Help fixing intermittent BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by redoktober, Jul 9, 2013.

  1. redoktober

    redoktober New Member

    Joined:
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    Hello

    I'm new to the forum and I'm here to get your expert help resolving a random BSOD issue that seems to occur right in the middle of when I'm doing something important.

    I couldn't upload the zip file because the upload kept failing for some reason, so I shared it from my skydrive. Here's the link: https://skydrive.live.com/redir?resid=BEF8A0C1A53E9E2E!550
    I would really appreciate you help in getting this resolved because I don't want to go through the trouble of reinstalling my OS and all my apps, which doesn't guarantee the problem would be resolved.

    Thanks in advance
     
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
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    Cisco VPN is disabled. Please remove it from the system. If not allowed to remove it, please enable it and update it before disabling it again. FYI - one of the BSOD's in the WER section of MSINFO32 blames a VPN driver (from Nortel).

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    mdmxsdk.sys Mon Jun 19 17:27:26 2006 (449716BE)
    Conexant Modem Diagnostic Interface x86 Driver
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys

    pelbtm.sys Thu Sep 20 01:11:16 2007 (46F200F4)
    PS/2 Mouse Filter Driver (For Windows 2000 Only) is a driver file from company Primax Electronics Ltd.
    pelbtm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    firehk.sys Thu Oct 16 19:00:08 2008 (48F7C778)
    McAfee HIP Firewall NDIS Driver
    http://www.carrona.org/drivers/driver.php?id=firehk.sys

    dne64x.sys Mon Nov 10 20:01:24 2008 (4918D964)
    Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys

    btwl2cap.sys Fri Apr 3 20:28:45 2009 (49D6A9BD)
    Broadcom Bluetooth L2CAP Servicen
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys

    pelmoubt.sys Thu Apr 23 02:58:15 2009 (49F01187)
    Mouse Suite Driver (For Windows 2000 and Whistler Only) is a driver file from company Primax Electronics Ltd.
    pelmoubt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

    CAX_CNXT.sys Tue Jun 30 15:59:52 2009 (4A4A6EB8)
    Conexant Modem
    http://www.carrona.org/drivers/driver.php?id=CAX_CNXT.sys

    CAXHWAZL.sys Tue Jun 30 16:01:14 2009 (4A4A6F0A)
    Conexant Modem
    http://www.carrona.org/drivers/driver.php?id=CAXHWAZL.sys

    CAX_DPV.sys Tue Jun 30 16:05:11 2009 (4A4A6FF7)
    Conexant Modem
    http://www.carrona.org/drivers/driver.php?id=CAX_DPV.sys

