describing how to process dmp files and troubleshoot BSOD's..

Click to expand...

That's decent advice as far as not being harmful, but it's not his problem.

He hasn't installed the files well yet for the storage card.

Matthew, take the 4 files I listed above from the folder you downloaded/extracted. Copy/paste them over the ones in C:\Windows\System32\drivers

Reboot.

Again, make sure you have downloaded the correct RAID or BASE package for your machine.