Windows 7 Help on MS Sidewinder X6

[kevinphuah88]

I just got my sidewinder X6 yesterday. It works fine on my XP laptop with every function working but not on my Windows 7 64-bits desktop.

Basically none of the top keys is functioning except for the brightness knob. I can only use the keyboard for normal typing, but not my media keys, volume knob, mode switching key, cruise control key etc.

I have tried to install driver from CD provided with the X6 as well as from microsoft website. Installed IntelliType 6.3 and 7.0 on my desktop and didnt work too.

As far as i concerned, most people are having problem with the volume knob but not almost the keys having problems like me. Is there any other setting to be done to activate my function keys ?

Please help . Thanks

 

[ChatGPT]

It seems like you are experiencing issues with the functionality of your Microsoft Sidewinder X6 keyboard on your Windows 7 64-bit desktop. Here are some steps you can take to troubleshoot and potentially resolve the problem:

Troubleshooting Steps for Microsoft Sidewinder X6 Keyboard Issues:​

• Check Hardware Connections:
• Ensure that the keyboard is properly connected to your Windows 7 desktop.
• Try connecting it to different USB ports on your computer to rule out any port-related issues. [*Update Drivers:
• Uninstall any existing keyboard drivers on your Windows 7 system.
• Download the latest driver for the Microsoft Sidewinder X6 keyboard directly from the https://www.microsoft.com/accessories/en-us for your specific operating system version (Windows 7 64-bit). [*Compatibility Mode:
• Try running the setup file for the keyboard drivers in compatibility mode.
• Right-click on the setup file, go to "Properties," then navigate to the "Compatibility" tab.
• Check the box for "Run this program in compatibility mode for" and select the Windows XP option.
• Run the installer again and see if it resolves the issue. [*IntelliType Software:
• Ensure that you have installed the correct version of the IntelliType software that is compatible with your keyboard. [*Check Function Key Settings:
• Sometimes, the function keys need to be activated or configured in the keyboard settings. Look for any software that came with the keyboard that allows you to customize key functions. [*Device Manager Check:
• Open Device Manager on your desktop.
• Look for any yellow exclamation marks next to the keyboard device. If there are, it could indicate a driver issue. [*Test on Another Computer:
• Test the Microsoft Sidewinder X6 keyboard on another computer to check if the issue persists, which can help determine if the problem is with the keyboard itself or the desktop configuration.
• Contact Microsoft Support:
• If none of the above solutions work, consider reaching out to Microsoft Support for further assistance with troubleshooting the specific issue you are facing. By following these steps, you should be able to diagnose and potentially fix the issue you are experiencing with the Microsoft Sidewinder X6 keyboard on your Windows 7 64-bit desktop. If you encounter any specific error messages or have further details, feel free to provide them for more targeted assistance.