    nusb3hub.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

    nusb3xhc.sys Thu Dec 9 23:50:35 2010 (4D01B19B)
    NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Mon Jul  8 08:55:06.892 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\070813-37268-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]2 days 21:56:25.782[/B]
    *** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
    Probably caused by :[B]tcpip.sys ( tcpip+8d842 )[/B]
    BugCheck [B]F7, {fab0570c3d1db0a8, f88001d681a4, ffff077ffe297e5b, 0}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]DRIVER_OVERRAN_STACK_BUFFER (f7)[/url]
    Arguments: 
    Arg1: fab0570c3d1db0a8, Actual security check cookie from the stack
    Arg2: 0000f88001d681a4, Expected security check cookie
    Arg3: ffff077ffe297e5b, Complement of the expected security check cookie
    Arg4: 0000000000000000, zero
    BUGCHECK_STR:  0xF7
    DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
    PROCESS_NAME:  lsass.exe
    FAILURE_BUCKET_ID: [B]X64_0xF7_MISSING_GSFRAME_tcpip+8d842[/B]
    CPUID:        "Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz"
    MaxSpeed:     1600
    CurrentSpeed: [B]1595[/B]
      BIOS Version                  6NET84WW (1.45 )
      BIOS Release Date             10/03/2012
      Manufacturer                  LENOVO
      Product Name                  4389BH7
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Mon Jul  8 08:55:06.892 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]mdmxsdk.sys                 Mon Jun 19 17:27:26 2006 (449716BE)[/B][/COLOR]
    [COLOR=RED][B]pelbtm.sys                  Thu Sep 20 01:11:16 2007 (46F200F4)[/B][/COLOR]
    [COLOR=RED][B]firehk.sys                  Thu Oct 16 19:00:08 2008 (48F7C778)[/B][/COLOR]
    [COLOR=RED][B]dne64x.sys                  Mon Nov 10 20:01:24 2008 (4918D964)[/B][/COLOR]
    [COLOR=RED][B]btwl2cap.sys                Fri Apr  3 20:28:45 2009 (49D6A9BD)[/B][/COLOR]
    [COLOR=RED][B]pelmoubt.sys                Thu Apr 23 02:58:15 2009 (49F01187)[/B][/COLOR]
    [COLOR=RED][B]CAX_CNXT.sys                Tue Jun 30 15:59:52 2009 (4A4A6EB8)[/B][/COLOR]
    [COLOR=RED][B]CAXHWAZL.sys                Tue Jun 30 16:01:14 2009 (4A4A6F0A)[/B][/COLOR]
    [COLOR=RED][B]CAX_DPV.sys                 Tue Jun 30 16:05:11 2009 (4A4A6FF7)[/B][/COLOR]
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    prepdrv.sys                 Fri Sep 18 04:15:16 2009 (4AB34194)
    TurboB.sys                  Tue Sep 29 20:25:28 2009 (4AC2A578)
    rimspe64.sys                Mon Oct 26 01:52:27 2009 (4AE5391B)
    5U877.sys                   Mon Oct 26 19:54:39 2009 (4AE636BF)
    mfetdik.sys                 Wed Jan  6 17:07:36 2010 (4B4509A8)
    btwavdt.sys                 Tue Jan 12 16:43:04 2010 (4B4CECE8)
    btwaudio.sys                Tue Jan 12 16:44:18 2010 (4B4CED32)
    btwrchid.sys                Tue Jan 12 16:44:35 2010 (4B4CED43)
    tab1394.sys                 Thu Jan 14 13:10:03 2010 (4B4F5DFB)
    HIPK.sys                    Tue Jan 26 19:17:05 2010 (4B5F8601)
    HIPPSK.sys                  Tue Jan 26 19:17:24 2010 (4B5F8614)
    HIPQK.sys                   Tue Jan 26 19:18:51 2010 (4B5F866B)
    CVPNDRVA.sys                Tue Feb 16 09:36:01 2010 (4B7AAD51)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    FirePM.sys                  Mon May 10 18:57:50 2010 (4BE88F6E)
    FireTDI.sys                 Mon May 10 18:57:57 2010 (4BE88F75)
    firelm01.sys                Mon May 10 18:58:02 2010 (4BE88F7A)
    npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
    CHDRT64.sys                 Thu Aug 26 04:45:24 2010 (4C7629A4)
    smiifx64.sys                Tue Sep  7 00:38:27 2010 (4C85C1C3)
    [COLOR=RED][B]nusb3hub.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
    [COLOR=RED][B]nusb3xhc.sys                Thu Dec  9 23:50:35 2010 (4D01B19B)[/B][/COLOR]
    mfehidk.sys                 Wed Jan 12 16:34:12 2011 (4D2E1E54)
    mfewfpk.sys                 Wed Jan 12 16:34:28 2011 (4D2E1E64)
    mfeapfk.sys                 Wed Jan 12 16:35:05 2011 (4D2E1E89)
