HELP!!!! BSOD's

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Rwoodward, Jun 29, 2011.

  1. Rwoodward

    Rwoodward New Member

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    For the life of me I can not determine how I am getting these BSOD's!!!! From what i can tell the only time I get these blue screens is from when my MagicJack is plugged in, but I went to the website to do an update so it works better with windows 7.

    My system is custom built: motherboard is a ECS P4M800-PRO version 2.0 I have 2 GB DDR2 200GB Western Digital SATA, PNY Verto Geforce FX 5200 256MB PCI video card. The only USB I have attached is a Microsoft Comfort Curve Keyboard, USB mouse, MagicJack and HP OfficeJet 5610 All-in-one.

    Any help is greatly appreciated!!!


    Regards,

    Rudy
     

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  2. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

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    Rwoodward welcome

    Yes these crashes were related to your USBPORT.SYS and magic jack the likely culprit. I would do two things.


    1-Run a system file check

    Run a system file check to verify and repair your system files.
    To do this type cmd in search, then right click to run as administrator, then
    SFC /SCANNOW

    Read here for more information SFC /SCANNOW Command - System File Checker - Windows 7 Forums

    Let us know the results from the report at the end.


    2- follow the turorial here USB Driver - General Fix for Problems - Windows 7 Forums.

    If neither of those help you may want to run driver verifier to nail down exactly which driver is at fault.

     
    1 person likes this.
  3. Elmer

    Elmer Extraordinary Member

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    Excellent link zigzag re:USB Driver - General Fix for Problems.

    Now added to my list of "canned speeches".
     
  4. Rwoodward

    Rwoodward New Member

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    Ok, I went to the link regarding USB Driver General Fix For Problems. I did install SP1 about a month ago but never knew about the BugCode_USB_Driver issue was a bug in regards to not being part of the download. I just downloaded the fix and so far, im not getting any Blue Screens (crosses fingers). I did go to Nvidia website to download the drivers for my FX5200 graphics card. Altho I am confused, my system is still showing the driver being from 2006, I did click on the updated driver link NVIDIA System Tools with ESA Support
    Version:
    6.06
    Release Date: April 9, 2010

    I installed it but my driver is still showing the old one Version 96.85??? Im confused on that.
     
  5. Rwoodward

    Rwoodward New Member

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    I spoke to soon, I was on You Tube and blue screen came up with a stop code of 0x0000000A Irql_Not_Less_or_Equal. Not sure whats that leading to?
     
  6. Rwoodward

    Rwoodward New Member

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    Here is the Dump file.
     

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