Help fixing intermittent BSOD

#1
Hello

I'm new to the forum and I'm here to get your expert help resolving a random BSOD issue that seems to occur right in the middle of when I'm doing something important.

I couldn't upload the zip file because the upload kept failing for some reason, so I shared it from my skydrive. Here's the link: https://skydrive.live.com/redir?resid=BEF8A0C1A53E9E2E!550
I would really appreciate you help in getting this resolved because I don't want to go through the trouble of reinstalling my OS and all my apps, which doesn't guarantee the problem would be resolved.

Thanks in advance
 


usasma

Fantastic Member
Microsoft Community Contributor
#2
Cisco VPN is disabled. Please remove it from the system. If not allowed to remove it, please enable it and update it before disabling it again. FYI - one of the BSOD's in the WER section of MSINFO32 blames a VPN driver (from Nortel).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

mdmxsdk.sys Mon Jun 19 17:27:26 2006 (449716BE)
Conexant Modem Diagnostic Interface x86 Driver
http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys

pelbtm.sys Thu Sep 20 01:11:16 2007 (46F200F4)
PS/2 Mouse Filter Driver (For Windows 2000 Only) is a driver file from company Primax Electronics Ltd.
pelbtm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

firehk.sys Thu Oct 16 19:00:08 2008 (48F7C778)
McAfee HIP Firewall NDIS Driver
http://www.carrona.org/drivers/driver.php?id=firehk.sys

dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
http://www.carrona.org/drivers/driver.php?id=dne64x.sys

btwl2cap.sys Fri Apr 3 20:28:45 2009 (49D6A9BD)
Broadcom Bluetooth L2CAP Servicen
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys

pelmoubt.sys Thu Apr 23 02:58:15 2009 (49F01187)
Mouse Suite Driver (For Windows 2000 and Whistler Only) is a driver file from company Primax Electronics Ltd.
pelmoubt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

CAX_CNXT.sys Tue Jun 30 15:59:52 2009 (4A4A6EB8)
Conexant Modem
http://www.carrona.org/drivers/driver.php?id=CAX_CNXT.sys

CAXHWAZL.sys Tue Jun 30 16:01:14 2009 (4A4A6F0A)
Conexant Modem
http://www.carrona.org/drivers/driver.php?id=CAXHWAZL.sys

CAX_DPV.sys Tue Jun 30 16:05:11 2009 (4A4A6FF7)
Conexant Modem
http://www.carrona.org/drivers/driver.php?id=CAX_DPV.sys

nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Jul  8 08:55:06.892 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-37268-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]2 days 21:56:25.782[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+8d842 )[/B]
BugCheck [B]F7, {fab0570c3d1db0a8, f88001d681a4, ffff077ffe297e5b, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]DRIVER_OVERRAN_STACK_BUFFER (f7)[/url]
Arguments: 
Arg1: fab0570c3d1db0a8, Actual security check cookie from the stack
Arg2: 0000f88001d681a4, Expected security check cookie
Arg3: ffff077ffe297e5b, Complement of the expected security check cookie
Arg4: 0000000000000000, zero
BUGCHECK_STR:  0xF7
DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
PROCESS_NAME:  lsass.exe
FAILURE_BUCKET_ID: [B]X64_0xF7_MISSING_GSFRAME_tcpip+8d842[/B]
CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
MaxSpeed:     1600
CurrentSpeed: [B]1595[/B]
  BIOS Version                  6NET84WW (1.45 )
  BIOS Release Date             10/03/2012
  Manufacturer                  LENOVO
  Product Name                  4389BH7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Jul  8 08:55:06.892 2013 (UTC - 4:00)**************************
[COLOR=RED][B]mdmxsdk.sys                 Mon Jun 19 17:27:26 2006 (449716BE)[/B][/COLOR]
[COLOR=RED][B]pelbtm.sys                  Thu Sep 20 01:11:16 2007 (46F200F4)[/B][/COLOR]
[COLOR=RED][B]firehk.sys                  Thu Oct 16 19:00:08 2008 (48F7C778)[/B][/COLOR]
[COLOR=RED][B]dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
[COLOR=RED][B]btwl2cap.sys                Fri Apr  3 20:28:45 2009 (49D6A9BD)[/B][/COLOR]
[COLOR=RED][B]pelmoubt.sys                Thu Apr 23 02:58:15 2009 (49F01187)[/B][/COLOR]
[COLOR=RED][B]CAX_CNXT.sys                Tue Jun 30 15:59:52 2009 (4A4A6EB8)[/B][/COLOR]
[COLOR=RED][B]CAXHWAZL.sys                Tue Jun 30 16:01:14 2009 (4A4A6F0A)[/B][/COLOR]
[COLOR=RED][B]CAX_DPV.sys                 Tue Jun 30 16:05:11 2009 (4A4A6FF7)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
prepdrv.sys                 Fri Sep 18 04:15:16 2009 (4AB34194)
TurboB.sys                  Tue Sep 29 20:25:28 2009 (4AC2A578)
rimspe64.sys                Mon Oct 26 01:52:27 2009 (4AE5391B)
5U877.sys                   Mon Oct 26 19:54:39 2009 (4AE636BF)
mfetdik.sys                 Wed Jan  6 17:07:36 2010 (4B4509A8)
btwavdt.sys                 Tue Jan 12 16:43:04 2010 (4B4CECE8)
btwaudio.sys                Tue Jan 12 16:44:18 2010 (4B4CED32)
btwrchid.sys                Tue Jan 12 16:44:35 2010 (4B4CED43)
tab1394.sys                 Thu Jan 14 13:10:03 2010 (4B4F5DFB)
HIPK.sys                    Tue Jan 26 19:17:05 2010 (4B5F8601)
HIPPSK.sys                  Tue Jan 26 19:17:24 2010 (4B5F8614)
HIPQK.sys                   Tue Jan 26 19:18:51 2010 (4B5F866B)
CVPNDRVA.sys                Tue Feb 16 09:36:01 2010 (4B7AAD51)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
FirePM.sys                  Mon May 10 18:57:50 2010 (4BE88F6E)
FireTDI.sys                 Mon May 10 18:57:57 2010 (4BE88F75)
firelm01.sys                Mon May 10 18:58:02 2010 (4BE88F7A)
npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
CHDRT64.sys                 Thu Aug 26 04:45:24 2010 (4C7629A4)
smiifx64.sys                Tue Sep  7 00:38:27 2010 (4C85C1C3)
[COLOR=RED][B]nusb3hub.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
mfehidk.sys                 Wed Jan 12 16:34:12 2011 (4D2E1E54)
mfewfpk.sys                 Wed Jan 12 16:34:28 2011 (4D2E1E64)
mfeapfk.sys                 Wed Jan 12 16:35:05 2011 (4D2E1E89)
mfeavfk.sys                 Wed Jan 12 16:35:31 2011 (4D2E1EA3)
ApsHM64.sys                 Tue Mar 29 05:55:16 2011 (4D91AC84)
Apsx64.sys                  Tue Mar 29 05:58:36 2011 (4D91AD4C)
nvBridge.kmd                Sun Apr 17 11:07:14 2011 (4DAB0222)
pcdsrvc_x64.pkms            Mon May  9 20:20:44 2011 (4DC884DC)
point64.sys                 Wed May 18 04:07:20 2011 (4DD37E38)
smihlp.sys                  Mon May 30 12:21:37 2011 (4DE3C411)
DzHDD64.sys                 Mon Oct 24 06:10:13 2011 (4EA53985)
Tppwr64v.sys                Mon Nov 28 23:08:06 2011 (4ED45AA6)
psadd.sys                   Mon Dec 26 20:09:28 2011 (4EF91AC8)
e1k62x64.sys                Thu Feb  2 04:42:59 2012 (4F2A5AA3)
Netwsw00.sys                Mon Feb 20 13:26:23 2012 (4F42904F)
vmci.sys                    Mon Apr 30 21:14:27 2012 (4F9F38F3)
iaStor.sys                  Wed May 30 16:40:40 2012 (4FC685C8)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
VMNET.SYS                   Sun Jul  8 03:58:34 2012 (4FF93DAA)
vmnetadapter.sys            Sun Jul  8 03:58:35 2012 (4FF93DAB)
vmnetbridge.sys             Sun Jul  8 03:59:19 2012 (4FF93DD7)
nvcwfpco.sys                Tue Aug  7 12:06:58 2012 (50213D22)
ntnvca.sys                  Tue Aug  7 12:07:08 2012 (50213D2C)
vsock.sys                   Tue Aug 21 17:10:15 2012 (5033F937)
hcmon.sys                   Thu Oct 11 20:15:27 2012 (5077611F)
nvlddmkm.sys                Thu Jan 10 14:41:20 2013 (50EF1960)
vmnetuserif.sys             Tue Feb 26 03:56:15 2013 (512C78AF)
VMkbd.sys                   Tue Feb 26 04:28:37 2013 (512C8045)
vmx86.sys                   Tue Feb 26 05:18:21 2013 (512C8BED)
ibmpmdrv.sys                Tue Apr 16 22:43:36 2013 (516E0C58)
SynTP.sys                   Wed Apr 17 23:55:17 2013 (516F6EA5)
[/font]
http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
pelbtm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=firehk.sys
http://www.carrona.org/drivers/driver.php?id=dne64x.sys
http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
pelmoubt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=CAX_CNXT.sys
http://www.carrona.org/drivers/driver.php?id=CAXHWAZL.sys
http://www.carrona.org/drivers/driver.php?id=CAX_DPV.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
prepdrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TurboB.sys
http://www.carrona.org/drivers/driver.php?id=rimspe64.sys
http://www.carrona.org/drivers/driver.php?id=5U877.sys
http://www.carrona.org/drivers/driver.php?id=mfetdik.sys
http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
tab1394.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
HIPK.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
HIPPSK.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
HIPQK.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
FirePM.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
FireTDI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
firelm01.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=smiifx64.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
http://www.carrona.org/drivers/driver.php?id=ApsHM64.sys
http://www.carrona.org/drivers/driver.php?id=Apsx64.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=pcdsrvc_x64.pkms
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=smihlp.sys
http://www.carrona.org/drivers/driver.php?id=DzHDD64.sys
http://www.carrona.org/drivers/driver.php?id=Tppwr64v.sys
http://www.carrona.org/drivers/driver.php?id=psadd.sys
http://www.carrona.org/drivers/driver.php?id=e1k62x64.sys
http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=nvcwfpco.sys
http://www.carrona.org/drivers/driver.php?id=ntnvca.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.
Top