    mfeavfk.sys                 Wed Jan 12 16:35:31 2011 (4D2E1EA3)
    ApsHM64.sys                 Tue Mar 29 05:55:16 2011 (4D91AC84)
    Apsx64.sys                  Tue Mar 29 05:58:36 2011 (4D91AD4C)
    nvBridge.kmd                Sun Apr 17 11:07:14 2011 (4DAB0222)
    pcdsrvc_x64.pkms            Mon May  9 20:20:44 2011 (4DC884DC)
    point64.sys                 Wed May 18 04:07:20 2011 (4DD37E38)
    smihlp.sys                  Mon May 30 12:21:37 2011 (4DE3C411)
    DzHDD64.sys                 Mon Oct 24 06:10:13 2011 (4EA53985)
    Tppwr64v.sys                Mon Nov 28 23:08:06 2011 (4ED45AA6)
    psadd.sys                   Mon Dec 26 20:09:28 2011 (4EF91AC8)
    e1k62x64.sys                Thu Feb  2 04:42:59 2012 (4F2A5AA3)
    Netwsw00.sys                Mon Feb 20 13:26:23 2012 (4F42904F)
    vmci.sys                    Mon Apr 30 21:14:27 2012 (4F9F38F3)
    iaStor.sys                  Wed May 30 16:40:40 2012 (4FC685C8)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    VMNET.SYS                   Sun Jul  8 03:58:34 2012 (4FF93DAA)
    vmnetadapter.sys            Sun Jul  8 03:58:35 2012 (4FF93DAB)
    vmnetbridge.sys             Sun Jul  8 03:59:19 2012 (4FF93DD7)
    nvcwfpco.sys                Tue Aug  7 12:06:58 2012 (50213D22)
    ntnvca.sys                  Tue Aug  7 12:07:08 2012 (50213D2C)
    vsock.sys                   Tue Aug 21 17:10:15 2012 (5033F937)
    hcmon.sys                   Thu Oct 11 20:15:27 2012 (5077611F)
    nvlddmkm.sys                Thu Jan 10 14:41:20 2013 (50EF1960)
    vmnetuserif.sys             Tue Feb 26 03:56:15 2013 (512C78AF)
    VMkbd.sys                   Tue Feb 26 04:28:37 2013 (512C8045)
    vmx86.sys                   Tue Feb 26 05:18:21 2013 (512C8BED)
    ibmpmdrv.sys                Tue Apr 16 22:43:36 2013 (516E0C58)
    SynTP.sys                   Wed Apr 17 23:55:17 2013 (516F6EA5)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
    pelbtm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=firehk.sys
    http://www.carrona.org/drivers/driver.php?id=dne64x.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    pelmoubt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=CAX_CNXT.sys
    http://www.carrona.org/drivers/driver.php?id=CAXHWAZL.sys
    http://www.carrona.org/drivers/driver.php?id=CAX_DPV.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    prepdrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=TurboB.sys
    http://www.carrona.org/drivers/driver.php?id=rimspe64.sys
    http://www.carrona.org/drivers/driver.php?id=5U877.sys
    http://www.carrona.org/drivers/driver.php?id=mfetdik.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    tab1394.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    HIPK.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    HIPPSK.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    HIPQK.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=CVPNDRVA.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    FirePM.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    FireTDI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    firelm01.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
    http://www.carrona.org/drivers/driver.php?id=smiifx64.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=ApsHM64.sys
    http://www.carrona.org/drivers/driver.php?id=Apsx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=pcdsrvc_x64.pkms
    http://www.carrona.org/drivers/driver.php?id=point64.sys
    http://www.carrona.org/drivers/driver.php?id=smihlp.sys
    http://www.carrona.org/drivers/driver.php?id=DzHDD64.sys
    http://www.carrona.org/drivers/driver.php?id=Tppwr64v.sys
    http://www.carrona.org/drivers/driver.php?id=psadd.sys
    http://www.carrona.org/drivers/driver.php?id=e1k62x64.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=nvcwfpco.sys
    http://www.carrona.org/drivers/driver.php?id=ntnvca.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
    http://www.carrona.org/drivers/driver.php?id=ibmpmdrv.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
     

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